This is a great repair service. Mike the owner was able to diagnose the noises coming from the…read morewasher in a few minutes. Two days later employee Nick came out and fixed the clutch and coupler and now the washer works perfectly without crazy banging noises. Very professional and easy to do business with, Local Motive should be on everyone's list for appliance repairs.

Very responsive and accommodating. Diagnosed the issue quickly and set up a date to make the repair…read morequickly. The tech was very friendly, professional and knowledgeable. The repair was made quickly and for the quoted price. I would highly recommend!

Just had August over for one visit so far, but working on more jobs with him coming up. He was so…read morefriendly, professional, helpful, and fair! He gave me extra tips (always appreciated) and suggestions for a dryer and a washer and a mini fridge. He in no way gave any lady downtalking vibes. I felt like I could trust him and will be calling him again.

JR Fixed my Samsung dryer, Fantastic service. Friendly,…read moreefficient, reasonable price. Reached out to me quickly after I left him a message. I wasn't home when he came. Came out sooner than he had originally stated. Replaced a sensor in an hour. Called me later that evening and explained everything. We settled up by Venmo. Easy quick no hassle dryer works great! Thanks JR.

Jeramy Berner just left after repairing our fridge/freezer. He was so professional and answered my…read morequestions regarding other appliances. He was on time and really knew what he was doing. So glad we found him and would highly recommend him and would absolutely use him again. Five stars for sure!

Our washing machine started leaking and we called E & J appliance repair. I talked to Jeramy and he…read moresaid he could be here between 12-2, which he was. He knew right off what the issue was, had the part and was in and out in no time. This is what you get from an experienced technician. The cost was very fair. For us, no need to ever call anyone else. Thanks Jeramy.

I love this company. They come out fix problems dont over charge or upset. I can't say how.much I…read morerecommend them.

Noco appliance was recommended to us by another local appliance company. I wish I'd researched…read moreNoco appliance more thoroughly before committing time and effort to work with them. Communication is absolutely terrible, Marcus no showed / no called on multiple appointments. When he did show, he was several hours late of the window they had established. They did send Jamie on a weekend but all she managed to do was make our machine completely broken as opposed to just quirky. So now we're stuck with a washer that worked a bit before and now doesn't work at all and they won't respond to calls on what the plan is moving forward. They've broken their express commitment to fix the problem and don't have the courtesy (or bravery?) to simply tell us they're not coming back. It's ridiculous to us that they won't even respond to come and get their brand new part out of the washer before we get rid of it to replace with a new one. We're just absolutely flabbergasted at how much this company doesn't respect their clients time , with all the no call/no shows, late arrivals and capping it off with their ghosting. I cannot stress enough that if you need work done on your appliance, look elsewhere.

Contacted Larry for a Samsung dryer making weird noises at a property in Loveland. Sounded like the…read moredrum was out of alignment or something. He called back and asked for the year, make and model and we very briefly discussed the sounds that I was hearing. He gave me a quick pre-diagnosis based on that information, along with his (reasonable) service call fee plus an estimate for the work if it were to be the problem that he believed it to be. While the scheduling was a bit loose, he did get to the property within 48 hours. He diagnosed and verified that it was the problem that he had suspected, and having anticipated that, he had the part that was needed on hand. He gave a very reasonable estimate. I said, go ahead and in under an hour he had taken the drum out, replaced the part, tested the unit and explained what to expect for it and the washer over the next few years in terms of maintenance and issues that he commonly saw with them. And he also helped properly balance the washing machine, when he noticed that it seemed slightly off kilter. That was something I had not noticed and didn't ask him to do. He basically just did that in five minutes for no extra charge. Larry's experience and knowledge as a service professional is unmatched in this area based on my many years of experience with various providers. While scheduling may not be the strongest point here, and frankly it rarely is for any service provider - if you are somewhat flexible then you'll enjoy Larry's straight-shooting, top-notch service and extremely reasonable rates and very efficient expert repair. As well you get someone who goes above and beyond, including sharing his insight on what to expect in the near term for your home appliances. I continue to call on Larry for my appliance service needs in Northern Colorado. Highly recommend!

