The service was great. Used them to go to Love Field very early in the morning. The driver was professional and very polite. They text feature worked perfectly. They texted me the day before we a reminder and the car promptly arrived as schedule. I would absolutely use again and recommend. read more

I was very happy with the ExecuCar service. No sooner had my plane touched down at DFW, than I received a text from the service explaining exactly where my driver was waiting. After greeting me at that location, he assisted with my bags on a short walk to a late model Cadillac. The car was in pristine condition. A short drive and some small talk later and I had arrived at my destination. Everything went off as expected and then some. I will use again. read more

Professional and reliable. I have used this service several times and they help take the stress out of traveling.

Do not use this service. Missed my flight because of them. Impossible to contact a human directly. Just take a cab.

We used ExecuCar for transportation to and from the airport on our recent vacation. On time, very professional driver, and well maintained car for both rides. We will use ExecuCar in the future. read more

I was very pleased. From the ease of reservations to the peace of mind that my ride was punctual and helpful. Will be using the service again in the future. read more

My car service of choice. 95% of the drivers are very professional and on time. Love the service much more than many others I've use in the past. read more

Was picked up at Dallas Fort Worth airport by a very friendly driver. He was waiting with a clear sigh outside security with a smile on his face even though we were very late. He was helpful and courteous and made the trip from hotel to airport very pleasant, was even after a 16hr flight read more

Just used them to take us from DFW to Rockwall -- Driver was waiting for us at baggage claim, gave us bottled water when we got in his Suburban and took us to Rockwall w/no problems! What more can you ask for? The Suburban was super clean and fresh smelling and the driver was ultra professional. I've added these guys to my contacts! read more

Yet another "executive" car service that shows up with a Suburban when you order a luxury sedan like a Lincoln or Cadillac. I sent them home and drove myself to the airport instead. When a customer orders a luxury sedan that's what should arrive, not a truck. read more

A perfect experience. Taken to the airport and picked up upon return. Prompt, courteous service. Well worth the price.

Have used this service a couple of times and both I have had very professional courteous knowledgeable drivers. Being a single parent with two kids reserving a private car is much cheaper than parking at the airport, share ride or taking a taxi. The drivers always text me to let me know they are aware of the arrival and waiting at the baggage claim which is very helpful. read more

Driver was on time and professional as well as friendly. When our flight was rescheduled, ExecuCar made it easy to change our pick up time. Personalized service, and the price was pretty good compared to waht a taxi would charge. read more

Have used ExecuCar for many years and they're consistently on time, courteous, and don't engage in unnecessary conversation when you've had a hard week. read more

Great service. We have been using this service for quite some time. The drivers are always early, and get you to your destination on time. We mainly use this service for airport transfer, so it is nice to always know that our driver will always be there. We could not recommend them more highly. read more

Extremely poor service. Booked reservation weeks in advance to be taken to and picked up from our favorite restaurant for our anniversary. Got to restaurant fine. When we were ready to leave, I called driver twice with no answer and called company twice with no answer. Ended up calling Uber to get home. Stranded by ExecuCar. Called company for refund and they said that GPS showed driver on site so no refund would be forthcoming. Great that driver was on site but when he won't answer his phone so the customer knows he is on site and where he is parked so the customer knows where to get a ride is ridiculous. I recommend that you DO NOT USE EXECUCAR. read more

Very great service to and from the airport. I will definitely use them again in the future!

I have used Execucar private sedan service many times to get to DFW. I have always had flawless and friendly service. The drivers and vehicles are far superior to cabs. read more

Great service that I recommend to everyone. Very punctual, professional and friendly.

Today was the second time I used Execucar service and once again I was extremely satisfied. Driver was prompt, courteous and helpful. The vehicle was clean and smelled fresh. Will only use this service when I visi Dallas. read more

Looking for a private shuttle service in Houston? Do yourself a favor and keep looking. Hands down ExecuCar has the worst customer services and driver reliability I have ever experienced. On the departure our driver was 10 minutes late for a 4:45 am pick up. And the experience got worst after confirming our arrival three times the driver didn't show up.for a 1:00 am arrival fortunately we were able to get a cab and were home by 2:30 am. Adding insult to injury I have had to make multiple calls to get refunded looking for a ride in Houston do your self a favor and call UBAR or a cab. read more

Sent driver a day earlier than return reservation request and then wouldn't give me a refund. Drive to airport was in a filthy SUV. ExecuCrap. Nothing executive about their service . read more

Driver was early, greeted me helped with bags. Car was clean, spacious, and water bottles were waiting. The ap is extremely easy to use and the service is very affordable. read more

