If I could put zero I would. been one or two employees that were office staff seems constantly…read moreconfused and turning over and prices seem to on who you're talking to. in addition, I've had appointments changed over text message and never got the courtesy of a phone call.

I reluctantly write this review, but I have been pushed too far and feel I have no choice but to…read morelet others know about my experience. I have used LH for a various number of services and have spent thousands of dollars with them. The last appointment I went in for was Brazilian laser hair removal. I had previously gone to them for laser hair removal from the waist down without any issue - unfortunately, they let my previous technician go, and I was scheduled with a new APN named Madison who had less than 1-year of experience. I like to think I have a high pain tolerance, but this treatment was so unbearable I was flinching so hard my back was coming up off the table, and I was in an extreme amount of pain that the APN ignored. The APN also increased the power of the laser even though I had not been coming in frequently enough to warrant an increase. By the next day I had multiple open burn wounds in an EXTREMELY private area, to the point where I could not wear anything but sweatpants. I called the next day to see what I should do, and the manager Bri told me I needed to email in photos to her of my labia (WHAT?!) and when I told her I didn't feel comfortable emailing photos, she made innuendos of me lying and needing to prove to them if I was going to say their spa burned me. I eventually got on the phone with Megan an APN, and told her I would drive right there to show her, she said it was unnecessary and to wait until a few days later. She then helped me to get burn cream (Biafine). They then wanted me to come in a 3rd time to show the APN who performed the treatment, Madison, photos to prove the burns - she simply looked at the photos of my labia and said "Yes, that is indeed a burn" and her focus was making attempts at finding out if I would be using them for further treatments instead of caring about what I was going through. She never said I needed to physically show the burn instead of photos. At this point, I have had to take off from work, put the Biafine cream on every hour for over a week, taken time out of my day to drive there and visit 3 times, and still nobody offered any sort of refund/partial refund. I proceeded to call them again to relay how unfair I believe I have been treated to give them a chance to make it right and preserve the relationship, and the manager Brianna told me the owner of the spa would only offer to give me another complimentary Brazilian laser hair removal treatment. How does that seem fair?! To put me through another treatment with an APN that had already been responsible for giving me multiple 2nd degree burns and an ineffective laser treatment. As the customer whose body was damaged, I should be the one to choose what I would be comfortable to use a credit from them on. Beyond that, I have NEVER spoken to someone as rude and unempathetic as the manager Brianna. The fact that they keep someone on staff at a medical spa that speaks to their customers with such attitude is a decision I cannot understand. Regarding my healing, I am hoping there is no loss in color pigmentation or scarring, and I am praying I heal properly from this awful experience. If at any point someone simply apologized and refunded me, I would have been understanding and tried to work with them so I could continue to use them for less invasive treatments or use a more experienced APN, however this whole experience has been extremely scary and majorly insulting. I have done EVERYTHING they asked of me and still, they refuse to care. I will no longer be able to go to them for any services, as I can't knowingly continue to visit a spa that would confidently stand by a treatment and APN that left their customer paying for 2nd degree burns. We should be able to trust the estheticians and nurses to take care of us and our bodies, to trust them to tell the truth about what has happened, and now I unfortunately know we can NOT trust LH Spa to take care of us the way a high-end medical spa should. PLEASE beware, and only use experienced technicians and a spa that cares about the pain and trauma they could potentially cause their customers.

Ok for starters I have only been here for skin care. A little back ground on my history with…read morefacials, if your not interested skip down. I had my first facial at a hotel spa and although the experience through the actual facial was pleasant, my skin was burning and red for 3 days after this facial. And that was probably about 8 years ago and had swore I would never have another facial. All of that changed... My experience. I had a facial by Jessica who took the time to listen to my previous horror story and then took the time to ask about my skin type my problem areas and then took the time to figure out a plan. I can't go in detail about what she used and did ,cause I don't exactly known, but I left with my skin soft and hydrated. I was still skeptical thinking I'll wake up in the morning with horribly red skin and an allergic reaction.... never happened! This is the only place I trust with my sensitive skin! This salon/ med spa does what it says. It will make you louminous!

Great cut and color by Jodi. She really listened to what I wanted. Nice environment too.read more

Ariel was the woman who worked with me. She was great very lovely and nice. She took into…read moreconsideration all of my concerns and questions. She was patient and made me feel so unbelievably comfortable b

This was the worst place that I have ever used for a facial…read more I would not go if they paid me. Could be the person who did my facial that I don't know. I have had many facials in my life but this was not good.

