I hate to say it, but this company has gone downhill. I had them do my chemicals for years. I was…read morepleased with the way my yard looked. Two years ago, I added mowing and bed maintenance. I wanted to do my own mowing, but could no longer take care of the beds. They told me they could only take care of my beds if I included mowing, as they would not do it separately. I reluctantly agreed. They never did anything to the beds unless I called. They mowed the grass too short way into Dec. 2023, and I lost a lot of St. Augustine in the freezes that year. Their rep said it was because of everything under the sun except their having scalped the yard well into cooler weather: he said I had too much shade, and I needed topsoil and I should aerate. So, I had the trees thinned and trimmed (per HIS recommendation); I let them aerate and add topsoil. The grass was just starting to recover last summer when they mowed it too short all the way into December again. I lost half of what was left of my grass. Now they are saying I still have too much shade, etc. The deal is, I have had the same shade level for almost 15 years. The yard looked pretty nice when I was able to care for it; now I have mostly bare dirt. When I told them I wanted to drop the mowing service but keep the chemical service, the rep told me they don't do separate packages like that anymore. Oh, and they don't consistently return calls, nor do messages get to the crew that actually does the work. Lately, I was calling at least once a week, sometimes more, to try to get them to quit scalping the yard every time they mowed what little grass I have, and give it a chance to recover. But the crew told me they had not been told. Oh, and it's a different crew every time. This is to say nothing of the broken sprinkler heads and flagstones. So, I am sure I have become the caller that they say, "Oh, no, it's her again." But they wouldn't hear from me if they were doing things right. At any rate, I fired them from the mowing, and they "fired" me from the chemicals. I guess we are even.

Bad customer service. Don't return calls. Don't guarantee their work . Couldn't get plants that…read morewere in the design. Planted late in the season after waiting for months for plants. Half of the plants died. Salesman was pleasant and design was great... just could not deliver what and when it was promised .

I contacted (called) this company on Monday (Aug 21) for an estimate for a residential sprinkler…read moresystem. THEY set a date to come to my home on Wednesday. On Wednesday they TEXT me to say they r not installing anymore irrigation systems this yr. I can call back in January if I like. Really? If this is SOP why make an appt and a day later you're not doing what you're in the business to do? if u like to waste ur time, call'em. This is NOT professional.

Hired this company to repair our sprinkler system. He worked 5 hrs. repairing field controllers in…read morefront yard, worked fine, $577. Came back the next week to repair 1 backyard field not working, replaced 1 field controller. Then said that another field was bad, then another, not true. Then said clock was bad, needed to be replaced, wrong, works fine. Said I was being unreasonable, packed up and left, fine.

Do not do business with this man. My husband hired him to fix a leaky sprinkler system. He ended…read moreup breaking additional piping when trying to fix the original leak. It took him 3 days to do what should have been a simple job due to his recklessness. It should have been a warning sign when he showed up 2 hours late on the first day. He had to make multiple trips to the store for parts due to his incompetence. A week after the repair the pipe is leaking again and he refuses to come back and fix it. Then after I started googling his name I found a very shady background.

From the owner: Reliable Handyman Services is here for all of your home needs. There's no project is too big or…read moretoo small for us to complete. We look forward to bringing you a world class customer service experience, from initial phone call through to finished project. Give us a call today for a free estimate

Please note that this review is only based on their customer service. We set up an appointment to…read moreget an estimate in lawn care and landscaping for our home. They forgot about us and missed the appointment. We set up a second-chance appointment (with no apology for missing the first appointment) and they didn't show up!! Twice y'all, with no call, notice, or apology. I wouldn't recommend them based solely on this.

From the owner: Landscape Design And Build, Free Estimates, Lawn, Flowers, Shrubs, Trees, And Tree Maintenance,…read moreSeasonal Color, Regularly Scheduled Lawn Mowing, Stonework, Fertilization, Flower Beds, Sod Installation, Landscape Lighting, Block Patio Installation, Hydro-Mulch, Various Types Of Edging Such As Concrete Edging, Grass And Yard Borders

DO NOT USE THIS COMPANY! My company has a contract with them and they rarely meet the terms of…read morethe contract. We pay them to mow every two weeks and it has been three weeks since they last mowed. Month before last, they only mowed once. When they do mow, it is a rush job. They ding up our vehicles throwing rocks from their equipment. They dig up the grass when they turn on the zero turn mowers and they leave grass in the parking lot.

05/19/2023 I called this company about two weeks ago. Told them what I needed, and waited for a…read morecall back. A couple of days later, I filled out a form on their website, once again telling them of the services I needed. Two weeks later, I still have not received a call back. I've tried to call them numerous times, only to be told that the voice mail boxes were full and to try again later. Obviously, they feel that they have enough business and don't want any more customers. I don't see how any business can be that secure in their customer base.

DO NOT USE THIS SERVICE!!!! They will quote a price for work they claim they will do, then not…read moreshow up, then when they do, they will only do half the work they promised. The owner will talk to you VERY inappropriately...I think all the pictures on website are fake..

Unprofessional and amateur work from start to finish to start with they trenched for the sprinkler…read moresystem talked to Wes to make sure they tamped the ground so it wouldn't sink they didn't so now I have ruts thoughout the yard asked about it they told me how to fix it myself. Next they rototilled but didn't rake it or level it before they laid the sod lawn is really uneven and rough hard to walk on without breaking an ankle. I have a text from Wes saying the people that he had do my yard did bad work and no longer work fo him but didn't offer to fix any of their bad work.The sod was in such poor condition when they laid it was falling apart and very thin weeds immediately started growing threw the sod the sprinklers don't reach all the grass also some of the heads are set so deep they don't clear the grass if it's long their answer to that is for me to trim area they came back out once to look said it was fine asked them again to look said they would in a couple of days it's been about 10 days now they don't respond to anything now. This has been a total waste of money I would not recommend Ashley's Landscaping.