I was neither greeted by a representative or town car (as reserved), but I did get left at the airport for over an hour, and spent 45 minutes on the phone with the "service" dept. After being told I could "cancel" my reservation for a full refund (kind of silly since I'm sitting AT the airport) if I wasn't happy with their service they finally did provide me with a blue super shuttle and a 20 something old gentleman in a blue tshirt, tatoos all over his arms and dread locks. This company is a joke of an "executive" car service. I would NEVER recommend them. read more

The driver we ended up with was great, but I encountered some miscommunication with them, prior to our actual pick-up time. I added a note to my reservation that we wanted to get picked up at a certain time after arriving and eating breakfast at the airport. That note was ignored, as was a confirmation call I made the day before (just to make sure there was no confusion). It took a couple of calls and a couple of texts and speaking to a driver that did not speak or understand English clearly-but it ended up ok. read more

Getting to and from dfw was a breeze with Execucar car service. Will definitely use them for our next trip. I was skeptical when booking online since tip was automatically added at time of booking. However, both drivers were extremely prompt, safe and friendly. In fact, we ended up tipping a little more, especially on the return flight since we were delayed getting through customs. Our driver continued to communicate via text so we were assured he would still be there even though the lines took forever at the airport. Very pleased. Would have liked more assistance with the bags when leaving the airport since a few of our family members were injured, but we managed. The SUVs to and from were able to accommodate our 7 person family very comfortably. read more

Just returned from a quick trip to Arlington for the Cotton Bowl. This was my first experience using the ExecuCar from SuperShuttle. Both my pick up from the airport and my return trip were flawless and everything was as anticipated. Samuel O and Ahmed, my drivers, were very courteous, on time with clean vehicles. My family and I arrived safely and on time to our destinations and were extremely happy with the communication process. I look forward to using these services again in the future. read more

Worst customer service I've ever experienced with a "professional" car service, Called the reservation number several times and the line was "busy". I mean who runs a business today with a busy signal. I finally got someone to answer and they transferred me to a SuperShuttle dispatcher?? I was calling for a limo or town car to downtown Dallas and they transferred me to SuperShuttle? I actually remained on hold for a while just to see what the deal was in the call was disconnected. I had already added them to my contacts to use for Dallas as well as Salt Lake City Utah. Not anymore. read more

excellent service at an excellent rate, why use anybody else for your car service needs TO/FROM DFW Airport?

I have only used this service twice now. Both times I was extremely satisfied with the drivers. On time, professional, friendly, safe drivers and took direct routes. I will definitely be using them again. read more

ExecuCar is an outstanding service that we use regularly as we travel. The drivers are professional and courteous and always extremely prompt. The passenger has the ability to set the pick up time if they wish to have a different time than the one that automatically populates. The cars are always in new condition and the drivers are easily identifiable by their white shirts, black pants and jackets. Customer service is obviously a priority for ExecuCar and it is reflected in each and every ride. read more

Used service upon return to Dallas Love Field, the driver never called us even though our confirmation said he would. Called 800 number and dispatcher told us driver would call, he didn't call, called 800 number again and was transferred to dispatcher again, this time a women who was beyond rude. If we hadn't prepaid, We would have caught a cab. There were six of us waiting around for over 30 minutes because Execucar couldn't communicate or actually wouldn't communicate. Driver said he texted us, but no text. If you need a car service choose one that actually value customers not ExecuCar. read more

was there when we needed him, got us home safely and quickly. will most certainly use again in the future.

On time and very friendly service. Cheaper than most car services in the DFW area. I've used two other services so far in the area and this has been the best one. Highly recommended!!! read more

Thank you ExecuCar for your prompt response and satisfactory compensation for our recent complaint to Case #: 719403.

I never write negative reviews unless the company has had ample opportunity to correct the problem and does not. We had a reservation 2 months in advance for a pickup at the airport at 10:10pm. We received a confirmation and thought everything was fine, but the driver showed up to the terminal 3 hours early. There was a testy message from the dispatcher on my phone when we touched down. I called the driver and the call went straight to voice mail. I called the dispatcher, was transferred, put on hold and then disconnected. We finally caught a taxi. Execucar left us stranded at the airport, stole a substantial amount of money, including a prepaid tip, and told us the whole thing was our fault. My husband spent a lot of time on the phone with a supervisor, but she refused to correct the situation. We will never use this service again and will never recommend it. read more

I have used the service multiple times and it has always been on time and most of the drivers are courteous. I was pleasantly surprised in the way in which they handled my flight cancellations and made sure that this was one thing i did not have to worry about. read more

Used black car service today from Fort Worth to airport. Driver was early, courteous and safe. Will definitely use again. Nice job Alex. ASD read more