This was a BRAND NEW experience. First--I was early. That was due to placement and parking…read moreavailability. Stand alone location. Well staffed. First, they took me on a full facility tour. Have you had that before? Me either! Second, the hygienist walked me through everything and handled all the prep work including X-rays and scans and intake. Third, the doctor talked me through her care plan. Fourth, the cleaning was thorough and QUICK!! Wintay was so professional!! Fifth, did I mention the welcome bag? Sixth, it's clean, they're accredited, they're highly rated by their peers and highly respected by the community as shown by the wall of awards. Seventh, They have an accessible entrance and additional parking in back--but the front stairs were so stunning.

The care is fine. The doctors are solid, most of the hygienists as well. The last one snapped at me…read morefor asking to be extra gentle when flossing a sore tooth area, she didn't like that. The front office staff is okay. I was a patient here for a couple years.

I used to go to a franchised dental practice in Arlington where turnover of dentists was high. I go…read moreto the dentist regularly growing up and understand the importance of teeth brushing and flossing. Despite that, a new dentist showed up every check up and found "cavities" which led to follow up visits and unnecessary out of pocket expenses. This was when I found Dr Tran through networks to have a second opinion. Guess what, I have stayed with Dr Tran for over 9 years. This is a small community dental office in Annandale. They may have the old school vibe in terms of service, office ambience, equipment etc BUT they do the job well! Dr Tran is very thorough and systematic. She makes good judgment on dental issues and recommends feasible solution. Dr Nica joined last year and she is picking up quickly. Susan, the receptionist, is diligent on her insurance billing where she tells you how much a night guard costs with or without insurance etc She also calls every patient to remind them of appointments. The dental assistants have worked in the practice for years and I feel welcomed every time I walk into the practice. The office is clean and the staff demonstrates good hygiene practice. Strongly recommend!

The dental office is small and cozy. Dr. Tran and her staff are friendly and knowledgeable. She…read moredoes majority of the work and her staff assist with the polishing, x-rays, and mouth guard impression/moldings. They remember their clients and have a close family vibe. They get majority of their business through client referrals which speak volumes to Dr. Tran.

Dr. Abinader is the friendliest dentist you could possibly find in NOVA. Quality of his work is…read moreexceptional. I highly recommend anyone to pay a visit!

I recently discovered Dr. Lim after going to my usual bougie dentistry in Tysons Corner. They had…read morediscovered some cavities and couldn't see me same day to rectify the issues, so I had my clutch Korean mama to call around and Dr. Lim was super gracious to accommodate me that day. It was during this initial visit that Dr. Lim advised me that one of my teeth was doomed for a root canal, so advised me to get it done before the inevitable excruciating pain came along. Flashforward two weeks and I had my root canal yesterday with Dr. Lim. For those who are looking for a solid dentist who can do some super root canals, I would highly recommend Dr. Lim. I have only seen her twice thus far but I have been impressed by her patience and dedication to her craft. I go in next week for my crown and will update as the weeks and months pass to share the lasting effects of her work. So far, I am appreciative and can only share compliments. Her current staff have also been super gracious so far. It's an A+ for me for now.

Sadly greedy dentists that overcharge their customers to earn a bigger paycheck still linger around…read morethese parts. It's a great service that Yelp provides for real people (and not the dentist, or their secretary inputting fake reviews) to provide their input. Came in for routine cleaning and Lim tried to make up issues that never existed a month ago (I do monthly check ups prior to moving to this area), requesting I perform a root canal (even though I never had any issues with that tooth) in addition to what looks to be a $600 "pre-dental procedure"; what is that? A procedure before I get in the dentist office? Usually I just ignore scammers like these since I have already caught them, and I know where they stand. However it's horrible dentists like Lim, milking people for useless procedures that give actual good dentists a bad name. Dont be fooled by the fake reviews from Dr. Lim and her staff. Find another, more ethical dentist.

