Have been here for the Lagoon Experience a few times now. I really enjoyed it for the cost and for…read morewhat it was. But they have now increased their cost for a week day lagoon pass from $35 to $50 for 2 hours. And based on my previous experiences, I cannot recommend this place anymore. Let's start with the cleanliness and treatment rooms: The locker room and bathroom appeared clean. However, on more than one visit, I saw uncleanly spots around the spa including near the shower area everyone uses to rinse off between treatments. The hot tub area was also questionable cleanliness. Same with the walls (noticed lots of build up of what I can only hope was water harshness and not mold). Also, they need to do some tile repairs if they want to charge more now for the lagoon. Many tiles throughout are in rough shape! The service: Pretty good at a $35 price point for 2 hours. But not at what they are charging now. It's very basic check in for a med spa experience, and not elevated in any way. They do, however have someone to come tell you when your 2 hrs is up which is nice because if you spend more time than you booked they will charge you overage fees. The amenities: Really poor quality "snacks" filled with sugar and limited selection. They have an okay selection of hot teas, though, which I had each time I visited. If they bring back the $35 weekday pass, I'll consider trying it again to see if they have made any enhancements (and deep cleaned/repairs) Otherwise, I probably won't go back.

I'm not a local but I kinda wish I was. I'm visiting from…read moreLos Angeles, in town for Dodgers Spring Training. While the fam is at the game, I get to pamper myself all day! I had 4 services; The Lagoon, 90 minute massage, pedicure, and facial. I felt that it was imperative to book the lagoon before my massage. Anabella was the first to earn my 5 star review. I booked my services on Vagaro and left a note regarding my schedule and she called me right away to get that all squared away. She worked through many scenarios to get me the full day that I wanted. And she did! She was thorough and patient with all of my questions. Absolutely stellar service! Declan Cooney: Where do I begin?!!??? Declan is a master masseur who must have finished first in his class with precise surgical knowledge and understanding of the human anatomy. Declan relentlessly pursued my knots and ensured they were worked out of the fibers and snapped free from my body. He followed through with masterful understanding of biomechanics as if he were Leonardo DaVinci sketching the muscular system. His introduction was intuitive and insightful... he would be monitoring my body for signs of discomfort and adjust accordingly and he was going to apply enough pressure that he felt my body needed. With every stroke and manipulation, Mr. Cooney demonstrated the experience of 1,000 lives. If you do not give classes on massage therapy then future generations will be truly missing out. To say you are a miracle worker is an understatement. I have searched high and low for someone as skilled as you and I found you, in Glendale, Arizona. I will never understand how you were able to bring me such relief without leaving a single tender or sore muscle in my body! You are Buddha on earth. Thank you for answering your calling!

I went here to get a touch up and instead had a patch job done with a large bald spot after the…read morebarber sneezed (on me) shaving off a large spot onto my head. Don't come to this location especially during cold and flu season.

This location is very pretty and has a variety of services at one location. I like that you can get…read morea bunch of stuff done without having to travel all around town. Each little business has it's own space and they decorate it so well. Check them out and ask for a few referrals. Near the front they tend to have business cards and flyers with deals on them!

Kudos to Mary Lynn's Massage, Day Spa & Weight Loss Oh my…read moregoodness, what an amazing experience today at Mary Lynn'sMassage, Day Spa & Weight Loss! I received Liposuction Cavitation, a Facial Escape, and a Dermaplaning treatment, and I am beyond pleased with the results. My face feels unbelievably smooth, refreshed, and rejuvenated. Mary Lynn and her staff is wonderful, professional, and genuinely caring. The atmosphere is warm, relaxing, and welcoming. Every visit truly feels like coming home. From the moment I walk through the door, I feel valued and cared for. Thank you for another outstanding experience! I highly recommend Mary Lynn Massage, Day Spa & Weight Loss to anyone looking to pamper themselves, invest in self-care, and achieve amazing results. I can't wait for my next visit!