Larry doesn't make you wait a week to send a "technician."Doesn't overcharge, and if it's an easy…read morefix, he doesn't charge you an $80 to $100 fee. He is old school.

Dave was the service technician that came out to do the initial diagnostics on our LG refrigerator…read more(about 4 years old) that was having issues staying cool. He diagnosed it as common issue with LG as failing compressor and told us he could order the part and do it. We put down 50% for labor costs up front and another 50% was paid when he came out to replace it. LG covered the expense of the new compressor. Dave was on-time and professional and did the swap out quickly when he arrived today to do the service work. It's a relief to have good service here. We did some analysis on our options and glad we settled here. Anne at the customer support front desk was friendly as well.

The technician Anthony came out to find out why my brand new never used GE oven was not coming up…read moreto temperature to 350 degrees. I had trouble shot all that I could determining that voltage was good, connections were good, cord was good and still it was not heating up properly. Under warranty, he discovered that the door was not properly sealing so heat was escaping. We will see if the seal properly seats itself over time so that heat will not continue to escape. Very good, technician personable, and he listened very well .

Love supporting small local businesses and this one is worth it! Prompt, courteous and…read moreprofessional. Prices were explained once problem was diagnosed and were very reasonable. Highly recommend!

From the owner: At Crossroads Appliance Service & Repair, we have been fixing washers and dryers, refrigerators,…read morestoves, and all kitchen and laundry appliances in Loveland and Fort Collins for over a decade. We offer a wide selection of parts for your everyday appliances. We also do warranty work for many manufacturers and we have a large selection of refurbished appliances available for purchase. Call us today for more information.

I called and spoke with Andrew (front office) and Ben (tech/supervisor) about the transmission in…read moremy Maytag Bravos XL top load washing machine - I was struggling to get a parts kit installed that I had purchased elsewhere after disassembling the unit myself and they were very helpful. I was trying to buy the correct parts from them and even though they referred me to the distributor in Ft Collins, these guys answered my questions and talked me through ideas even though they didn't make any money off me. When I need billable services in the future, I am calling them.

This has to be one of the worst companies I've EVER dealt with. Their first service call was in…read moreJune, it's now the middle of October. And the issue they originally came out for is STILL not fixed. Add to that, every time they come out to "repair" my washer, I end up with the same problem as well as and additional problem. 5 times they've been out to "diagnose". 5 times they've been out to "repair". After the 5th "repair" my machine won't even turn on to start a load. 3 days of calling no returned calls. Ben, the "service manager", is apparently always in a meeting. So 10 days wasted waiting for incompetent repair men. Countless dollars waisted on a service plan to cover repairs. It seems the only thing this company is interested in is milking warranty work to get from the warranty without ever actually fixing an appliance. And as an added bonus, every time Ed was out here to diagnose he told me "it's not throwing any codes, so it doesn't look like anything is wrong"

Ethan was extremely courteous and friendly. He responded right away and was able to get our oven's…read moreignition fixed quickly. We will definitely call on him and Rocket Appliance Repair again in the future. 10/10.

Our washing machine wasn't working. While they repaired the issue, when putting it back together…read morethey caused a new issue of it always being off balance. We text the repair guy and he completely ghosted us. They never answer their phone and now their voicemail box is full. Absolutely terrible business. Stay far away.

I had an LG wash tower leak issue. They came out once and looked it over in detail and gave us…read moreadvice to fix the issue (thankful they didn't push to replace expensive things with a possible simple fix). It didn't end up solving the issue but they quickly came right back out and found the leak in the boot seal. It's worked perfectly since! I also recently had an issue with my GE dishwasher and Ed got me on the schedule quickly. So glad I found a reliable family-owned local business to support with my appliance needs. Highly recommend.

On time, great friendly service. Wears mask and covid aware. Had a pulley fixed on a dryer. Back to…read morelike new and saved me hundreds instead of replacing it.