I've been going here for over a decade, even when it was still under another management that was…read morenot Dr. Le's. I've only gone here because of the great service that I've had during cleanings. Other than that service here has gotten really poor. The front staff is extremely rude to my family lately and snotty, except for Sandy she is always professional and nice. I gave up going here because the hours of service are crazy. The latest appointment you can get is 1pm on a weekday. Who can even get off work that early???? In all the years I've gone here, that is the latest appointment I've ever had was at 1pm. The weekend appointments are always filled up, and they only open one weekend in a month. They apparently don't care as much about their customers anymore. The Doctor comes and checks your teeth for a quick 5 minutes and that's about all the services they offer. Every time I come there's always a long wait as well, because they overbook too.

Staff can be extremely rude in person and on the phone, when you ask any questions…read more Careful reading other reviews as I noticed several 5 ratings just a few days after I put in a 1 . Almost like they are from employees or the business itself which is shady. Also every new one talks about staff which is why I decided to write this review to explain my 1 rating. A few weeks ago I took my daughter and son to Dr Le office, as we try to do twice a year. While there they mentioned my son had a cavity on his baby teeth and my daughter was "Good". A week later they called my wife and said my daughter had 5 cavities that needed to be taken care of immediately. When I heard this, I called my daughter to confirm what she heard, and we both remembered them saying she was "Good". So I called to asked a simple clarification about my daughters checkup and was continually talked to unprofessionally. They kept interrupting me and saying "that is what is in the file, sir", and when I kept saying that's not we heard the Dr say, they just dismissed it, and repeated the same thing over and over, to the point that as soon as I started to say something they interrupted me and said it again without even hearing me out. I asked them to please stop taking over me when I'm asking questions, and then they put me on speakerphone so the entire front office could hear because it was so difficult that I was just trying to get clarification. They never even once considered that the customer might actually be right, until after I explained what happened. After about a 2 minute explanation they offered a "free" follow up exam to resolve their mistake, but didn't even say sorry for the misunderstanding. They did not once even consider looking at it from the customer perspective, almost like they didn't even care or that spending 30 secs talking to a patient/customer was to much of an effort/annoyance for their busy day. When we came back for a follow up exam staff wouldn't even say hello or even a simple professional "Good Morning", nothing. After we signed in they wouldn't even acknowledge we were in the room. My, daughter said she was extremely uncomfortable and asked if we could leave, but I decided to stay and resolve the misunderstanding, which was not our fault from the beginning, as we where told everything was "Good" a few weeks ago. When my daughter went back to the room, the dentist politely asked if I wanted to attend, and the front office staff yelled, "He must go!!" Basically demanding unprofessionally again with out politely asking if I could attend to make sure everything was ok. The Dr was very nice during the appointment and assistants where great. BUT then we went back to the front office staff again.... the Dr assistant handed the paperwork to the front office they grabbed it and said, "Did you tell HIM!!!" without even looking in my direction, like this was all my fault. They then walked away and sat down without looking at me or saying anything, and started typing something, when I asked a question what's going on they said "Calculating how much you owe us", like I'm suppose to read their mind about what's going on. My daughter felt extremely uncomfortable again so I took her outside and then came back in to pay. When I went back in I was charged for 5 cavities even though the Dr clearly stated they were not actually cavities yet, which I think is actually insurance fraud, but whatever, I didn't want to argue anymore so I just paid. When I was done I said "Goodbye" and was not even acknowledged, replied to or even gestured again, which is extremely unprofessional and rude, now pretty much a standard. Is it really to much to ask for a business, at a minimum, to be professional, respectful and to show they actually care about their customers. I don't think that is asking for too much. Overall if someone would actually apologize and be polite then this would be a 4 or 5 dentist office. The only reason I'm planning on going back is because of the Dr. Le. HE IS GREAT!!!

This is a great location with a amazing team. Honest, fair and good quality of service . For sure…read moremy new favorite dentist office

Had to wait over 20 minutes to be seen after I called before and said I was in a rush. Also had to…read morereturn twice in one week because they failed to tell me I needed an X-ray in order for my insurance to accept my dental procedure.

This place is definitely not a fancy place But he is the…read morebest dentist I've ever met in my life. Most of dentist I've met only try to do expensive treatment or suggest unnecessary expenses.. But he know what he is doing. And he have some detail.

