Each time I go into this store, I am thrilled with the customer service. The gentleman that helps…read moreme, Mederick, always steers me in the right direction because it is clear I do not know what I need. He remembers my name when I come inside and always helps me get the heavy supplies to my car. I greatly appreciate his assistance.

Cannot return "tinted" paint. Shopping elsewhere from now on. If you like places that will…read moreunderstand your situation, think twice about this place. Caveat emptor.

I absolutely love my new sectional! Nicole was the perfect saleslady for me! She was so helpful and…read moreknowledgeable and made our shopping experience so easy and seamless. This is our second Canales sectional and I will always shop here, and you should to! You can't beat their quality for the price!

courteous service from sales staff and delivery people. Super fast delivery. Excellent!read more

On my 2020 Tesla model 3, the installer did a fantastic job with a full paint correction and…read moreceramic coating. After abiding by the rules of no well water, and after 2 months the coating is holding up fantastic. They give a 6 year warranty and it's worth every penny. I highly recommend this place if you're in the market for a ceramic coating!

I called to check availability on some motorcycle gear, and John was busy but shot me a text right…read moreaway! I can't say I've ever gotten such great customer service that quickly. He was able to answer my question, direct me to what I needed and offered to set up an appointment for me to browse the rest of his shop. Great experience overall!

Liz and her employees are always friendly and the selection of items is great. I never go anywhere…read moreelse for my motorcycle apparel needs.

Paul, Liz, Autumn, and Ron are amazing people who run an amazing business. So friendly, so…read morehelpful, quality items and most importantly, they have treated, me, my wife and my daughter like family. I've purchased helmets, vests, shirts, glasses, boots, and more. They sew all of our patches and inspected my bike. They do mechanic work too, I haven't needed any work done but when I do, I'll be bringing my bikes here. We are lifetime customers here!

They're a very good business to go to very clean store and a manager is a very nice person and she…read moremake sure everything is perfect. Her name is Barbara thank you.

We came in to look for a Purple mattress and we had Dexter help us :) At first we were not going to…read moreget it because we wanted to get a Black Friday deal but as soon as we spoke to him and he explained everything we made a decision and PURCHASED! Dexter is funny, friendly, professional and informative absolutely grateful we came to this Mattress Firm over any other. He didn't push a sale on us and didn't make us feel pressured. His customer service is 5 star worthy and we can't wait to receive our new bed.

We had a misleading sales experience at Mattress Firm that future customers should be aware of…read more We purchased an open-box mattress after the sales associate, Noman, explicitly stated that the mattress came with a 120-day trial period. When we expressed hesitation and said we wanted to leave and think about the purchase, he reiterated the trial period and encouraged us to go ahead, telling us we needed to give the mattress time to break in before we consider refunding or exchanging. At no point during the sales process did he disclose that open-box items are treated as final sale with no returns or refunds. In fact, the open-box option was actively recommended. Only after attempting to exercise what we were told was a trial period did we learn that Mattress Firm considers the purchase non-refundable. This was not a misunderstanding or failure to read fine print. The trial period was affirmatively represented--multiple times--and used to overcome our hesitation, while the no-refund policy was not disclosed at the time of sale. That omission materially affected our decision to purchase. Had the final-sale condition been clearly stated, we would not have proceeded. If Mattress Firm's policy is that open-box mattresses are final sale, customers should be told this clearly and unambiguously before payment, especially when a "trial period" is discussed. Expecting customers to infer or independently discover such a critical term is unreasonable. This experience raises serious concerns about sales practices and training at this location. I strongly advise anyone shopping here to get all terms in writing and to be especially cautious with open-box items. Transparency matters. This transaction lacked it.

The associates at this location were very helpful in assisting me with several stationary items…read moreneeded for my home office project. I was even directed to a section where sale items were located which would have obviously reduced their potential profit margin. Everyone was cordial and had a welcoming demeanor. Customer service well done!

If you are simply looking to make copies and leave...ok. If you just want to get some supplies and…read moreleave ...ok. But if you have a printing job you need done, then go to Fedex Kinkos. I noticed that every time someone came in with a request to get something set up, the printing manager would come up with some outlandish excuse or pricing that made the person leave or cancel their request. In the 2 and half hours I spent up there, there were more people with funeral programs that got turned away, than should have been. My order turned into a disaster. I ended up getting it done at Kinkos who finished it and printed it in less than 30 minutes.

Nice auto parts store that's been in area for a long time. Workers always friendly and very…read moreknowledgeable. They tend to shoot straight with suggestions. And if your having trouble witj something, they are willing to help you out if they can. Always been satisfied when I leave.

I really like the assistance and customer service I get at this location. I will be very very, no…read morebrutally honest with you. The guys that work there are all tattooed, dirty tan, rock and roll, trailer park looking guys. They look like they'd be in a TOBY Keith music video. I mean they look intimidating, but they are the nicest most helpful guys I've encountered. I mean one guy has a vapor pipe in his mouth half the time, and the other one is griping about the music on the radio, but they are good at what they do. I call them before I get there to tell them what's wrong with my car and they give me potential diagnosis of what it could be. I appreciate, Kris, Jason, and I forget the rest of the guys names, but they are awesome. Keep up the great work. I hope this doesn't go to their head. Updated a year later: Customer service is still great. Got a new car and one of my lights came on. Went in to ask if they could tell me what it was. Turns out it was time for an oil change, which confused me because the dealership told me they put synthetic oil in and I wouldn't need an oil change for 6 months. So he checks it and says, go elsewhere because the dealership maybe ripping me off. He even told me which type of synthetic to get. Even when I went in just for tire pump caps, they were so polite, and helpful. I love this location.