My fiance builds computers as a hobby, and I sometimes come with him as well as I love electronic…read morerestoration, and can find soldering supplies here as well as small scale electronic components This place is like a cross between RadioShack and Best Buy.

If you need computers and electronic supplies, this is the place to come to in Columbus. It is…read moretruly the supermarket of technology. There is a large and dedicated audiovisual section. You will also find a huge variety of gaming supplies. Office and Personal computing, cell phones, laptops, and tablets, and so much more. Need some kind of obscure cable or power supply for Home, office, or vehicle? They've probably got it. Do you need something for regular or 3-D printing? This is a good place to start. They have a lot of those things here too. Audiovisual presentation materials? They've got you covered. Robust website for searching out what you are looking for. Chances are you can either find what you need in the store or they can get it for you. Super helpful people at the customer service counter in the front of the store. You will note that there is a queue of customers in line to check out most times, but this line moves incredibly fast.

I've bought dozens of things from these guys and they are amazing. Never been disappointed even…read morealittle, and being a dinosaur they have held my hand with computer questions dozens of times !!! You can't go wrong at this place and the money I've saved is immense!

Shawn was awesome. Very helpful. Great selection of Amps and Speakers for the best price in town.read more

It's the OSU Campus Target. Not the l one on Hogh Street,…read morethis is the "bigger" one. So, it can be quite busy and hectic but offers all the selections you might expect at a bigger target store. This location serves the entire Tri-village, Upper Arlington & Grandview Heights areas, as well as the OSU/Short North/Victorian Village communities. Lots of people and a very busy parking lot. Offerings include pre-order purchase curbside pick up.

Typical target... Unfortunately, they didn't have what I was looking for but it's worth the visit…read moreif you need something!

The store manager, Zachary, was outstanding--truly a 5/5 experience…read more Unfortunately, my interaction with the Post Purchase Team was extremely disappointing. I don't write many reviews, and when I do--positive or negative--it's because the experience was significant. I make a point to remain respectful and constructive, but this situation warrants direct feedback. My wife and I travel frequently for work and needed a replacement laptop immediately. She located one at this store and placed an order for one-hour pickup. Given the higher price point, the credit card company requested verification, which we fully understand and promptly completed. At this time the payment had been processed and the laptop was onsite!!! We were then connected with the Post Purchase Team. Despite the issue being resolved, the representative and their manager, Ssyed, refused to allow the store to release the laptop. This was particularly frustrating because the store manager confirmed there were two physically available units and was willing to provide one. Instead, we were told we would need to wait until the 17th for fulfillment--despite the product already being in stock at that location. As travelers, we may not even be in town by then, making this solution impractical. Additionally, Ssyed declined to provide a last name and was unwilling to deviate from scripted responses, repeating the same information without addressing the situation. This lack of flexibility and problem-solving made an already frustrating experience worse. For context, the majority of my company's expenses are with Walmart, Home Depot, and Best Buy. Experiences like this directly influence where we choose to do business. If not for Zachary's professionalism and willingness to help, I would strongly consider moving future electronics purchases elsewhere. Brick-and-mortar retailers already face increasing competition, and employees like Ssyed do little to inspire confidence in Best Buy's ability to retain customer loyalty.

With Pokemon releases you never know if you're going to make it in time or if there will be enough…read moreto go around. After sitting outside for 30 min before open and then another 10 inside we found out they had nothing left by watching 4-5 people walk up to the counter to immediately leave with nothing in hand. A simple heads up for the line of "we have x amount of this and y amount of that" would go a long way in people possibly returning. Leaving a line there knowing you don't have enough for everyone and not communicating that is unprofessional.

Not only does the product quality beat all the others, the level of service and quality of the…read morestaff is also the best. Go there !!

Filling a serious gap in the Columbus market, Sound and vision provides a good selection of high…read morefidelity equipment for any consumer from the beginner audiophile to the seasoned golden ear. I have enjoyed each visit to the shop. In a market where exploring audio is near impossible, their hours and availability are much appreciated. I drop by the shop every so often to see what's new and to listen to the flagship products. I have not experienced the design aspect of the business and do not have much interest in home automation, but they have great options. I am an audio guy, and really appreciate the variety. I would live to see some of their products showcased a little better. But I'm not certain they could do that with the space they have. I do not make purchases often, so when I cone in, it is refreshing that I am not treated as a spectator. But I am given excellent care. And allowed to listen. It will certainly translate to purchases when the opportunity arises. If you're looking to upgrade or get started on a hifi check out sound and vision!

I had an Infinity sub-woofer that suddenly stopped working. Opened it up and saw that the sound…read morecard inside was melted and burned to a crisp. I was pretty sure I would have to buy a new one, but just wanted to see if I could repair it for less. Innovative Media Systems replaced the components for a decent price and got the speaker working again. However, after I got it home there were still problems with the speaker. It would occassionaly overheat and shutoff. At first, I was upset that I had paid to fix this speaker and was wishing I had just bought a new one. But, to their credit they repaired it again for free. The speaker has been working like new for over three months now.

From the owner: Innovative Media Systems is a locally owned and operated business serving Columbus and the…read moresurrounding are since 1966. We specialize in Commercial audio visual systems and CCTV.

Quite expensive. Compare costs with other options. They did what I asked, for a very high price.read more

Best experience I've ever had with computer / electronic help! I brought 2 laptops in (my old one I…read morehad been using for several years) and my new one which wasn't working as well as I had hoped (however I could've just brought in my old one and gotten it upgraded there instead of getting a new laptop had I known about this place before.) I had them check & remove any viruses & malware / spyware from each computer as well as clear the old one and switch to a Linux based operating system. They also extracted my data from the old laptop and put it on the new one and then upgraded the RAM and overall storage capacity of the Old Laptop. I brought it in to them on a Monday evening and by Tuesday afternoon the next day it was done. The owner Saeed and his staff are very friendly as well. Very satisfied! Much more personal, custom and timely experience than a place like Microcenter. Highly recommend!

I don't know why the reviews of this location. The few times I have been in there, I thought the…read morecustomer service was great. I had a billing issue and a connection problem at separate times and each time, the staff: Chris, the manager Adam ? ( I forgot his name ) and another fella took their time and fixed both problems. I never felt rushed. I felt like they wanted to fix the problem for me. I always left there with my problem fixed. I found them to be knowledgeable and friendly. When I need a new phone, IPad or accessories, I will definitely go to them. They are a corporate store. I highly recommend them. I have zero complaints. They are a nice asset to the neighborhood.

Extremely poor customer service. I had home 5G internet service for 2 years without issue. Recently…read moreI started experiencing ongoing intermittent outages. After literally hours on the phone with customer service, a service call that was set up incorrectly and had to be cancelled, and a trip to a corporate store where I was told they couldn't help, I have switched to T Mobile. During the process I was told that my area doesn't now qualify for Home 5G service. That tells me they have oversold, and this is most likely the reason for my issues to begin with. After being a loyal customer for 22 years I find it sad they have gone downhill so drastically. Two Verizon sales people even suggested I switch carriers. NOTE: this review is not for this specific store, but for Verizon service in general. Ali at the Tuttle Crossing location was actually most helpful. I'd be happy for this review to be copied to its correct location! Thanks!