I typically go to this location and have always had a great experience with my waxer and front desk…read morestaff. My usual waxer is Carisa (who is incredible) but she as unavailable. I was waxed by Gabriella was did an amazing job, she took her time, guided me with breathing to lessen the impact of the wax and made me feel comfortable as one could me getting waxed

I had purchased a packet of 10 for eyebrows, upper lip, under arm, and Brazilian; and had prepaid…read more$1170. My 3rd visit was for a 2:30 appointment on 8 Feb 24, at the Columbia site. My aesthetician was Ciara. I had my eyebrows, lips, under arms and Brazilian done. At soon as I walked in, I can smell weed on her, especially as her hands were close to my face, and I smelled it on her breathing on me. But that's not the worst. It felt like I was the first customer because the wax was really hot. I had mentioned it to her several times that it was hot and she even told me that she noticed it so when she did my eyebrows but she continued to do my eyebrows and upper lips. She even put more wax on top even after she said that she notice it. I did keep on letting her know that it was still too hot. She asked if this was the first time I've had wax done, and I told her - no. I've been getting waxed for the last 25 years. When I got to my car to check my face, I had large noticeable burnt spots under my eyebrows, both left and right and over my upper lip, both left and right. I went back to the store to show the manager, Francesca Moreira, to complain about the burn spots from Ciara. The manager told me that it looks a little red; and when I told her to look closer and that Ciara actually burnt skin off, she told me that she was not certified to say so or not. It does not take a genius to see that skin was taken from the hot wax. There's a huge difference. I'm not sure how she is the manager of a team of aestheticians, and not certified just to see that Ciara, or other aestheticians, actually took skin off when Ciara waxed my eyebrows and upper lip. I had to ask to talk to the Regional Manager, Tony Badolato, but she only offered to provide me an email. I had to call back several times because she provided two incorrect emails where it was undeliverable because it didn't exist. Finally, the front desk provided me with the correct one. It took 3x times to get a hold of the regional manager. I had to go to work with burnt scabs on my face. I cried upset over the whole experience. Bottom line, I will not be coming back to any European Wax location. This experience destroyed any expectation I might have with any other aesthetician they might have on staff or the managers they hire who don't have training or is certified in the service they provide. If I could give ZERO stars, I would. I did get reimbursed but not until after I was asked to provide pictures for proof by the Regional Manager. It was a horrific experience. Never again.

The Pearl Spa First…read moreTime Customer! Self-Care Customer Service-It was great, I was greeted as soon as we came in the door. I was invited to celebrate a birthday party for one of my closest friends. I was shown to the party room and then to the locker room area. Experience-All in all, it was a great experience. The healing waters of the hot tub felt absolutely amazing. I also got the chance to experience the pool, the salt room, and the eucalyptus bath. It was truly relaxing, and I can't wait to go back!!! Food-With the package for my friend's party, we had a catered lunch. The grilled chicken sandwich was tasty yet a little dry. Not sure if this is offered with just the services offered at the spa. The complimentary White Ginger Pear tea was delicious. Ambiance-Spa ambiance was amazing, with lots of essential oils such as Lavender and Eucalyptus. Parking- It's rough; the spa is in the same shopping center as Whole Foods. It's super hard to find.

Mama I finally made it. A lot of my friends come here whether it is for spa services or classes. I…read morehave heard a lot of good things about the Pearl Spa and I am glad that I finally got a chance to come here. My girlfriend had a 90 min Healing Waters session booked for this past Saturday morning and asked if I would like to join her. I am so glad that I did and I really needed this self care day. So what the Healing Waters entails are six water therapies that relieve pain, reduce stress, and restore the body, mind + soul through a series of thoughtfully curated water therapies. and you can add a session in the crystal salt room and enhance your immune system, purge toxins, and soothe and repair skin concerns. Right now the healing waters for 90 mins is going for $50 and if you want to get the robe an slippers it is an additional $10. You can also bring your own robe and pool slides if you like. My favorites out the session were the relaxing hot tub, cold plunge and the steam room. The steam room really pulls out the toxins in your body. They have really nice locker room area is really nice they have secure lockers for your belongings, a sauna and nice showers. Their wellness lounge offers clients time to relax before or after spa services or mindful movement classes. A wonderful place to share a cup of our signature tea with friends. Within the spa, a serene quiet lounge is available for use for those who prefer to relax in solitude. And if the spa is not your thing, they do offer mindful movement classes that are centered around self-care and are offered in a supportive group environment. Traditional yoga, barre, cardio and mediation sessions are available 7 days a week. I am really big on self care and centering my mind and body and The Pearl Spa gets it right. I highly recommend this place to just try just once. I will say Saturdays are really busy, so if you are looking for more quieter days, I would go during the week. The next time I will go will probably be a Tuesday SYOY

Naghmeh is incredible! She created the most luxurious facial experience I've ever had. Including a…read morecustom skin treatment regimen for me to take home. My skin feels amazing, I'm hooked.

