I pressed the button to raise our garage door, and it went up only 2 feet. Closed it and tried again, only to find out something was really wrong. Ah gees... I went over to look at the pull cables on both ends, which were fine. The main spring was intact. Turned out, we needed a new motor.
Phoned EDS and got an appointment the very same morning! The tech arrived about 2 hours later. For around $540 including labor, we received a new Marantec motor, new track, new safety sensors, 3 new transmitters, a new interior control panel, and something we never had before, an exterior keypad that's also illuminated.
The tech was having difficulty programming the exterior keypad and interior control panels. Once he got one working, the other wouldn't work. After about 3 hours stuck on this issue alone, he found out that the new motor was defective. He had to go back to the shop, pick up a new one, remove the defective one, and install the new one.
The new motor is much smaller and isn't as fast as our old one, and makes a little rattling sound in the chain track when in operation, which I may need to have the guy come back and check. But, it works as expected!
OVERALL:
Maui's garage door service options are limited like it's shopping and restaurants. Choose these guys or their two or three other competitors and you can't go wrong. They're all locally owned and have been around for a while. read more