They use snail mail to process rental renewals and then penalize you when your renewal agreement…read moregets lost in the mail. I have been charged in the past three months more than what my annual rental fee for the year should be. So disappointing.

Avoid this company at all costs. I signed up for lessons with one of their instructors. They took…read morethe payment then called back a week later and said that instructor left before I even purchased the lessons. I asked for a refund. They said i would see a refund within a few days. After a week without seeing it I disputed the charge with my card. Music and arts then sent me a bill for the amount disputed. When I called the main headquarters they were rude and useless saying they can't help i have to talk to the store. I called and talk to the store manager. He said he did not understand the bill. I said I was leaving to go out of town to please figure it out. He said he would and email me. I not only never received an email but I had a letter from collections when I got home just 2 weeks later. They bait you in advertising sevices they can't provide then try to use collections to bully you for money they didn't earn.

Kind, knowledgeable people who really know guitars. Total guitar heads. They helped me find the…read moreright electric guitar, then their luthier tinkered with my difficult-to-play acoustic guitar--turning it into an easy-to-play beastie. Now they're fixing an ancient-but-beautiful classical guitar for me. Laid-back, gentle people who love what they do.

From the owner: Offering a wide range of lessons, rock ensemble, instrument sales, repair, expert advice and…read moreappraisals.

Have you ever met someone and instantly knew they were about to become a huge part of your family?…read more Tom Bonvegna responded to an online inquiry I had about a Baby Grand piano that I wanted to surprise my husband with while he was deployed. My husband had played for years and since this was our first home purchase, I really wanted to make that happen. Tom, a Vietnam Vet and hero, reached out to me, heard my story and desire, and made it his goal to help us get a beautiful piano delivered. Our budget was ridiculously tight, and Tom made it happen. I researched everywhere, from estate sales, other online marketplace forums, about 15 different piano stores (some local, some not). After all of the research I had done (not knowing much about pianos beforehand), I learned that unless you REALLY know your stuff, you needed to go through a reputable company. If a piano wasn't tuned for the duration of its life, it could look pretty, but it wouldn't be very functional. I almost made a deal with another company that I would have regretted... and then Tom called and from that moment, I had an absolute peace about working with him. He was not a "salesman," but a true gentleman. Tom went the extra mile by a lot!!! There was one piano we thought would work, and it was even bigger than my original plan. After Tom looked at the pictures of my home (and staircase), we decided to wait for another piano to become available. There was a little bit of time that went by where I didn't think we were going to find it, and then... the call came. Tom found the most beautiful Yamaha, ebony, baby grand that plays incredibly! My husband was completely surprised and has loved at (1) having a baby grand piano delivered in his home without him there, (2) that I stayed within my designated "muahahaha" budget, and (3) that we found such an incredible person to work with. The piano delivery service was also excellent! Such care, such professionalism, and physical strength too. It's been four and one-half months and my home has been filled with music ever since. Thank you Jason's Music Center for being such a wonderful company to work with...and thank you to Tom for really making this happen.

Steve was a total pleasure to work with in the purchase of our new Kawai grand piano! We had been…read moresearching since the summer exploring both the used and new market for a Kawai trying to marry our budget with our needs and desires. Once we decided on a piano, Steve was able to make the magic happen so we could bring it home! This included trading in our baby grand. As our piano wasn't in stock, Steve went out of his way to locate one for us. There was a wait for the next shipment and the process of customs, but it was so worth it! It has a beautiful, rich, mellow sound! We are looking forward to the decades that this piano will be used! Today alone, it's been used almost nonstop since it's arrival! Also, the piano movers were so professional and really took care of each piano during take down and set up. Thank you again Steve!