In my opinion this company has the worst customer service I have encountered in a very long time…read more Ignores emails and/or phone calls. I cancelled a back order 2 weeks before it was shipped, company finally acknowledged my request, but then 3 days later decided to ship it anyway charging my credit card without my authorization.

The physical and online store sells mainly scrapbooking items. I've purchased Julie Nutting paper…read moredoll stamps and metal cutting dies that are manufactured by Prima, with whom they wholesale and sell to me as a loyal customer. While they are local and not too far from me, I'd have them shipped my orders to me with free shipping $100+, and they also give away or make it easy to acquire generous promo coupons. Artist Julie Nutting has released a lot of signature doll poses per line that she releases per year, that I've come to like and be able to use- which makes the free shipping offer and coupon offer a good deal. I'd pre-order and pay the discount bundle rate. They have a spreadsheet system that keeps the pre-order / in-stock orders all organized to be sure to ship everything in a timely manner without messing up the orders. They ship in a box as per customer request and enclose a printed receipt for pre-order and in-stock shipments, to show that they and the customers are in-tune with the orders going out and coming in. All of my orders so far have arrived undamaged in every way. In my last order, I noticed that I didn't have the (in-stock) stamp that go with the die I purchased that I thought I had, so when I quickly e-mailed them to request to merge the pre-order and in-stock orders to include the stamp instead of placing a new order, they told me they could do that. I let them know that I was willing to wait for the in-stock stamp to arrive at the same time as pre-order at a later date, if I wanted to include the revised order w/in the free shipping and not pay extra to ship the stamp (which I would've gotten much sooner). So, I am appreciative that they and I were in cohesion, since I'd read some businesses don't merge and ironically often tell customers who left out something to place another order and pay extra. At the end of each order, they offer Reward points based on your totals. They also hold an annual Warehouse Sale at their physical warehouse. Note: They are not a store to browse/shop in but rather, a "warehouse" where customers show up during the open hours to pick up their orders. And, they also have pickups at their Scottsdale meetups. So, if your orders are large, free shipping is feasible, right? They have become my go-to to purchase new releases, and I get to support a decent small local business :) Thanks for the excellent experience! Happy scrappin'!

Friendly service and reasonable prices compared to a hobby shop. HIGHLY recommended for R/C repairs…read moreand upgrades. Took my Slash to Jose for a Brushless upgrade and Damn! My truck flies now.

Jose owner of R/C FIX has been wonderful. I wanted to get back into the hobby after 20 years and…read morelet me tell you knowing a good guy like Jose has made my experience wonderful. Over 7 days I have "scored" on 3 wonderful cars/trucks (Tmaxx, Jato, and E Revo). I guess you can say I'm feeling like I'm 15 years old again LOL. Jose has tuned both my Tmaxx and Jato not to mention helped me out w/ repairs on all 3 of my cars. My newest car being a E-Revo in which I purchased from Jose which has quickly become my favorite. I just wanted to share how wonderful of an experience I have had with Jose and I highly recommend him to anyone looking to find a shop that is actually affordable, reasonable, and a man who is a people person who simply wants his customers to be happy. I'm writing this experience hoping that there is a kid or an adult out there who may come across this review and pay R/C FIX a visit. You will be so happy you did good people seem to be hard to find these days. So when you can find a good person who actually knows what he's doing I call that an A-1 experience. See you on the Race Track ;-)

One of my lenses was having intermittent issues communicating with my cameras. When the problem…read morebecame more consistent, I asked my local camera store where they had repairs done. They mentioned CRIS. I had already determined which hardware in my lens was likely at fault, and emailed CRIS to ask how much repairs of that type would cost. The response was that they could only determine the cost after doing a bench evaluation. I spent about $55 to insure and mail my lens to CRIS. Based on my description of the problem and using Sony troubleshooting software, they ordered parts and gave me an estimate. As it turned out, they had not done any kind of bench analysis on the lens itself before providing an estimate. At some point, CRIS got its hands on another customer's camera, the same type as one of mine. They were unable to duplicate the problem (not unusual, since the problem is said to occur only with certain cameras of that model). CRIS was, understandably, reluctant to proceed with repairing my lens... because they'd be unable to determine if it had been fixed. I reluctantly agreed for them to return the lens, as-is, to me.... of course with another $55 shipping charge. When the lens arrived home, it no longer failed... at least not at first. Then the old failure resumed intermittently... and still does. Still, I believe CRIS to be an honest and competent repair shop. I only wish they'd given me the estimate I'd requested in the first place... and that they'd worked with Sony directly on the relatively uncommon defect in my lens. They really could have done better before I wasted so much money on postage.

They didn't have what I was looking for, but it was probably 20 years since it's been made great…read morestaff service was awesome, selection was outstanding and I think the value was very good!

Do you repairs drones? To be exact a DJI Phantom 4​read more

Great selection, customer service... very informative staff... convenient location... thanks!read more

Forget going on line and looking for good deals. When it comes to shopping for custom flags or…read morestandard flags this shop has you covered. They have it all mostly in stock and no body beats them on service and prices.

I've been planning to upgrade for some time and decided to visit hoping to discuss my future stereo…read moreplans and see items I've been reading about. Everyone was extremely friendly and knowledgeable. They suggested an amplifier solution which works with my current speakers yet enables a future speaker upgrade path. They have a great selection and had stock on hand which was unexpected given the widespread electronics shortages. I was thrilled to be able to leave the same day with new gear in hand. We couldn't be happier with our new equipment and will be returning in the future. Thanks again!

I love this place I go here all the time the sound sounds super good and it amazing quality and…read morethere inside theater is really cool

Fantastic joint as long as Phil is working. Other employees are worthless. Pic posted of hours of…read moreoperation as they are not 24/7. Excellent selection of vintage audio equipment as well as modern options. They buy used equipment and give a fair price. Again, just make sure you deal with Phil.

I have made it a policy not to try to go to places which don't answer their phone. I tried calling…read moreduring their stated business hours, but there was no answer. Are the hours changed? Are they still open? Mysteries, mysteries. So I can't recommend it, nor not. But I strongly advise phoning them before driving out. Used high quality electronics can be very interesting, so I hope that they are still in business.

WARNING to all veterans and buyers considering Haley Strategic Partners…read more For over a month, I have been fighting Haley Strategic Partners to get a refund for a significant purchase that has been "stuck in transit" since early March. Instead of honoring its responsibility as the seller, HSP Customer Service has repeatedly hidden behind the carrier's slow claim process, refusing a refund until the package is returned or the claim is acknowledged. The hypocrisy is staggering: after a month and a half of fighting with them they offered to reship a replacement (acknowledging their liability for the loss), but refuse to refund the exact same amount of money for the original purchase. Haley Strategic Partners markets heavily to veterans and first responders, yet this is how they treat their core customer base. A company that claims its principles are "forged around the warriors we serve" and offers MIL/LE discounts is actively choosing to place the entire financial burden of a shipping failure on the customer. This demonstrates a complete lack of integrity and respect for the people who buy their "premium gear." My patience is exhausted. Since HSP explicitly stated they "will not be issuing a refund... at this time," I have initiated a full chargeback with my bank for non-receipt of goods and am filing formal complaints with the Better Business Bureau and state consumer protection authorities. Don't waste your time or hundreds of dollars on a company that will abandon you when their system fails. Haley Strategic Partners lost a customer for life.

Haley Strategic has great products and good prices. The stuff I ordered showed up fast. I will…read morecontinue to buy from them.