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    ExacCare

    3.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    Fort Loudoun Primary Care Walk-In Clinic

    Fort Loudoun Primary Care Walk-In Clinic

    1.9(9 reviews)
    14.8 mi

    Love Matt awesome but phone help is a joke told me three times to call provider which is who I…read morecalled then called me a lair refuse to refill prescription Dr said I need

    you should be aware that they will not write you a doctors excuse for days you were sick prior to…read moreyour visit. Never in my life have I encountered this with a doctor's office. I do not go to the doctor as soon as I get sick. I usually wait at least a week because most of the time it's viral and the doctor won't do anything until it's been a week anyways. So that's what I did this time and I missed four days of work and they would not write me an excuse. They first claimed I ended up being sent to the er because I just needed fluids. I said that wasn't true and if they looked they'd be able to see that I had a strep test done and several prescriptions called in that was to treat hand foot and mouth and a secondary infection. I had lost 12 pounds in 12 days because I couldn't eat. I was very very sick so when I left to go to the ER, an excuse was not on my mind. Now that im better, I've tried calling back to get one and I was told I would've needed to discuss it with the doctor that day. I said if that was their policy they should make sure they ask every patient that comes in there if they need an excuse because I've never had to deal with this before . They said they put that responsibility back on the patient. I explained that a patient isn't going to be thinking about that when they are really that sick. The doctor looked back at my notes and said there was no way to verify I had hand foot and mouth. I was like no of course not there's no test for it but people still write excuses for it . She agreed to write it for two days prior to my visit. i was told it was all up to the provider and every provider is different. Then I get a call from an administrator saying their policy is to do the day of and days after and so they weren't going to write me an excuse at all now for the days I missed. So if you've been sick and have missed a few days of work or school, don't go to this office because they will not excuse you.

    ExacCare - walkinclinics - Updated May 2026

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