Went to get some jeans dry cleaned for same day service as advertised on the windows all over, but…read morethe first thing she says is " they won't be ready today " " we don't work like that " She didn't even greet me or nothing , she was a very rude lady. She was an older Hispanic lady with glasses. They need to teach her customer service skills, she lacks that and she shouldn't be working there if she's so unhappy.

I've used these guys for almost six years now. I don't use them often, maybe every couple of…read moremonths. Just don't have a lot of clothes that require dry cleaning. Every time I have taken something here I have gotten it back when promised and cleaned properly. They even have a very convenient drive up. I don't know what else one could ask for from a dry cleaner.

Excellent service. Was able to drop off first thing in the morning and picked up next day.read more

I don't have enough words to express my gratitude and thanks to Bay Oaks Cleaners. Not only is the…read morequality excellent, but the customer service is supreme. I can tell it's a family run business, and it takes a good hearted family to make a business run smoothly. Time and time and again, Bay Oaks comes through and delivers excellent service. I've been to many Dry Cleaner services, and I will never leave this one at Bay Oaks. If there were enough words to express my gratitude, I'd be here for weeks on in saying "thank you" over and over.....lol. Thanks again for the great service, and God Bless. Oh...and thanks for putting up with all of that dog hair :)

"Holding my clothes hostage!" Apparently once you drop your…read moreclothes off here, they belong to the dry cleaner now. Dropped mine off Tuesday afternoon (didn't know they don't clean on Wednesdays ), and when I asked for them back uncleaned, they refused! The girl at the counter said she "can't touch them," gave me a fake manager number (it's just the store), and told me to come back tomorrow -- after we leave town. So now my clothes are being held hostage overnight. Absolutely ridiculous and zero customer service.

I took several clothes to a listed dry cleaner. Upon inspecting them, I noticed that my wife's…read moresweater had pink stains. I informed the clerk at the location about the stains, and they assured me that the sweater would be cleaned free of charge. When I returned to pick up the sweater, I found that it had been further damaged. The color was uneven, suggesting they had used bleach or some other chemical to remove the stain. I explained to the clerk that the sweater was now damaged. The clerk claimed the stain was caused by perfume and denied responsibility for the damage. I informed them that my wife does not use perfume due to her sensitive skin and allergies, but the clerk still refused to accept responsibility. I am extremely upset by their poor customer service and refusal to acknowledge their negligence.

They are always friendly and I've never had any concerns about their work. I've been their customer…read morefor quite some time. Prices are reasonable too!

I've been coming here for years they always take care of me when I need em to can't go wrong with…read morethem

Amazing place for local dry-cleaning service. Convenient overnight bin drop-off. Service is always…read moregreat.

I took my business to this place recently since I wanted to support a local business rather than…read moreuse Tide. The lady running the shop is a friendly person to talk to. One of their windows advertises "in by 9am, out by 5pm", but she instructed me to return the next day for pick up even though I dropped it off around 8:30am. My 2 piece suit and dress shirt ($19) came out clean. I paid with cash, but card would have added an additional surcharge. I'm a little hesitant to return for that price, but I have no complaints about their service.

Awful place First of all when i dropped off my clothes the…read moreman was very rude, I should have taken that as a hint to leave but I went ahead and proceeded. Second of all they are really expensive and thirdly ruined half of my clothes (4 items). I can not beleive I had this kind of experience Be careful with this place I wish I could give 0 stars......

Great service! High quality cleaning and very attentive to details! Highly recommended!read more

One of my favorite Pearland Yelper Jennifer A asked for dry cleaner suggestions and I told her…read moreabout this place. Little did I know I never reviewed them myself. I have been going here since I've been in Pearland, which is a long long time. It's a mom and pop shop that is close to me, affordable and service is always timely. I've trusted them with many items and always get what I came for. Not only do I use them for dry cleaning, I have also used them for tailoring needs as well. I will definitely be back!

I'm unsure as to why this Dry Cleaners has three stars. I have been coming to this location for…read moreclose to 20 years and love how they clean my clothes. Yes, it has gone through maybe two or three owners since then, but they have all been wonderful to work with. I've never had any problems or issues, everything comes back looking brand new. I highly recommend this location if you need dry cleaning.

I will admit that I am the worst when it comes to dry cleaning. I had a wedding coming up where I…read moreneeded a couple suits dry cleaned, and since I work in this general area I thought I would stop by this spot that was highly reviewed on Google The spot is sort of new and inviting from the exterior. Everything is clean. There's big signage, plenty of windows, and a drive-thru I walked in and the main attendant was helping someone in the drive-thru, but it took them no time before finishing with them and helping me. This individual was very efficient. He looked at my articles of clothing, repeated back the types and counts, put the in the back, and gave me a ticket and interactions that they would be ready by 5pm the next day. I returned to pick up my clothes and it was the same individual. He took my ticket, went to the back, and was back in minutes (or less). Again, he went over the articles with me. They were nicely pressed, in plastic, and looked sharp. I was astonished to find that for 2 suits (2 blazers and two pairs of pants) plus two other dress shirts the price was around $22. I'm no expert on dry cleaning value, but this feels like a steal I had a great experience here, and I will definitely be back with more items soon Some tips: I would take a picture of your ticket just in case you lose it or damage it. You don't want any issue when picking up your items Cheers!!

I need my clothes for a wedding. You have no power and its…read moreSaturday morning Oct. 4th 2025!! 945 am Ill bring you cash exact change i just need my dry cleaning .. please