Full circle home loans was an absolute joy to work with. The transition of buying a home was so…read moresmooth and easy. My wife and I would definitely use there services on our next home. Thanks everyone at Full circle.

The only mortgage lender I would use from here on out. Seth is honest, knowledgeable, and truly…read morecares for his customers. He spoke to me about some concerns about the deal to make sure I was aware, and I don't think any other lender would have done that because they would just want the deal. They have competitive interest rates and even matched the fees I quoted. His team, Summer and Bernie, were organized, communicative, and so quick that we were able to close in 21 days. Can't thank them enough.

One of the best in the home loan services. Lower rates,…read moreprofessional services, responsive Processing, etc .

I'm a return customer, past few years, Mr. Wayne Yang and his team helped me to refinance my home…read moreloan; helped me to manage our rental property; and helped me to sell a house in couple weeks. Overall, they are all very professional and friendly. Their mortgage dept provides very good rate for the first loan and refinance. Their rental management dept has great customer service between tenants and landlord. Also, Mr. Yang is a licensed agent, he explains every document very detail and clear, watch closely for the whole process of selling a house, very patient and helpful. I'd definitely recommend them.

You want Armando in your team today!…read more He saved us a lot of headaches getting a pre-approval form BEFORE we shopped around for property. Other loan officers do it wrong and just let their clients go out with just a pre-qualification form, which isn't an accurate number of what a person can afford. Armando also helps keep all the necessary paperwork submissions stress-free. The truth is that part of the normal process of getting a home requires a lot of back and forth about income and bank statements, but Armando's great attitude makes these communications easy to have. He is very knowledgeable about the industry, organized, adaptable, and responsive to help clients navigate the complex loan process smoothly and build trust. As a non-citizen, I cannot give my trust away so easily. But Armando earned it. He even helped us get a better interest rate right before closing escrow, saving us thousands over the years. I am now the proud owner of a multi-family home in Los Angeles. The whole process took two months - si se pudo! And Armando is still available to answer any questions even after closing. Thank you, Armando. In two years, I will be circling back for more property once I can make another downpayment. But I am recommending everyone I know to him today. :)

Armando and the whole team were so helpful during the loan process, specially Melanie, thank you…read moreMelanie for helping us with all the paperwork requirements. Armando thank you for the communication, and all around smooth process. Im Definitely recommending you guys to anyone that is the the process of buying a home. A++ customer service! Thank you Super Mortgage Bros! Ray.

Leon was very professional and was able to elaborate all of the information specified when it comes…read moreto the loan and mortgage process. He made himself available 24/7 to help us with the process and understanding what documents we were signing. I would recommend him to anyone needing assistance with loans or purchasing a home. Very valuable!

Leon is very professional and I am enjoying to work with him. Fast response and always taking care…read moreof my clients. Highly recommended!

I had an outstanding experience working with Stephen & Louise. From start to finish, they were…read moreincredibly knowledgeable, patient, and responsive. Whether it was answering my (many) questions, walking me through the process step-by-step, or helping me lock in a great rate, they truly went above and beyond. What impressed me most was their attention to detail and how they made what could have been a stressful process feel smooth and manageable. Communication was always prompt, clear, and professional--something that's hard to come by these days. I closed on time with zero surprises. I can't recommend them enough to anyone looking to finance or refinance a home. You'll be in excellent hands!

Worst experience ever. Louise was firm that we should be able to get the mortgage for the new home…read more She even told us that she helped a few clients who brought homes in the same community a few months ago. A few days before the closing date, Louise told us that we may not be able to close the escrow because the lender won't release funds unless the new home community is sold at or above 90%. We were unfortunately deceived by the info she provided and we had to pay over $1K for all the appraisal and credit reports that were all done for nothing.

Julie and her team are hands down the best. From the very beginning, they were incredibly…read moreresponsive, easy to approach, and made us feel completely comfortable discussing our budget and finances. There were many times we felt like we were asking "silly" questions because of all the mortgage jargon, but her team always took the time to explain everything clearly and made the process feel simple. Beyond their great communication, Julie guided us through a fast 21-day escrow that successfully closed--something we truly appreciated. This team doesn't mess around; they genuinely work in your best interest and go above and beyond to get the best outcome. Even after closing on our home, Julie continues to be just as responsive and helpful, answering our questions and proactively guiding us as we start thinking about refinancing. The Aragon Lending Team is always three steps ahead. It was such a pleasure working with this team during one of the biggest milestones of our lives. Thank you all so much!

Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

I just had a transaction fail with Ginny Lin at this company. She was dishonest, never answered…read morephone calls and file inquiries, lied about her client being approved, never ordered the appraisal although it was paid for, which put the buyer out of contract. Her processor was unprofessional as well. Never in my 40+ years as a Real Estate Broker have I ever encountered someone who intentionally dropped the ball on a purchases like she has. Not only did the buyer not get the property, she damaged the seller and compromised the integrity of the agents involved. If she says to you, I can do this, do not worry, you are well qualified... do not believe her. And, when she tells you you are approved, again do not believe her. She will tell you what you want to hear but then do nothing to make it happen.

Ms. Lin is a very professional loan and real estate expert. She is very enthusiastic and serious…read moretoo much of the work so I'm so impressed with her and so I decided to do. I also decided to introduce more of my friends to her. Help more of my friends realize their dreams at home. Dani

I can't express enough how disappointed I am with my business experience with Marco Polo at this…read moreoffice. At beginning of escrow, he was overwhelmingly kind, always take phone calls and respond to text messages promptly even after hours and weekends. He seem to be very professional and very hard working loan officer which was the reason why my client chose him to do the loan. He always respond to our calls and I've told him over the phone that I appreciated him very much. Then, when issue arise on the loan, he completely stop communicating with us. The issue I have is his irresponsible work ethics to all involved in this transaction. We've opened escrow on beginning of February at 45 day escrow term, which at that time my buyer was shopping for lenders for two weeks. He begin working on the loan two weeks after we opened escrow but he still had more than 45+ days to work on the loan until loan was declined on 4/16. Buyer, listing agents, escrow officers and I have been trying to get hold of him via numerous emails, phone calls and text messages which he intentionally ignored and carelessly declined to return back to any of us. It is very surprisingly and shocking how a licensed professional don't have any work ethics, and no professionalism to return a phone call or simply a text message for loan updates. I have emails and text message history on record. He failed to provide a simple, fundamental customer service to clients, and failed to provide a humane relationship. Last email communication he responded was on 4/6, which he replied to listing agents, "Loan has been escalated waiting on response" My very last communication from Marco was text message dated 4/7 "once received update from underwriting I will" Since his last response, we all have been reaching out to him for an update, literally desperate for an answers and trying our ways to get some clear answer on the loan and get his upper managers to get involved so that we have clear answers on the loan process. After complete silence, on 4/16, he called and told us that the whole time we were desperately trying to reach him and requesting countless number of response from him, his reason for not responding was simply because he was on vacation which he never told us. Not only he never apologized, he was busy trying to blame on my buyer because she was shopping for the lender. Then he called the listing agent on 4/16 and told to him that *****"Shannon knew this loan was declined weeks ago and she is lying to you to buy some time" ***** He straight out lied to the listing agent. I asked listing agent to be on conference call as a witness. I don't know if Marco understand that when licensed loan officer is lying in business matter, it becomes very serious issue. We are in discussion to get Customer Care Recovery Group to get involved to investigate the details of the loan. At this time, I believe his apology is minimal he can do as a normal human being. If professionalism matters to him, if customer relationship matters to him, I hope he will take few minutes of his vacation time and act as a mature person, show his honesty, and apologize to myself and all persons involved and acknowledge that he lied to the listing agent because he may have needed someone to blame on the loan. We are adults and we understand that people make mistakes. Although I am disappointed at him, I still believe that he still have nice, honest side of him and that he will take responsibility for his actions as this is what adults do.

THESE ARE YOUR PEOPLE! As a first time buyer, I was shocked at how incredibly easy Roger and team…read moremade this process. I'm a millennial on the younger side, and was extremely impressed that they had their own app for handling paperwork (uploading documents, signing forms, etc.). So in my busy schedule, I was able to get pre-approved, with under writing for our home within 2 days. They are top of the line with communication, transparency, and efficiency. Without this group, I don't think I would have been able to even make a solid offer in ample time, let alone get this home that we wanted so much. If this process was as amazing for everybody, I think there would be a lot more homeowners in this country!

I never thought that I could **own** a house in SoCal because of the insane expensive housing…read moremarket here. And, I didn't have the strongest credit history. Not a lot of money to put down. Basically everything stacked against me. But. A personal friend and mentor recommended Manuel and I decided that it couldn't hurt to meet with him. I have a great job, and a little money to put down. Manny ran some numbers and immediately approved me. He recommended a realtor. I put my trust in him, and literally 40 days later, I closed escrow on my first house ever. The team at GEM Mortgage was friendly, knowledgeable, efficient, kind, patient, smart, and helped guide me through the entire process. They truly cared about me, my fears, my journey, and my results. I ***highly*** recommend. Whether you've bought and sold several properties or are thinking about trying for your first. Call Manny. Meet with Manny. Trust Manny. I promise, you won't go wrong.