1. Excellent Embroidery

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Shelby Township, MI

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Clothing printing

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5 months ago

Amanda very helpful. Created some great homemade graphic bowling shirts. Will be back in the future.

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3 years ago

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Get Customized - Custom Varsity Jackets, the best in the business.  We have the largest designs, and no one comes close to our Quality & Workm...

Get Customized

(7 reviews)

$$

Just had a varsity made for my son there. And let me say the job they did was exceptional. The…read moreattention to detail was Top Notch you can tell they took their time creating a masterpiece I would recommend them to anybody

Very unfortunate encounter this afternoon when picking up a varsity jacket which was having an…read moreadditional sport added to the back. The original work on this jacket by this business was Grade-A so we returned for an update to have "Volleyball" added underneath an existing "Softball".... The existing "Softball" embroidery was in a 2.5 inch high font. What we picked up was "Volleyball" in a 2.25 inch font, and the letters from the new embroidery were overlapping the existing. When this unacceptable condition was pointed out, a bizarre exchange of not accepting fault started. * When asked for a ruler or tape measure to point this out, the owner refused. Other owner suggested "measure it at home". * When asked about the layout and 'kerning' the owner claimed to not be aware of the term. Suspicious for an embroiderer working with letters and layouts on a daily basis. * When pointing out the overlapping stitching, the owner suggested we should have had both sports put on at the same time, apparently unaware that perhaps a student may earn a varsity letter in a later year than the original sport that was embroidered prior. * It was suggested by the owner that because of the ascending and descending parts of the font there were no options other than overlap. We were never informed that this could be a problem beforehand and would have appreciated a call to at least discuss this issue before the deed was done. We've also seen plenty of jackets with multiple sports that don't seem to have this problem, and they too have names with letters that have ascenders and descenders. * When we insisted that this needs to be remedied because it was unacceptable, the owner remarked "get out of my store, I'm too busy and have no time to talk to you anymore". What sort of customer service is this? Bizarre. Buyer beware. See for yourself.

Plaster Playhouse

Plaster Playhouse

(18 reviews)

$$

I very much dislike giving negative reviews, especially to locally owned businesses, but this one…read moreis definitely deserving. I found this store on Facebook and reached out to the business on Facebook. I communicated with the owner via Facebook messenger and booked a time to come in. My son wanted to make a coffee mug for dad's birthday. We booked our appointment three weeks before my husband's birthday. We arrived on time and found the location to be underwhelming. The front of the store has peeling lettering on the windows and the lobby was cluttered and unorganized. I'm a crafter and I work in a chaotic craftroom, but can definitely see how this would be off-putting. The lobby is definitely not appropriate for young children because of the tripping hazards. We were directed to the back of the store to pick out what we wanted to decorate. Along one wall was items that could be painted and brought home same-day. The other wall held items that would be painted and kept for "one week". My son wanted to make his dad a coffee mug for his birthday, so we chose a mug from the side that would need to be kept at the store for a week. The experience of decorating and the decorating process was pleasant enough, and my son enjoyed his time spent creating. This is why I have awarded this business two stars. Beyond the actual "creating" experience, there were no positives. My son finished his project, I went to the front of the store to pay, and we left. I filled out a form and the owner asked me if I wanted her to call me when it was ready or to message me on Facebook where we had already been communicating. I told her that either was fine and gave all of my additional contact information. After two weeks (a week before I needed our gift), I messaged the business on Facebook to ask if it was ready for pickup. The business read my message but did not respond. Another week went by without a response, so I messaged again. Again, my my message was read but no response. We found a different gift to give my husband for his birthday and I let my (very disappointed) son know that we could still give dad his gift, but maybe for upcoming Father's Day. I called three days later and left a message. I explained my issue and left my contact information. No one returned my call after a week. I came during business hours and the store was locked. Another week went by and I both messaged on Facebook (admittedly very irritated) then called the business. Miraculously, the owner answered and told me that they would be there the next day and gave business hours. They were to be open from noon to three. I arrived at 1:15 to locked doors, even though I spoke with the owner over the phone and confirmed the hours just the day before. Multiple messages and phone calls later, with lots of stress added, I've got the mug. Dad got his now "Father's Day" mug. The mug is cute. My son enjoyed creating it. The business doesn't operate like a business should, doesn't communicate with customers, holds projects hostage, isn't open during their business hours, and is overall just not a good experience. I would not recommend this business to anyone, even my worst enemy.

I found out about this place because of an event I saw on Facebook. It was open painting from 10am…read moreto 3pm and you could paint a fathers day themed plaster piece for $5. The place was a little hard to find, not sure why my GPS kept taking me to SkyZone nearby but it's just a couple buildings down from there. There weren't too many people there when we arrived around noon. We found a spot at the table and painted for about half an hour. The staff members were kind and refilled paint as needed. The bathroom has a padded changing table for babies which is nice. My 2 year old son had a fun time, we will definitely return :)

Excellent Embroidery - screen_printing_tshirt_printing - Updated October 2026

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