BEWARE OF BUYING A TRUCK FROM THEM!!!!! We purchased a 2019 International CV515. We had been going…read morethrough some difficult times. We financed it through the dealer. I put $20,000.00 down and paid weekly payments of $449.96. I have been paying on it for 3 yrs in total I paid approximately $94,000.00 on it. I was in content contact with them trying to get caught up. They sent a default letter and I told them I am going to be sending more money. On 12/29/2025 we were on our way to our 3rd repo that day and all of a sudden we are surrounded by Burlington police. They got out and one of the cops went to the driver side where my husband was sitting and put a gun to his head. I asked them why we were being pulled over and he said the truck had been reported stolen. I showed them my registration and insurance and I assured them that I did not report it stolen. They told me it was East Coast truck & trailer who reported it stolen. I told him that is against the law it is a lease purchase, it's a civil matter not a legal matter. He said he had no choice, the charge is unlawful use of a motor vehicle. That we committed this crime on 12/23/2025. And that we fled from justice. We were in NC doing a repo of a Cadillac SUV that day. I have not been to VA since I picked that truck up. And my husband has never been there. We were taken into custody and booked where we has to sit for 30 days to sign extradition papers. I was picked up 15 days later. My husband is still in jail. He has had 2 heart attacks since he has been locked up. We lost everything because of this bogus charge. I mean everything. Do not do any business with them. From the other reviews I have read they are not a reputable company. The detective that came and picked me up told me that when he did patrol that we was called to do a report for the once a week sometimes two times a week for people missing payments on their tow trucks that was financed through them. He said they need to stopped. Even the police officer who arrested me said it was wrong what they were doing and he was sorry that he had to take us in.

My dad and I bought an enclosed car carrier trailer from here for our company with the help of…read moretheir wonderful friendly staff in all their departments including James, Sherie, Taylor, and others. I would definitely recommend going to them for all your trucking needs whether you're looking for trucks, trailers, and/or parts. We received great offers and discounts on parts. In addition, James and their staff made the buying process and paperwork easy to manage. They had quick responses to my many questions in a timely manner. Go check them out!

We have a Mack tractor and a flatbed trailer with a 600 horsepower hydro blast pump staged in…read morePortsmouth, VA. I contacted these folks and they picked up, serviced and returned our equipment in 2 days. Joe kept constant communications with us as to our equipment's status. This is an excellent, customer oriented company. If it was in my power, they would service our entire fleet. I highly recommend them. I have been dealing with vendors across the US since 1983 & these folks are one of the best. They know their business! CD Long Dispatch & Maintenance

From the owner: Your local source for your trucking needs. From a small Isuzu or Hino landscape or dry van truck…read more To a Mack or Volvo tractor, dump truck or garbage truck. Providing lowboy, walking floor & dump trailers for your company. We also provide parts and service support 6 days a week for your truck, RV or trailer. Service is provided in either Norfolk or Chesapeake to make it easier for you to get back on the road.

I highly recommend them! This is the third vehicle I have purchased from them and they are the very…read morebest at what they do

Do not bother making online appointments. they are booking cars that they can't see for days after…read morethe appointment. This place continues to disappoin.

The owners of this group should be watching over their business. There is a reason for 1.3 stars !…read moreI've been on hold for 45 mins. now except for the occasional operator that gets on the phone as the manager told her what to say. That's not that person's job...it's yours. I would steer clear of this entire group! Update....finally talked with a manager, said he would get back to me in 10 mins. Hours later I got a called but I missed it. I called him back left a mssg to return my call. No call back was ever attempted. So I again called to get answers, now the Mgr has left the dealer for a few days. I ask for another manager.... that manager also out ! Who runs this show?? So days into this I still have no answers and I'm just left hanging!!!

love my new car!! it's the best car ive ever owned! they were so amazing to do business with! now…read moremy husband and I are going back to get him a new car! I couldn't ask for a better experience! everyone was so helpful and made me feel at home every step of the way. see you guys again soon!

This review is for All Banister dealerships. They're all trash…read more Bought a car from their used car lot. Typical used car salesman scams. They charged $995 for a warranty and said that it is mandatory. Then when I actually was paying for the car they said that the warranty company does not cover any nice cars any my car wouldn't be able to get coverage. I said no problem just remove the 995 and we're good. They had to get 3 people involved and said that they will only remove $500 so I paid 495 for a non existent warranty. Idk if that's illegal or not but that's what happened. Scummy place with $1994 hidden fees on every vehicle. UPDATE: They called and texted me immediately after I posted the review. Most likely trying to get me to take down the post... more scumbag activities. UPDATE 2: Their service department emailed me saying that my car needed service. I said that I only drove 100 miles. They said that no matter how much I drove it needs service. I posted a SC of the text.

Jason and his team did a great job on my car (body work after somebody backed into my drivers…read moreside). Reasonable prices, reasonable turnover time and he was willing to accommodate and not charge me extra when work ran longer than planned. Would definitely recommend and will go back again!

I am so pleased with their work. My SUV's roof had become a real eyesore with badly oxidized paint…read moreand they fixed it to perfection. The estimate was so much less than I had guessed, I added repainting one fender panel that was strangely matte, and they took a lot of effort and pride in redoing the pinstriping all around so that it now looks brand new. I can't say enough for how happy I am with the result- my old car has many years of life to go, and it looks great. Just excellent work for great value. Highly recommended.