Cancel

    Search

    Excellence Cleaning Pros

    3.3 (132 reviews)
    Closed • Closed

    Request a quote

    Response time

    4 hours

    Response rate

    15%

    Services - Excellence Cleaning Pros

    Deep cleaning

    Move-in or move-out cleaning

    Excellence Cleaning Pros Photos

    You might also consider

    Portfolio From The Business

    Sponsored

    Recommended Reviews - Excellence Cleaning Pros

    Public Attention Alert

    Public Attention Alert

    This business recently received increased public attention resulting in an influx of people posting their views to this page, so we have temporarily disabled the ability to post here as we work to investigate the content. While activity or content supporting racism, discrimination, or bigotry have no place on Yelp and we unequivocally reject them in any form, all reviews on Yelp must reflect an actual first-hand consumer experience (even if that means disabling the ability for users to express points of view we might agree with). Learn more on Yelp Support.

    If you’re here to leave a review based on a first-hand experience with the business, please check back at a later date.

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    4 months ago

    Helpful 4
    Thanks 4
    Love this 6
    Oh no 139

    11 days ago

    Helpful 700
    Thanks 475
    Love this 533
    Oh no 69

    11 days ago

    Helpful 629
    Thanks 403
    Love this 410
    Oh no 60

    11 days ago

    Helpful 415
    Thanks 253
    Love this 243
    Oh no 43

    11 days ago

    Helpful 400
    Thanks 261
    Love this 296
    Oh no 48

    11 days ago

    Helpful 270
    Thanks 169
    Love this 191
    Oh no 24

    11 days ago

    Helpful 247
    Thanks 154
    Love this 154
    Oh no 25
    Photo of Daniel P.
    195
    46
    0

    11 days ago

    Helpful 184
    Thanks 121
    Love this 126
    Oh no 22
    Photo of Jose L.
    11
    19
    2

    11 days ago

    Helpful 173
    Thanks 105
    Love this 100
    Oh no 20

    11 days ago

    Helpful 123
    Thanks 77
    Love this 76
    Oh no 12

    11 days ago

    Helpful 125
    Thanks 78
    Love this 85
    Oh no 9

    11 days ago

    Helpful 107
    Thanks 60
    Love this 59
    Oh no 8

    11 days ago

    Helpful 83
    Thanks 49
    Love this 48
    Oh no 6

    11 days ago

    Helpful 101
    Thanks 69
    Love this 63
    Oh no 10

    11 days ago

    This company did a horrible job and they started threatening me that they were going to call ice if I didn't leave them a bigger tip.

    Helpful 84
    Thanks 59
    Love this 54
    Oh no 9

    11 days ago

    I couldn't hire someone with so much hate in their heart. Definitely go with a better group of cleaners. They're so rude.

    Helpful 78
    Thanks 50
    Love this 51
    Oh no 3

    11 days ago

    My Dog could lick my house cleaner than this cleaning company, don't bother wasting your money.

    Helpful 70
    Thanks 42
    Love this 43
    Oh no 6

    11 days ago

    Bad service house looks worse than when they came to "clean". If there was a way to put no stars I would.

    Helpful 44
    Thanks 24
    Love this 24
    Oh no 3

    11 days ago

    Do not do business with this company , i had cleaning done by them and it was horrible! Never again in my life!!!

    Helpful 40
    Thanks 25
    Love this 24
    Oh no 5

    11 days ago

    Helpful 8
    Thanks 5
    Love this 4
    Oh no 1
    Photo of Nicholas I.
    66
    135
    191

    11 days ago

    Helpful 90
    Thanks 56
    Love this 53
    Oh no 13

    11 days ago

    Helpful 27
    Thanks 21
    Love this 12
    Oh no 4

    11 days ago

    i would love a zero if i could. she stole cash from my house and her services were trash. she didn't even clean the windows like discussed.

    Helpful 31
    Thanks 20
    Love this 15
    Oh no 5

    11 days ago

    Helpful 29
    Thanks 22
    Love this 15
    Oh no 4

    11 days ago

    Helpful 60
    Thanks 41
    Love this 34
    Oh no 8

    11 days ago

    Hire them to clean my house and came back and I couldn't find a bracelet I left in the counter be aware they're rats! Specially Francesca

    Helpful 31
    Thanks 18
    Love this 15
    Oh no 4

    11 days ago

    Helpful 26
    Thanks 17
    Love this 16
    Oh no 4

    11 days ago

    Helpful 26
    Thanks 18
    Love this 7
    Oh no 1

    11 days ago

    Helpful 22
    Thanks 13
    Love this 6
    Oh no 2

    11 days ago

    Helpful 15
    Thanks 12
    Love this 7
    Oh no 1

    11 days ago

    Helpful 5
    Thanks 3
    Love this 1
    Oh no 0

    11 days ago

    Extremely unprofessional do not recommend these people at all don't waste your time or money

    Helpful 13
    Thanks 10
    Love this 3
    Oh no 1

    11 days ago

    Lack professionalism and customer service skills. Can be verbally aggressive and difficult to engage with

    Helpful 15
    Thanks 10
    Love this 7
    Oh no 1

    11 days ago

    Don't call this company , they racist , they over charger you, and my floor still smell like a dirty mop . They not professional at all !!!

