I absolutely love CLTP! The staff is amazing and so helpful. I'm sad I'll be "graduating" soon!…read moreTruly a great team of PT's and just overall such nice people!

I was referred to the Crystal Lake Physical Therapy from my good friend, who has been going there…read morefor a serious back issue. After seeing what it has done for her and the success she has experienced, I decided to give it a try. The staff is very friendly and willing to address all areas of concern that I had. Already, I am feeling muscles that I haven't used for awhile due to chronic knee pain. I have only been going a short time, but already feeling stronger. They have 3 PT therapists now and I would recommend any of them to assist you in healing or strengthening your areas of concern to help you to meet your physical therapy goals.

We had a wonderful experience here. We brought our daughter to Greg and he was able to clearly…read moreexplain to me what was going on with her spine (which was appreciated since I am not a physiologically educated person). After his thorough explanation he taught me what to look for and why. He also explained everything patiently to my daughter which I think encouraged and empowered her too. He completed exercises at the office and provides exercises to complete at home too. Together as a team my daughter greatly improved! We are so thankful to Greg and his team. If you are looking for high quality, friendly, knowledgeable care look no further than Greg!

My teenaged daughter had her ACL pre-surgery & post-surgery PT with Greg. All aspects of her care…read morewere outstanding. I can not recommend Given Sports PT enough.

I saw Dr Lami on May 23rd and it was a disappointment. He spend ALL OF 5 minutes and i told that…read morethere was nothing that can be done. He refered me to a Pain Management Doctor. He told me that if I ever get neuropathy, then I can go back to him, problem is, I never said that I had neuropathy. There is nothing on his website that he specializes in neuropathic pain. This is the line directly from his website "Dr. Lami specializes in both surgical and non-surgical spinal care of both pediatric and adult patients". It hard to find someone that has any compassion after the pandemic.

I have nothing bad to say about Dr Carl Graf. I was seen in the er for severe lower back and leg…read morepain. After seeing a PAIN MANAGEMENT "specialist who did nothing I was sent to Dr Graf . From the first time I walked in to joe I've had nothing but good to say . He ordered an mri I did that and went back and he immediately saw a severely herniated disc that needed surgery I was in surgery within the week and now 2 weeks out the pain is gone . Thank you dr Graf.

Simply the best! The care and consideration that I received from Olivia, Tiffany, and Cheri was…read morephenomenal. They are caring and professional in the treatments tailored to each individual client. Thanks so much for going the extra mile for me!

Love, love, love the ladies at Novacare!! Olivia and Tiffani are the absolute best! Very…read moreknowledgeable and kind! And Cheri (at the front desk) is great too! They fixed up my shoulder after an injury, and now I'm back again after my foot surgery. I fully trust them!

My son was hospitalized for 4 months. We left a R.I.C. in Chicago and was referred to Milestones…read more The therapists are ok. They are doing a good job with my son. The 2 ladies at the front desk are completely rude and I would give more stars if they got new front desk employees. They called the police on my husband while we were sitting in the waiting room. They claimed he was intoxicated which of course he wasn't. It was embarrassing and was completely ridiculous. We've been going there for about 2 months and have been harrassed every time by these 2 employees. I've never been treated so badly before in my life.

Our 8 year old son had been going here for over a year with great success. His speech therapist…read moreLaura was fantastic, was able to get our son to work, and make significant progress over the last year. Office staff and owner are very nice and professional. Overall in 2014 we had a great experience here. Unfortunately, this place was taken over by Centegra at the beginning of 2015. We had been going there weekly and in the 3rd week in January 2015, I asked for an invoice. I was told by office staff they no longer handled billing, that Centegra now does it and they are behind on their invoicing. So we continued services until first week of April when I finally received an invoice for January. In 2014, we were being billed $150 per hour, all of a sudden we were now being billed $313 per hour. YES, MORE THAN TWICE WHAT WE HAD BEEN PAYING for the last year. No one ever notified us of the increase in per visit cost, at any point in 2015. I have gone around and around with Centegra billing only to have them tell me "we can offer you financial assistance if you qualify". I feel we were given the "bait and switch" here by Centegra, and they waited three months to tell us of the more than doubling of the per visit cost. I have told Centegra I will be happy to pay what we had been previously paying since we were NEVER notified of the HUGE increase ($313 per hour for speech therapy???). They are basically saying, too bad you didn't get notified, but you are SOL. This is a great place with good people about to be ruined by Centegra's blatant inflated billing to insurance companies. I know for a fact I am not the only one outraged over this blatant overbilling of clients.

I had seven sessions with Lauren, 3 in the pool and 4 on land. They…read moreweren't always easy, but i understood why I was doing them. Lauren was great, she listened, asked questions and overall was excellent. I would recommend Smith and Lauren to anyone. We also had a little fun in between. Thanks Lauren!!

