I would have loved for this to be a good review. I have heard awesome things about EG from both around the web and from coworkers. It was a no brainer to go with them for a set of miata rollbars for myself and someone else as we had a track day coming up. John was a nice guy to talk to, and said it was no problem hitting the deadline as it was a good 20 days off before the track day, and he said the bars would be done in 10. I am now here, a month and a half later, out $900 with no roll bars and no way of reliably contacting John as to the whereabouts of my product (or a refund...). Look... its okay of personal issues come up, or that your suppliers screwed up. I, and i think most customers, would understand and put up with a delay, especially if its a shop like EG with stellar word of mouth reputation. What I can't stand is simply the lack of communication, and the blatant lies about when things will be available. Disappearing for 2 weeks when you have customers' products still waiting to be shipped is a surefire way of garnering some angry customers. Same with not answering phone calls and not answering emails. Oh, and stating you'll have something shipped by a certain day, only to go completely incommunicado. John, if you ever read this... Its pretty simple, either ship the bars, or refund the money. I want to be able to say how awesome the bars are, not how much of a letdown the owner of the company was. read more