I had the most wonderful experience with Nagmeh! I would consider this my first true facial and…read moreafter this experience, the bar has been set high! I went in May of this year and plan on returning for follow up treatments! I so appreciate that she created a plan for my facial after seeing my skin and then went from there! She answered all my questions about the process and was happy to explain all of the different tools and technologies that she was incorporating. I was so pleased with my results! After a few days of healing, I felt like I was glowing and my skin was noticeably plumper!!

Dr. Comeau by far provides the best medi-spa services I've had. She is very committed to making…read moresure her clients are 100% satisfied. Her prices are competitive and her office is inviting and cozy. She takes her time on explaining procedures so her patients aren't left wondering what is going to happen or how something works. She books out pretty far for some procedures so don't procrastinate!

I absolutely love Dr. Comeau. She has take years off of my face with fillers and botox along with…read moreher recommended laser treatments. Her bed side manner is amazing.

I received services from the older lady who works there. 1…read more She is very aggressive! She literally slaps your face from side to side while threading. 2. She told me that the many chin hairs she left behind were bumps! Not true. I had to go elsewhere to get the rest of the hair removed. 3. I was horrified at the brow tint!! She applied the tint about 3 times telling me it was not dark enough. When I looked in the mirror it looked like she used a black magic marker. To top it off she overly exaggerated the brows! I literally looked like a damn fool!!!!! Perhaps the other ladies do better work. But I'm not willing to take that chance here!!!

1 thing fo'sho 2 things for certain THIS will be my go to spot!…read more My oh my such a delightful experience. I was pleasantly surprised. It's clean and the services are top tier. I was greeted reluctantly at first as I feel like I was judged to be something else other than I'm not. However I met my esthetician she was gentle, quiet spoken, professional - did I mention GENTLE! During my third service of eyebrow lamination, I think I was snoring because the atmosphere was so relaxing, calming and safe. My services were in a private area well ventilated and well lit! How come no one has ever mentioned this hidden jewel in the Mall of Columbia?! My fantastic professional esthetician is Tasyia. You bettah go get up one her appointments! *and before ya ask/question-I'm not related not a paid patron or friends with any of the staff. Just a gem of a find that fits my personality, student budget and vibe check!

Back facial? It might just inspire me to wear that gorgeous strapless sweater dress. When I…read morearrived, Shannon greeted me with such warmth and friendliness that it immediately put me at ease. She took the time to explain her process and made sure all my concerns were addressed. The back facial was so good! The highlight for me was the back and shoulder massage using warm aromatherapy-infused oil; I was so relaxed. Shannon worked magic on the knots in my back, which felt fantastic. I highly recommend visiting Shannon at Love My Skin. She is offering several special deals this November, and you can try a variety of treatments including micro-needling and hydrofacials.

Shannon is the absolute best. I have been going to her for years. She took my skin from red, dry…read moreand blotchy rosacea to glowing, hydrated, and no signs of redness since I have been going to her. She is very caring and compassionate with her clients, making them feel comfortable and at ease, while tailoring each skincare regime to fit each person instead of a "one style fits all" approach frequently used by many salons. I always leave appointments feeling relaxed and pampered. I frequently get comments on having a youthful appearance. I attribute that to Shannon and her "magic." I wouldn't think of going to anyone else!

I've had an absolutely amazing experience at Milan Laser Hair Removal in Laurel. From the moment I…read morewalked in, they took the time to answer all of my questions, explain each step of the process, and made sure I felt totally comfortable throughout. Their attention to detail and gentle approach put me completely at ease. After just a few sessions, I noticed major hair reduction and saw real, lasting results. The level of care and expertise from the NPs here truly exceeded my expectations, and I never felt rushed. The facility is clean, welcoming, and the entire staff is friendly and accommodating. I honestly feel supported and confident every time I go--and the nurse practitioners are the heart of that experience. I couldn't recommend Milan Laser Laurel more! If you're looking for skilled, caring professionals who make medical procedures feel safe and comfortable--these NPs will impress you. All three of the ladies here are amazing and you will be in great hands with any of them - Melanie, Amina, or Jody! Beautiful results, stellar service, and a welcoming atmosphere. Outstanding experience from start to finish!

I've had a great experience at Milan Laser Hair Removal! The staff at this location is incredibly…read morefriendly and helpful, always making sure you feel comfortable throughout the process. The clinic itself is spotless and has a really inviting atmosphere, which adds to the overall positive experience. If you're considering laser hair removal, I'd definitely recommend giving this location a try. they make you feel at ease every step of the way.

I always look forward to my monthly appointment - seriously one of my favorite places!…read more I see Sherri, and she is amazing. She has completely transformed my skin. The studio is located in an unremarkable shopping center, but don't let the outside fool you. The center is clean and bright. The treatment room is cozy and also very clean. The bed is comfortable and is heated, so it's easy to doze off while getting your treatment. They offer packages for nearly all the treatments they offer. They also have monthly specials. You can purchase medical grade skincare products as well. I highly recommend.

This is my first time with Aesthetics center of Colombia, I came first for Obaji skin care lines…read more Sherri was wonderful to explain everything thing about the product. She is very pleasant and professional. I can't wait to go back in a month.