I rarely leave negative reviews, but I feel obligated to share this experience so others know what…read morehappened to us. My husband booked a couples massage and facial with Mary Lynn Massage & Day Spa for our anniversary. He booked directly with the owner, Mary Lynn, and we were charged the full amount at the time of booking, before any services were provided. We arrived 15 minutes early for our 3:00 PM appointment only to be told by the front desk that we did not have an appointment. She explained that she was the only person in the building, so no one was available to provide our services. After calling the owner, Mary Lynn apologized but offered no explanation for how this happened. She said she would send someone over, and our appointment didn't begin until about 3:30 PM. Unfortunately, the experience continued to go downhill. During the massage, my husband had a runny nose. Rather than offering a tissue, the massage therapist unrolled toilet paper from a roll and handed that to him. At that point, we decided we no longer felt comfortable continuing with the appointment. We requested a refund for the portion of the services we did not receive. We had paid nearly $800 for two massages and two facials, yet we left after only receiving part of the services. Mary Lynn refused to issue any refund. Instead, she dismissed our concerns, suggested we "must have been stressed before we came in," and said that handing someone toilet paper instead of a tissue "wasn't a big deal." Everyone is entitled to make a mistake, and if this review were only about a scheduling error, I probably wouldn't be writing it. What was most disappointing was how the situation was handled afterward. There was no meaningful accountability, no effort to make things right, and no willingness to provide even a partial refund for services we did not receive. We chose this spa to celebrate our anniversary. Instead, it became one of the most disappointing customer service experiences we've ever had. I cannot recommend this business based on our experience.

This was an extremely relaxing experience. Courtney was extremely courteous and gentle. Would…read morehighly recommend

It wasn't just a service it was an experience! The fact that the owner remembered that my husband…read morecalled and got a gift card and knew who I was when I called to book an appointment, just shows the amazing quality they have put into this business. My hair feels so soft and clean and even the next day it feels like I just washed and styled it. The vibe alone in this salon is amazing! From walking in to being done! You will not regret going here at all!

I bought a Groupon for the IPL laser. Two days before my treatment Vibe MedSpas told me they over…read moresold their Groupon and wouldn't honor mine. (I bought my Groupon 2 months in advance.) But they told me they would still honor my appointment at full price. (BEWARE that Groupon will not refund your money back into your account after 3 days. They just offer you a credit.) After my initial phone call, they told me Stephanie (the manager) would call me. Instead of hearing from Stephanie, I got an email from Groupon saying that my Groupon had been canceled by Vibe MedSpa. I called again, the manager Stephanie would not take any of my calls. I was hoping to use this Spa, for more than just IPL treatment, but for botox and other things. Holland, the front desk assistant, was such a great help and very understanding. I hope you have a better experience than me.

I called before I schedule my appointment to insure that everyone was wearing masks…read more When I arrived for my appointment, No One was wearing a mask. I sent the owner a letter explaining that their spa lied to me and assured me that they were following all required guidelines and everyone was wearing masks. This was a portion of their written response to my complaint! "Everyone in the spa has tested positive for the antibodies and we are probably the lowest risk location you could visit. The CDC guidelines and Arizona state mandate indicates masks are required only when six feet of social distancing is not possible. " If they felt confident and safe not wearing masks, they should have admitted they did not wear masks at the shop and afforded me the ability to decide if I wanted to take that risk. Lying to me did not allow me to decide if I wanted to risk going to this shop.

These suites are gorgeous! I love that laundry can be done on site as well, such a bonus!read more

Wendy has THE BEST COSTUMER SERVICE AND SHE IS SO PROFESSIONAL. I had the best experience and…read morecustomer service at her Spa. She is kind, knowledgeable and professional. Definitely would go back for other services and recommend her business.

Miss Jackie was very sweet and gave an excellent massage. I…read morecame by on a whim around 6 on a Sunday. Called about a dozen places and she was the first to have available time. I'm happy that she did. $40 for 30 minutes. The building was interesting. The interior was nice. The room was private and comfortable. It is also a tanning salon which I didn't have time to check out. I'll update if I decide to try it out next time. Will return.