Knowledgeable staff with amazing customer service. If you're in New Paltz and need work on an…read moreinstrument, I highly recommend Imperial. I've gone to them for numerous guitar fix ups, and, although I've never bought one of their instruments, they have an amazing selection of guitars in various price ranges. The staff is very eager to talk and help out with any questions you may have. The people here are nice and really go the extra mile to create a professional yet intimate atmosphere. 5/5

Imperial guitar and SoundWorks is one of the finest of the independent music stores…read more I purchased many instruments from Bill Imperial and found him to be one of the most knowledgeable and friendly us men in the music industry. He always stands behind his products and everyone of the instruments I purchased from him was wonderful I even brought back instruments from him and purchase new ones, there was never a question just a smile and a call me if you have any problems. I would give them six stars if it was possible. Bruce Delaney

Welcoming and comfortable vibe ! No pressure but Jacob and David are available and very helpful …read more All The Best Charlie

Great selection if you're looking to buy. I've had instruments sold by them in the past with good…read moreresults.Last week I brought in a mandolin to sell and was told I had to pay $50 for them to put on new strings even though it was strung with new expensive strings. I'm sure they will have a good reply for this.Maybe they aren't interested in consignment anymore. From now on I'll only be going to Lark Street Music and Alto Music.

Our son was interested in learning to play the guitar. Mark was wonderful. He explained the nuances…read moreof each guitar and suggested that he begin with a very good 'economical' choice, in case, the urge waned. Several years later, and several additional guitars, he still enjoys playing that initial instrument. Thanks, Mark!

I gave Mark my vintage gold sparkle Gretsch snare drum to sell, in excellent condition. I used to…read moreplay it in the Red Hook High School Band in the 1950s. Mark promised he would tell me when he sold the drum, and i gave him my land line phone number, my cell phone number, my email address, and my home address in Barrytown. I checked frequently at first, then not so frequently. Almost three years later Mark told me the drum had been sold for $300 to a Bard College professor, but Mark said he didn't tell me because he couldn't reach me (I have a working recorder on my phone). Mark couldn't locate the sales receipt, and couldn't tell me the Bard College professor's name. Mark said he has thousands and thousands of receipts, and to locate just one would be almost impossible. I told Mark I would feel better showed me the sales receipt before he paid me, and to please keep looking. He is still looking. Our agreement was that Mark would get 20% commission of the best sales price he could get, I would get 80%.

Richmond Johnston is one of the most amazing bagpipers I've ever heard. Not only is he a private…read moreteacher and part of Bagad NY...he's a piping instructor for Balmoral School of Piping and Drumming. I highly recommend him for any occasion in need of an expert piper!

Great place! Whether you're a beginner or pro, stop on in and check out this shop. Friendly and…read moreknowledgeable help with a wide selection of drums, cymbals, stands, etc. A surprising amount of choice inventory! Cool location in the village. Lessons are available too.

I come here for all my drumming needs! It's a small shop but they literally have everything you…read moreneed. Fair prices and the owner is awesome. Knowledgeable and down to earth. Wide selection of new and used drums/cymbals/headwear

Just to balance out some of these negatives. I've brought several horns here for servicing and…read morerepairs. Always had good, polite customer service and good quality work done at a fair price.

I have rented multiple instruments for school band for many years. They have always been friendly,…read morecourteous, organized and knowledgeable and their rental prices were very reasonable.

Vincent is a brilliant problem solver with respect to audio equipment. He takes the time to…read moreunderstand the end-users needs and budget - then recommends a solution which works, and fits the budget. He has helped me with both webinar broadcast microphones and Shure equipment for our live productions. Worth a call if you have professional audio needs.

A great record store. Old school- vinyl, cds, books and…read moreDavid is personable and cool and knows his music. Highly recommended.

Rocket is a great shop. Records are priced fairly, they pay fair prices for used records. My whole…read morecurrent collage art project is fueled by their 4 for a dollar bins out front. Aces.