I haven't provided many reviews on social media but this is easily one of the best. And I have not even done business with them yet! It takes a bit of background story for context however, so if you are in a hurry you might as well move on....
After 8 years, we finally decided to do a kitchen remodel plus several other updates to our home which made this an above average size project. When we started the process we really were not sure of what to expect. Although we certainly had not planned to, we ultimately met with 9 contractors and an architect. After our first meeting, each of them expressed enthusiastic interest in the project. But of the 10, four contractors nor the architect even bothered to follow up; no call, email, text or anything. One contractor even demanded a check as a down payment at the end of our first meeting saying he was "not going to drive down here again without a payment!"...What!?
Anyway, of the remaining 4 contractors two of them sent very good "roving sales people" who did a good job and provided quotes in a timely fashion. From experience, I knew we would never see these charming salespeople again after signing. And in the end, the quotes were high.....ok, sellers market I guess.
One of the last two contractors did a decent job of following up but in the end, we had received a pretty thorough perspective on the selling and CRM process of the industry. It's a sellers market and General Contracting has a very unsophisticated selling process. Really, way behind....
THEN, in our very last meeting, there was Asaph, the owner of Evolve, who we knew nothing about. As a lifetime marketer myself, Asaph singlehandedly restored my faith in the power of professionalism. Beginning with the handshake at the door, his approach to the entire engagement was stellar. Asaph insisted on sitting down, talking, understanding who we are, and then he actually presented who he is, who Evolve is, utilizing the simplicity of digital to highlight testimonials and present RELEVANT past work that had been prepared to show to us. He laid out his entire process, from our first handshake to project completion; Very systematic, very logical. Asaph provided so many more valuable insights and compelling points that we were blown away. In our next meeting he measured the job and asked for 30 minutes alone time. At our dining room table he drafted a detailed, guaranteed proposal. The price quote was better than fair, and BTW, Evolve's reviews are excellent.
The follow-up by Asaph was consistent with his presentation; daily, friendly, patient, empathetic and encouraging. He was prompt to every meeting, never late. And he is the OWNER! We had follow-up meetings with Asaph and in every instance he had just been visiting customers at a job site and he was going to visit another job site or customer after the meeting.
Our own personal circumstances have led to a delay in the remodel, however, I am certain that the construction and detailed finishing that Evolve ultimately delivers will no doubt be of the highest, most professional quality possile; "How you do small things, is how you do everything."
Finally, for Asaph, the best compliment one can give came as an unplanned stream-of-mind casual statement from my wife; "his mother brought him up right," which goes beyond professionalism, to character and integrity. That's priceless. read more