Monica is GREAT!! I would highly recommend her to anyone who wants a radiant face. First, I would like to say that she is very honest. Because I have large pores, I have had a lot of facials, but she was the only esthetician that told me large pores cannot be shrunk. She told me as an esthetician, she can help me diminish the appearance of them, and indeed, she did. She also gave me some dietary advice to keep my face looking radiant-love her holistic knowledge/approach to skincare. She knows skin and communicates them very well. Second, I liked that her touch was gentle. I thought extraction was an aggressive technique, but after seeing Monica, I realized the good estheticians can do extractions without hurting you. Third, she made me feel very comfortable. I've been experiencing some embarrassing acne issues on my back, and she was more than happy to examine them and give me advice as to how I should care for it. Fourth, I really like that she does not push you to try her products, tho I really enjoy her line. I highly recommend getting them. I can go on and on, but you get my point. You can be sure I will be returning for more facials and getting my back treated. Thanks Monica!! You ROCK!! read more