I have been in therapy off and on for over 30 years. I have had therapy thru Rush and NorthWestern…read more I choose Smith Therapy for the Aqua therapy and was somewhat satisfied with the therapy I was given. though I did feel it was a slower pace. I do have chronic problems and therefore I would do the recommended exercises at home, but I still wasn't improving enough for them to continue the aqua therapy and wanted to do floor therapy instead. Problem with this was there are bettwer equiped facilities than theirs. They wanted a credit/debit card to charge if I missed therapy and while it was not my intent to ever cancel it was bound to happen due to my various illnesses as well as, my not being able to move due to hip that needs surgery. I am not entirely surprised that they charged me for the missed session, what was surprising they just took $185 out of my bank account without any notice. Had they told me they were charging me I might have been able to make satisfactory arrangments with them, but I was not given that oppurtunity. I am on a fixed income. I pay my bills and on time, thus my decent credit rating. Taking the money without advising me that they were doing it was unnecessary and given my time working with them a betrayal of trust, and no trust in physical therapy, no progress. I do not recommend Smith Physical Therapy. I was disappointed with the progress I did not make with them and while I may bear some responsibility and also falls to therapists to find ways to help me progress. Finally there are much better therapy centers for floor work. Smith is illequipped. You will be better off at Rush in Lkae in the Hills, or Northwestern in Huntley. UPDATED RESPONSE 11.17 I received a call from Smith at 8 a.m. to discuss my complaint. It was explained to me that I had initialed a section of the paperwork allowing for the use of the debit card for balance without warning or statement. This was not pointed out to me, I do not remember seeing it, but then again I wouldn't see it as I am legally blind. I did discuss the possibility of this with my caretaker and while she was with me it was not pointed out and certainly not discussed with staff. The person I talked to this a.m. said the billing was for my portion of the Medicare 20% balance and NOT FROM MISSED SESSIONS. If I missed a session it was because of my uncontrollable bowls due to chronic colitus...I should have come anyway? You don't get much notice from this disease and I think the warm water in the pool would have made it worse..don't you think. In the meantime which is it sissed sessions (Denise's claim) or the 20% Medicare portion (as discussed this a.m.) Again the staff membr from this morning did say she had the authroity to refund the amount Smith deducted and bill me to plan my payment. I doubted if she had that authority, she claimed she did. After reading Denise's comment it does not appear she had the authority despite committing to the refund, like I said, until I could make better payment arrangements. Meanwhile since, you can not agree what you have taken money from my account for I suggest you let me know before you decide on billing me. Finally I will not request forwarding of my progress reports to Rush or NW Huntley. Lauren already suggested your agency was more ethicqal than these fine institutions. Rush No. 1 in the country for orthopedic care. The biggest pull for your spot is the pool and when your therapist decided I did not make the necessary progress to continue in the pool, I choose to fire you. In turn YOU JUST TOOK MONEY FROM MY ACCOUNT WITHOUT WARNING. Oh, and I assume who I talked to this a.m. does not have the authority to rectify my issue. BE CAREFUL FOLKS ESPECIALLY IF YOU HAVE VISION ISSUES, DO NOT EXPECT AN EXPLANATION OF WHAT YOU SIGN.

I had a meniscus tear in my right knee, doctor shaved it off and I got lucky enough to be with…read moreBrice! Brice pushed me better than any physical therapist I've had yet. Super friendly and caring but when it's time to work we get to work. I would highly recommend him to anyone! Athletico is a great place as well, everyone is super friendly and caring!

Ashley, my PT, was extremely knowledgeable and friendly. Her support staff were excellent as well.read more

I had an awful experience at in motion physical therapy. She was very rude to me. One day they had…read moreon Rush Limbaugh on the radio. Another day we were talking politics & she didn t like my point of view. She got angry & yelled at me while bending me knee. I asked her to let go of my leg & it took a few uncomfortable seconds before she let go. The whole time staring at me giving me a mean look. I felt very uncomfortable. The clinic is very small & I wasn't given the proper attention due to overbooking.

In Motion has been a life changer for me. The doctors had tried medications and injections, with…read moreplenty of side effects but no real success. But the treatment I've gotten at In Motion has brought dramatic relief from the pain. The staff there are warm, professional, and I'm grateful for all they've done to improve my life.

Great physical therapists! Cristal and Omar are amazing! I highly recommend this location.read more

I had a partial knee replacement in December 2020 and chose…read more Athletico in Crystal Lake. It's a great location and the layout of the office is bright and open. From the moment you walk in you are greeted by Mary, Lyndsay, or Kyle with professionalism and kindness. Nelle Youel was my PT and she was fantastic! She knew when to push me and when to ease up. She gave me a tailored Home Exercise Plan to help me continue to therapy at home. By the time I had my follow up appointment with my surgeon she had me at 130° range of motion! My doctor was absolutely stunned and said that I had the best range of motion he had ever seen 6 weeks post surgery! Thanks to Nelle, I've "made friends" with this new knee of mine and I have my mobility back!! I highly recommend Nelle Youel and this office!!