1. Excellent Carpet Cleaning

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London, XGL

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Excellent Carpet Cleaning

4.0 (1 review)
Closed • 7:00 am - 7:00 pm

Services - Excellent Carpet Cleaning

Carpet cleaning

Rug cleaning

Upholstery cleaning

Excellent Carpet Cleaning Photos

Recommended Reviews - Excellent Carpet Cleaning

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11 years ago

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End of Tenancy Cleaning Agency

End of Tenancy Cleaning Agency

(10 reviews)

Balham

Having a big flat is nice and comfortable but when it's time to leave it it gets sad and hard to be…read morecleaned. I chose the professional services of End of Tenancy Cleaning Agency to perform the end of tenancy cleaning when I changed my flat. Very well done job which impressed even my landlord.

** DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY**…read more When you're in the process of moving house these are the last people to hire unless you fancy more stress and weeks of trying to get your money back. They did a shocking job on the first clean, not cleaning any of the cupboards, barely even hoovered, dust still everywhere. As you can imagine this did not please our landlady or the estate agent. They company said they'd send someone round for the second clean, this person showed up without any cleaning equipment and had apparently been told she was only going to be recleaning the windows despite me sending 20+ photos of the flat post-clean and asking for a full reclean to be done. Following this, I asked for my money back, weeks of chasing emails and phone calls only to eventually be told that "there were people living there when we cleaned and this was not acceptable", this is a complete lie - the flat was entirely empty for both visits as we'd moved out the week before. I ended up having to pay another cleaning company the same amount again to do a proper job. DO NOT WASTE YOUR MONEY WITH THIS COMPANY, I CAN'T SAY IT ENOUGH.

Fаntаstiс Сlеаnеrs - Shower door

Fаntаstiс Сlеаnеrs

(155 reviews)

London Bridge

**** Update ****…read more Immediately after my earlier post below, I was contacted by Local Cleaners who acknowledged my grievance, and agreed to better compensate me in return for the poor service we had received. I am grateful for their acknowledgement as this makes me feel my valued as a customer, my voice was heard, and I admit I was impressed by their sensitivity to the whole matter and the professional manner in which they subsequently handled the case. ********************** The Fantastic Cleaners team of three did a poor job of the "end of tenancy" cleaning of our 3 bedroom property we contracted them for in early Sept. Actually, we engaged "Local Cleaners London" but it was the FC crew who showed up, and now there is no posting of LCL on Yelp anymore! Anyway, the job they did was so poor - it was done in approx 3 hours on a Sunday. We pointed out a few things obviously so amiss when we inspected our property immediately upon completion - e.g. Sofa had cobwebs on the side, lampshade in toilet had not even been wiped down, carpet hardly cleaned, bathroom blinds not even wiped etc. Actually we were embarassed to be pointing so many things out to them...was this a "deep clean"? Upon complaining (with loads of photographic evidence) and discussing the matter with LCL customer service, the best we were told that could be done was a "re-clean" of specifics (not very useful since new tenants had already moved in by then and had already undertaken rework on their own!) or a raincheck for a carpet clean of just 1 of the bedrooms. I felt they should have refunded the fees but no option to do so. Made us realize this is a time-sensitive service and absolutely useless without any serious quality assurance. Frankly, if this is what should be expected from a "deep cleaning", next time I would rather have 3 hourly maids come in and do a 3 hour job - under 100£ instead of the £250 we spent!

Terrible service. Poor quality clean, then I was upcharged for cleans I never booked. Harassed with…read morecalls to change my review. Offered a "free trial" clean--then invoiced £98 when I cancelled due to unforeseen circumstances. I never agreed to any terms or charges. Completely unethical, misleading and borderline harassment. Avoid at all costs.

Excellent Carpet Cleaning - homecleaning - Updated November 2026

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