My husband put in an expensive velvet dress to the Straiton Edinburgh branch. On checking the dress…read morethe woman pointed out some stains and that the hem was down. My husband agreed these and paid for a dry clean and for the hem to be put up. On getting the dress back there was a clear iron mark on the back of it. On returning it was denied that an iron had been anywhere near the dress. Latterly one of the ladies in the shop admitted that a trainee had worked on the dress but had been closely supervised. The impression my husband got was that they couldn't do anything to help and frankly they couldn't have cared less. Asked that we wait for the woman who took the dress in to be back at work. Given the intransigence experienced, there was no point to that. People in these jobs should care about people having a great service, they don't. Avoid this firm if you can. We certainly won't be back. Disgraceful service.

I dropped off 4 days worth of clothes to be washed and told them I needed them the next morning as…read moreI was flying out. When I showed up the next morning they had just started them in the wash. I nearly missed my flight waiting for them and took my clothes away damp when I had to leave. The people working were indifferent at best. I'm n top of that it cost 30 pounds! If your from out of town STAY AWAY!! You wii be over charged and you will be greatly disappointed.

Excellent service. Laundry smelt lovely and ironing was perfect even silk! Staff friendly and…read morehelpful

From the owner: Complete laundry and ironing service with home collection and deliveryread more

I said last time that I'd have no hesitation in going back to Stitch Express and you know what? I…read morehaven't! Since my first review (when I had only been a couple of times) I've had the need to go back to Stitch Express loads. Trousers adjusted, buttons replaced, dry cleaning, button holes made, shirts fixed; you name it, I've had it done. Every time I've been the service, quality and price has been impeccable with all alterations made well within the time promised. Often for smaller fixes and patch jobs they'll do them whilst you wait - who can complain about paying £1 to have a button replaced?! Good job this place exists or I'd look like a regular modern day ragamuffin. If you're on the Haymarket side of town and need some clothes adjust then make a bee line for Stitch Express. Or I'll punch you.

Most people have left good reviews about these guys but I actually didn't have a great experience…read more They are really friendly but I took my wedding dress into them to get altered and when i got it back there was a bleached stain under the arm pit. Luckily nobody will see it because of where it is but still, it wasn't there before. Also the first time I went to pick it up it was as if they didn't do anything to it. They said that there was a problem with the lining and fixed that (I hadn't noticed a problem with it) but I needed it taken in and it was still really big on me. I've ended up taking it in myself. Honestly don't go there. There's far better tailors in Edinburgh more expensive but worth it, especially of it's your wedding dress.

I thought that since there were so many positive opinions, it was a really good tailor…read more Unfortunately, it is not as good as you write. The service is nice, warmly welcomes customers at the entrance, but the tailoring service is a disaster. The client's requests are not taken into account and the end result is different than what you thought it would be.

This is the sort of place that every young person moving out of home need to know about. It's…read moreamazing. They advertise themselves as doing 'bespoke tailoring' and it's not wrong. Any tailoring pretty much!! I came in here in a mad panic one afternoon after realising I had split a seam in my mums Karen Millen dress........sh*t. They could see I was in distress and were so lovely and comforting, and had the dress fixed within the day! I couldn't ask for any better. They also custom make curtains too, which is really useful for Edinburgh. The windows in some of Edinburgh's Newtown are ridiculously big, so they make all the curtains there for you! They have a really good dry cleaning service too. They are Master Tailors!

Great service ! We needed to do laundry in the middle of a two week trip in the UK. They were…read moreextremely friendly and knowledgeable on how to care for our clothes. They were able to do our clothes the same day with their super fast service. Would definitely recommend if you needed to do laundry

From the owner: Dry cleaning, Wedding Dresses, Highland Wear, Curtain Cleaning, Duvets and Pillows, Service Washes,…read moreShirt Laundering, Ironing

Arrived from Los Angeles for a holiday and my coat zipper broke right when I landed in Edinburgh…read more Was freezing for a while and came here to see if they could fix it. Had it all sorted within an hour. Great service and incredibly friendly. Definitely come here for any alterations and cleaning you need done.

Stopped in quickly for a simple alteration and was greeted with a smile and a quick fix to my small…read moreproblem. Thank you so much. You made my day and saved my trip!!! Nick from New Jersey.

Another occasion where laziness trumps Yelp reviews. Newtown Cleaners, like most of my Lazy Gal's…read moreBible entries, is right around the corner from my house. Now there are a few dry cleaners in the area, but no reviews to be had in Stockbridge. So when I dropped off my winter coat to be cleaned, I was pretty apprehensive (honestly, how did we all function and choose places before we could snoop them online?!). The extremely reasonable price tag of £10 for a large wool coat left me more so - this was either going to be really great or really really horrible. They advertise same day, but I wasn't in a rush so when I dropped it off on Wednesday, I scheduled a Friday morning pick up. Today was that Friday morning and over coffee & breakfast, I decided to check out what the rest of the internet (outside the Yelpdom) had to say. ... wrong decision. There are some major horror stories about this store and its partner floating around there on the web and I walked to the store thinking "please not have lost my coat... please not have lost my coat" as it was the most referenced issue. Thankfully, there was absolutely nothing to be worried about. The coat was in quite a state when I left it on Wednesday, not to mention had a cats worth of cat hair on it. I picked it up today and it looks lovely. The price was right. The coat was ready (and not lost). The service was pleasant. I will definitely be back to this place... especially since seeing how reasonable their prices are. Moral of the story? Don't judge a business under ten reviews by its cover. There are times where if too few have wandered through the door, it may not paint the clearest picture (yet!), so be a smartie and use your brain tool. It was a good reminder that every review helps Lazy Gals everywhere find reliable spots. I got you lazy comrades! Yelp on!

Love this place Every time I'm in EDI this is my…read more Drop off and pick up or do it your self!! Price is great per bag !!

Wash+dry is currently 8 GBP/load, which is much less than hotel's fee. Whenever I drop my bag on…read moresaturday late morning, it's always ready within several hours. Reliable and friendly staff. Only downside is dry clean takes several days.

The lady working there was very helpful! In and out with clean fresh smelling clothes! The area…read moreseems a bit dodgy, but it's mostly nice hardworking locals all around.

We are Americans and packed for 8 days and planned to wash after that for the rest of our travels…read more We walked in and VICKI helped explain everything to us so we could do it ourselves. She had soap for us and we watched her explain the process to everyone who walked in. We were in and out in an hour for 3 loads of wash!

I've been using Canonmills Launderette regularly for a number and am disappointed at the lack of…read moremaintenance to or upgrading of the machines. Today, half of the washing machines are out of action and 7 out of 10 of the dryers are out of action. It's a very frustrating situation for the staff and for non-commercial customers, and one which has been getting worse for some time. While the cost of a wash is low, I, for one, would be happy to pay more for ready access to more modern and ecological washing.

The staff here are overworked so come across as rude and disinterested. Notices saying same day…read moreservice are a joke. Be there at opening time and they tell you they can't possibly do one bag of laundry (wash and dry, not iron) that day. They have also, on our first use of them as dry cleaners, lost our curtain because they didn't attach their ticket to our bag. Made out it was somehow our fault! We found it ourselves by ferretting through piles of bags. They have good equipment and it's a helpful location locally for us but I've given up using them as it's hard work and they're not pleasant to deal with. We now walk to Raeburn Laundrette in Stockbridge who are friendly, efficient, quick and similarly well priced.