I contacted Coleman's since I'm having issues with a recently installed, brand new water heater…read morepurchased from and installed by another company. Truthfully, I feel taken advantage of by that company, like they just wanted to make a sale, neglecting to properly inspect and diagnose my prior unit. The issues I was having previously have returned. I'm very frustrated and don't want to deal with them again. I should have known better when the responding tech took less than 5 minutes to mutter, "This heater is bad. This is not a good brand," despite my previous heater being only 4 years old. I contacted Coleman's A/C Heating & Appliance Repair seeking a professional who would listen carefully to the issues I'm describing and offer sound advice/solutions on how to proceed. I expected to hear back from Coleman's within a day or two. But my inquiry was responded to quickly. The technician was friendly, listened, and we discussed what could be done to get my hot water going again. It was suggested I contact the company that performed the install since I'm still under warranty. But it was such a negative experience with an inattentive, apathetic tech that I'd rather cut my losses and allow Coleman's to care for my unit. I will follow Coleman's advice. But at the first sign of indifference or rudeness by that other company, I'll call Coleman's out to fix my heater.

The Colemans installed a new heat pump for us this month. I chose them due to the excellent…read moreservice I had received in the past. They were very professional and the communication was excellent. The unit was installed quickly and works wonderfully well. Their estimate was below other businesses in the area and I felt that they, being a family owned business, were more invested in providing exemplary service. Which proved correct. They supplied some extras and explained operation and maintenance as well as the warranty. I highly recommend this business for anyone seeking trustworthy, reasonable, and professional service.

2 companies come out tried to charge way more money to repair my AC Jonathan Davis came out found…read morethe problem resolved happy days happy days great job airsouth everyone I talked to was very polite

Honestly, I can't believe I am having to deal with this situation. I have never received such poor…read moreservice and indifference from a company in my life. I purchased a new unit less than 2 weeks ago. The salesman, Joseph, made many promises, none of which have been kept and now my unit does not work at all. It is likely a small issue with the install, electrical, etc... Doesn't matter. This is a $20k unit, and yes I overpaid. I knew it was too much, but I assumed paying a premium would get me premium service - the opposite has happened. I'm on the 2nd day of no A/C and it's 82 degrees today. They have failed to show up THREE times as of right now. I have taken off work and canceled plans to be here, and apparently, they were not even going to tell me they were not coming. I had to call when the appointment window had passed to find out. They claim to have a 1 year "test drive" period in which they take everything out and refund you, but I have no confidence in anything they say. We are about to find out if that's the truth or not. This situation is pathetic and sorry. To charge so much and to have a grown man stand in my living room, look me in the eye and lie to my face about what I should expect is abhorrent and shameful. Please, call someone else. Anyone else. I don't see how it can get much worse than AirSouth.

He did a great job checking out my unit and putting on the new dip bag! Nice to have someone who…read moreknows what they are doing!

Isiac Followed up on a toilet in our home that he had done…read moresome work on recently. He did a great job, we were hearing a noise.A little adjusting and the sound was gone We are really pleased with the employees that have come to our home and fixed issues. Thank you We will continue to be customers and will refer to friends and family

Done Right Heating and AC are incredible. Great work and honest advice. That's hard to find these…read moredays.

My tech was super friendly and coordinated with my tenant to get to my property promptly to inspect…read morethe AC leak. He was a very nice person. He appeared to do a cursory review, was on his phone laughing and chatting the while he was there (per my tenant) however his inspection did not find the source of the leak. I was told "the area is dry, nothing leaking here, and the drain pan is dry." The leak slowly continued as my tenant's AC was being used, which caused further damage to my ceiling. (see pic) The service call was not cheap, nor was the problem resolved. A subsequent company found the issue to be a blocked condensation line and they unclogged it. I really wanted a better outcome, but unfortunately, it's now costing me even more as the damage is worse.

So thankful for BAC Mechanical Services. Finding the storm damaged weather head & meter removed by…read moreSWEPA was truly disappointing a week before Turkey Day. Very pleased with the professional service provided by BAC. So impressed by the honest, hard-working Electricians who rescued our Thanksgiving in 2024. Excellent customer service, gentlemen.!!

I requested plumbing service. And I was very happy with the response time & the work. Even gave me…read moresome things I would need to do to keep my septic system flowing. Very professional & the quote I was given I was very pleased.

Timmy came out to quote me on a new system per a request I sent to them. He was a nice guy that did…read morean evaluation of my current system as well. Every other A/C company I have spoken with immediately says (before they even inspect the system) that I defiantly need a new system when they hear my old one is 20 years old. I'm not in total disagreement with that statement, but Timmy inspected all the pieces of the system and decided that the leak I had was very small. A new charge of R22 (at 1/2 the price of other A/C companies) and my units are running like they are new, cooling the house very nicely. It is a rare occurrence when someone isn't trying to sell you a 10,000 dollar system and is just as happy to offer a way to extend the usefulness of your current system. When it does come time to replace my system, I will be getting a quote from this company as part of the bidding process.

A serviceman was sent out to inspect my system when the AC unit would not blow cold air. He said my…read morefreon was low. Gave me more freon and was on his way. My system worked fine for a few months. When talking with other AC repair experts, this is a total hack job. AC units are a closed system. Therefore, if freon is low, there is a LEAK. Good companies will find the leak and address that issue. Bad companies fill you up with more freon.