This is the best med spa in NJ!! I went in for a facial to recover my skin after holidays and…read morebefore NYE and walked out with the most incredible glowing skin. Cathy was my aesthetician and it was by far the best facial I have ever had. It was literally customized to my skin through their high tech analysis. The location was convenient with plenty parking, the staff was lovely, the doctor who owns the practice, Dr Carol Eisenstat was there making sure things went well and my skin concerns addressed. I can't recommend this spa enough!

G lab is top tier & everyone is so kind & welcoming. Dr Carrozza & Amy performed Agnes RF & have…read morethe touch of angels! Highly recommend & the only place I'll use. Military friendly as well!

I initially had a nice experience at G Lab Aesthetics. The place is beautiful, super clean and…read moreoffered me water while I waited for my laser (lip) treatment. I wouldn't say the staff is exceptionally friendly, a little bit of uppity (snooty). I returned 6 weeks later as suggested for my 2nd laser (lip) treatment. The first of 8 laser pulses was very painful, only to learn that wearing lip liner, lipstick or lip gloss can have a negative effect on the pulse. Needless to say he pain continued for the next 1-2 days and by the end of the 2nd day there were burns on my upper lip. When I returned on Day 3, they saw how badly my lip was burned, refunded me the $200 and I received communication from the owner/aesthetician apologizing, asking me to come back to get something for the burn and a complimentary treatment. Lauren mentioned that it was caused by the lip cosmetics I was wearing. So why is it not protocol that all lipwear be removed prior to laser treatment. I will not be returning to G Lab.

Alexis is amazing! She is great at what she does and has been so easy and pleasant to work with…read more The office is clean and the front desk woman (I can't remember her name) is so friendly and helpful. I highly recommend!

I started electrolysis in June with Alexis after my other technician closed during Covid. It has…read morebeen nothing short of the best experience I have had in permanently removing my facial hair. The office is courteous and incredibly clean. Alexis is amazing how she is meticulous and passionate about her work. Nothing works better than electrolysis for hair removal and Morristown Electrolysis and Skincare is the place to go.

I can't say enough good things about Dr. Jenn and her entire team. It's a great experience as soon…read moreas you walk through the door. The space is so inviting and calm and all the girls at the front desk have been nothing but pleasant every time I visit. They made me total comfortable, especially when your taking your before pictures (WOOF god help us when we look back on these) but I am so glad I have these to look back. I really puts into perspective what Dr. Jenn and her team can do for you and what you are making a commitment towards. I have been doing injections for a few years now, but Dr. Jenn took me to another level. She is straight forward as to what you need and what you don't and will address any other concerns you might have. She will lay it all out on the table, what the cost is going to be, but fortunately there is payment plans if needed, don't let this deter you. It's a process sometimes, I never felt rushed or pressured into doing anything I didn't want to. Sometimes you need to go back several times depending on your procedures but it's always a pleasure when I get to visit the girls. Dr. Jenn is an Artist! I have had my lips revised, Botox (face, & neck), Face filler (chin, cheeks, jawline). And let me tell you, I am obsessed. She has brought me back to life. I was so happy with what I saw, I cried when we were done. I feel like myself again, not overfilled, not fake, just like I fit in my skin and how I feel on the inside is now showing on the outside. She has brought my confidence back and I am truly grateful. Sometimes we need a little help and Dr. Jenn and her team can give that to you. I am so thankful I came across Jenn and her team.

Face Aesthetic Artistry is truly exceptional. The facility is inviting, and the staff creates a…read morewarm, welcoming atmosphere from the moment you walk in. Christinna is an absolute expert in her field--her skill, precision, and bedside manner are unmatched. Having previously received injectables and Morpheus/Virtue treatments from top plastic surgeons in NYC, I thought I was already getting the best care available. I was wrong. Christinna not only delivers superior results, but the overall experience is far more personalized and effective. The serum mask following the Virtue treatment was an unexpected and luxurious touch--it really elevated the entire experience. Simply put, you won't find better care or service anywhere else.

I had a lash lift and tint with Rafaela. She was super friendly and knowledgeable…read more I couldn't be happier with the results. I haven't worn mascara since I got it done 3 weeks ago. I will most definitely be back! For any one considering a lift and tint.. do it!!

I had the microchannelling procedure done here. It's very pricey at a whopping $300 + $50 for (2)…read morespecialized facial masks that you would apply the next day and day after that. I have a high pain tolerance so it didn't hurt or bother. However for those who shy from pain, don't do it! The aftermath is that my face was peeling and skin flaking. 3 weeks later, fine smile lines and neck lines are visibly improved. I heard that elsewhere, some faces get burnt. So I'll continue using this place because they know what they're doing.