    Helpful 15
    Thanks 10
    Love this 4
    Oh no 2

    11 days ago

    Terrible customer service, not the product I was expecting for the price I was charged

    Helpful 17
    Thanks 11
    Love this 8
    Oh no 1

    11 days ago

    Terrible service .. left house dirty and she was so rude. Will never book again. Don't recommend

    Helpful 16
    Thanks 11
    Love this 7
    Oh no 1

    11 days ago

    Helpful 14
    Thanks 5
    Love this 4
    Oh no 0

    11 days ago

    Awful service i would not recommend plus she smell really bad like she forgot to put on deodorant

    Helpful 13
    Thanks 9
    Love this 7
    Oh no 2
    Photo of Jose
    0
    1
    0

    11 days ago

    Helpful 5
    Thanks 4
    Love this 4
    Oh no 1

    3 months ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 5

    Page 1 of 4

    Excellence Cleaning Pros Reviews in Other Languages

    Ask the Community - Excellence Cleaning Pros

    Review Highlights - Excellence Cleaning Pros

    “Francisca & Martin & their co-worker were so thorough, professional, good spirited that they really made our day.”

    Mentioned in 9 reviews

    Read more highlights

    You might also consider

    Iris Cleaning Services

    Iris Cleaning Services

    (251 reviews)

    Iris is one of the best cleaning services I have ever used. We had to move into our new home last…read moreminute with 2 days notice, and every other cleaning services either had no availability or were up charging me with a ridiculous price. But I'm so lucky to have found Iris. They always have a back up team for situations like me with last minute necessities. The owner Diana was so prompt, courteous and professional. Also the team that came to do the job did an excellent job. Maria and Heidi did an amazing job of cleaning the house and even stayed longer to finish cleaning. They did not rush, was thorough and always asked me if everything looked good. Please use Iris cleaning services for your next house cleaning. You will not be disappointed.

    I really wanted to love this company based on their 5-star reviews, and we had high hopes since we…read morehired them for some extra help postpartum with a newborn at home. They were able to get us scheduled quickly and came the very next day, which I appreciated. The arrival window was 12-1pm, but they showed up closer to 1:45. I told the three ladies everything we wanted done: floors, kitchen, bathroom, baseboards, furniture, windows, etc. They got straight to work and were very efficient. I also specifically asked that they use only our cleaning products due to having a newborn and personal allergies. At one point, my husband noticed they were using their own product and had to remind them to switch back to ours. This frustrated me quite a bit, especially since I had mentioned this to the office as well the day before. We had booked 3 hours, but they finished in about 2 hours and seemed rushed overall. A few areas were missed, including under some appliances, parts of the baseboards, the windows, and dusting our console table and dining room table. When my husband reminded them about the windows before they left, it was wiped quickly with a cloth rather than properly cleaned, which felt a bit rushed. I had mentioned the windows specifically when they first arrived, so it was frustrating that they missed it and when reminded, they wiped it down very quickly. Communication was a little awkward. If they had a question, they would call their office, and then the office would call us. I completely understand there may be a language barrier, but it did make the process feel less smooth and made us feel as though we couldn't specify our wants directly. We did ask for a small discount due to the late arrival. They were hesitant, but ultimately took $20 off. Overall, the areas they did clean were done pretty well, and I appreciated that they wore shoe coverings in our home. I just wish the experience had felt a bit more thorough and aligned with the 5-star expectations.

    Rose Company - Current service

    Rose Company

    (10 reviews)

    Rose Company did an amazing job! I absolutely loved their service. Everyone was kind, professional,…read moreand very easy to work with. They worked incredibly hard to get our place back together and made sure everything was cleaned exactly the way we wanted. They asked questions throughout the process to make sure we were happy with the results, and our home is now sparkling clean! I'm extremely satisfied with their service and would definitely hire them again. 10 out of 10--highly recommend! I definitely think it was worth the price for all that was done!

    I booked a detailed cleaning expecting the services listed on the company's checklist to actually…read morebe completed. I was initially being charged $290, which is a significant amount of money for the scope of the cleaning I requested. Unfortunately, the cleaning was extremely underwhelming. The company sent me a detailed checklist outlining what would be included, but many of those items were not completed. Even the trash was not taken out, despite trash removal being listed as part of the service. There was still trash left in the trash cans and underneath the couch. I also found dirt and debris underneath the couch that clearly had not been cleaned. The inside of the refrigerator and the cabinets were also not cleaned, even though I understood those areas to be included in the detailed cleaning I purchased. The bathroom was one of the main areas I specifically asked to be detailed, and even that was not completed to the standard I expected. There were still areas with visible dirt and buildup. The bedroom also required very little cleaning, yet it did not appear that the detailed services were actually performed there either. I was home during the cleaning, so I personally observed that some of these areas were not being addressed. That is particularly frustrating because the service was marketed as a detailed cleaning, not simply a quick surface-level cleaning. If you are going to charge nearly $300 to clean a kitchen, living room, bathroom, and bedroom, the services advertised should actually be completed accordingly. When I contacted them about the issues, I was offered the option of having someone come back and redo the cleaning. I declined because I am not comfortable having someone else return, and I cannot afford to take another afternoon off to accommodate another cleaning appointment. I requested a partial refund instead because I paid for services that were not fully provided. I would strongly recommend carefully reviewing exactly what is included in the service before booking and making sure you document the condition of your home afterward. Based on my experience, the quality of the cleaning did not justify the nearly $300 price.

    Excellence Cleaning Pros - homecleaning - Updated October 2026

    Loading...
    Loading...
    Loading...