Cannot say enough good things about this company! I called Climate Masters to come out and give me a quote on a new unit after another local, prominent hvac company made some repairs to my existing unit & told me my compressor was "dying". Of course this "other" company was also more than happy to quote me a replacement system for the mere price of $13,500! When the sales manager from Climate Master arrived at my home to give me a quote on a new system & heard the loud noise my compressor was making upon startup, he immediately asked if that "other company" had added freon to my unit when they supposedly made their "repairs"! Turns out that "other company" had overcharged my unit by adding too much freon causing that loud noise! After bleeding off the 2 pounds of freon "other company" had added, my unit is running as quietly and efficiently as ever! The Climate Masters rep and technician were at my house for over an hour, lost out on a potential multi-thousand dollar hvac purchase, and did NOT charge me a penny to "repair" the other company's mistakes/ineptitude! So, if you're looking for a truthful, honorable company to do your Hvac business with... Climate Masters is the one you want to use!!! It's truly refreshing to know that there are companies like Climate Masters that still take pride in being honorable in their work and are not driven only by dollar signs $$$$. They will be my ONLY hvac company from now on!!!! read more