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    Kotlarz Group

    5.0 (5 reviews)
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    Coldwell Banker Residential Brokerage

    Coldwell Banker Residential Brokerage

    (2 reviews)

    Elisa Spence was my buyers agent very recently. She spent many, many months with me and Kim as we…read moreshopped for our first home. She lead the way as we browsed at house after house; she answered countless calls and emails as well. Elisa is both personable and professional; she knows the facts and her clients' feelings - she can put a little twist on bad news so you will be able to walk away from what you thought was your dream house, and not feel too bad about it. It was a truly original experience to have someone like Elisa on our side - her top interest is that Kim and I were happy. If she knew a house was not going to live up to expectations, she'd tell us. Elisa always made time for us, as well - she never fell short of being a rock star in our experience! And in the end, she found us the perfect house - one she had her eye on for some time, that finally came into our price range. Her diligence, guidance and knowledge really made the difference. Without ANY reservation, I would recommend Elisa to anyone looking to buy or sell!

    I worked with Paula, and I wouldn't recommend her to anyone. She was very unprofessional,…read moreuncooperative and simply rude. Every single question I had made Paula upset and resistant. Even when I asked her to email me the lease, so I can read it before signing. Unfortunately for Paula, I do read papers before signing them. I ended up having few questions and concerns about the lease ( including the misspelling of my last name, clarification on payment, parking and utilities,etc). She had no will do discus things with me, instead she changed the moving in date ( giving me a week instead of two to move in) and informed me that if I want the place I must come and sign the lease as it is. For the record: I was the third person who refused that deal.

    Alpine Property Management - Snow is supposed to be removed from dumpsters, but I guess not today :(

    Alpine Property Management

    (36 reviews)

    Refuses to inform complaintants what will be done about issues, which is required by our deed…read more Cannot get snow removed from our sidewalks. Refuses to tell me what she thinks I have done wrong. Time to complain to the board and BBB about her. Fails to enforce rules. Unhelpful and unprofessional email responses. Allows untold numbers of trespassers driving through our property but also can't get the asphalt redone as promised. Elizabeth (the supposed owner) never answers the phone. Blames owners for lack of attendance to her horribly run, inaccessible (not everyone has a computer) annual meetings. Forbids reaching out to other owners/ residents & board members though she's not getting her job done. Won't accept digital payments from my bank; they have to mail a paper check every month. Stay as far away from this company as you can.

    Live in an 8 floor building that has not had a working elevator for 4 months. This building has…read moremultiple people who are wheelchair bound. It went down the first or second week of April 2025, it is now August and it's still not working. They keep saying they're "working on it". Would just like to remind them that: "Housing providers are required to provide reasonable accommodations for residents with disabilities, ensuring equal opportunity to use and enjoy their homes. Massachusetts law also mandates that services like elevators, if provided, are kept in good working condition." This is not the first time this has happened. They've known about the elevator issues for years. Pretty sure we haven't gone a full year without the elevator breaking down for a few days/weeks/months since I moved into the building. They just never did anything to fix it properly. (We have two in the building, and one of them has never worked since I moved into my unit.) Yet they're raising their fees, therefore our rents are going up. I've always had weak knees, and now I've got a sprained one with tears in my ligaments from walking up and down 7 flights of stairs to get to work. Do you think they'll take accountability for that? Probably not. They're lucky I'm too poor to seek legal advise. These people just don't care.

    Barrett Sotheby's - International Realty - Kathleen Brassel

    Barrett Sotheby's - International Realty

    (3 reviews)

    I have been involved in real estate and have deals with hundreds of agents and by far Patti Salem…read morefrom BARRETT Sotheby's in Lincoln mass is the most pushy,rude and unprofessional agent I have ever been involved with Stay away.

    We unfortunately had an awful experience with this particular Sotheby's office, which is…read moreuncharacteristic of the well-known and trusted global brand. Below are some of the lowlights of the transaction: The agents expressed concern that the inspector we chose would spook us away from the transaction, insisting that we use one of their "recommended, not alarmist" home inspectors. We went our own way, but this should have been our first sign that something was deeply amiss. In the heat of the negotiation process the agent had the nerve to raise her voice with me and tell me she was going to communicate that the transaction was cancelled to the other agent. We were utterly taken aback and confused by mixed messages and the lack of professionalism. The manager replaced the agents with herself, but unfortunately she also underwhelmed us. It was clear that she hadn't been involved in a real estate transaction in a long time. All her contractor referrals were dead ends -- none of them actually showed up to do the job. The two agents we worked with complained directly to us as well as to the agent whom had referred us to them about a referral fee they had to pay. It was frankly not something we needed to hear about. The icing on the cake was that the manager sat through our closing with the lawyer (unnecessary), and talked about the closing gifts that they are accustomed to giving their buyers. They were trivial to be sure, but no, we didn't get the flowers, nor the roof rake -- just dud contractor referrals.

    Kotlarz Group - realestatesvcs - Updated May 2026

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