Dr.Kim is the best at what he does. I have been to four different dentists outside of him and I…read morehave had at least one difficulty that came up with each. I have never had a problem with work done by him and in fact he has repaired damage created by other dentists. His office is also always very clean. I see that he attends workshops regularly so it seems he maintains his professional development and keeps up with standards and trends. My family and I have been seeing him since the early 90's. I moved and recently came back and am so happy that he is still around. He is very conscious and aware of what procedure he is doing and it's effects on you. He knows what the pain or discomfort will feel like before I even express it. He has given me sound useful advice on daily maintenance and care of my teeth. His assistant Gina is also very warm and kind. She is helpful with any questions. The most important things for me when seeing a dentist based on my experiences are cleanliness, professionalism, quality of workmanship, and trust. I have all those things with Dr.Kim. He's not sweet and sugary like some other dentists I've had but that's not a requirement for my teeth to be healthy. But he never crosses boundaries where I feel pressured or uncomfortable with him. He's just plain good at what he does all around. In the long run you save money on your teeth because you never have to repair any of the teeth he has fixed....because they're fixed like they should be!

This office was recommended to me by my husband. I was reluctant to go to the dentist for years bc…read moreI knew I needed several fill ins. I was told that Dr. Quyen was very gentle and good at what she did. I must say that I was not disappointed. The staff are very warm and welcoming. It was just an overall great experience for me. I will definitely continue going. If you have a fear of dentist and want someone who will be gentle and honest with you, please visit!

I just had a teeth cleaning last week here. Didnt have the appointment, but i managed to have it…read moredone on the same day. That was great. Staff are good. Dr Bok is really friendly. Great service. All the equipments use on site are new tech.

My family had comfortably gone here for several years, which makes this review hard to do…read more I switched to Dr. Berk after speaking with Shari, the office manager, when I cold-called her one day. She was so amazing, helpful, welcoming & confirmed my suspicions that our former dentist was waaaay overcharging us (my insurance ended up also confirming this fact). She was so wonderful & drew me right in that I wanted to go there because I knew that if the person on the other side of the phone was that great, then the office must be that great too. Dr. Berk himself is very nice & easy going, and the office is immaculate & comfortable, and the staff at Berk Dental has been great for the most part, but Shari was the whole reason I went there in the first place & why I made the switch for my entire family. She embodied customer care and really worked with you every step of the way to ensure you were well taken care of. I was so pleased that I shared how wonderful our experience had been with my neighbors & their extended family, and they all switched over as well. Well, Shari is long gone now, and so is Helena, a hygienist, who was also so sweet, gentle, really cared & made both me & my son feel at ease. Let me tell you, a lot is missing with the new staff, and there is a very unfortunate lack of care, compassion, or concern. Both my husband & I experienced repeated difficulties since all the staff changes had taken place, and sadly, after back-to-back unpleasant experiences, I cancelled my last check-up and have not been back. I was in daily, constant pain with no solution given. I was blown off by the new office manager gal at the front desk when I called in regarding my pain; there was zero empathy or attempt to get me seen & I was made to feel like I was overreacting. When I did finally get an appointment, the new hygienist continued to make me feel like I was overreacting, and she was so rough with me that my mouth was hurt for over a week! I've never had my mouth that torn up like that before! To make matters worse, Dr. Berk joked that I was being dramatic with my pain & situation as well, which really surprised me, and he may have honestly been 100% joking, but that was unnecessary and very unprofessional, especially since they advertise as gentle dentistry. I am not one to fuss or complain about pain, but that shouldn't matter either way. Why would you ever make someone feel anything but at ease when they're telling you they're in constant pain, because that is not a joke. My husband's issue stemmed from the same new, rude office manager and resulted in him not being informed at all about his expected financial responsibility regarding a procedure. He repeatedly requested the quote, and every time he spoke with her, she was incredibly curt and rude, and she never provided the requested, normal, and necessary information. She is horrible! There really is no excuse to not take a patient seriously regarding pain, finances, or any question or concern they may have. The funny thing is, I posted on the Nextdoor app asking for dentist recommendations, and someone suggested Dr. Berk, but someone else immediately commented on that suggestion and said that they had had a horrible experience with Dr. Berk's office and would never go back. We have since switched to a new dental practice that is a modern & well-equipped office, and the difference in staffing & customer care is night and day. The entire staff is incredibly warm, caring, & friendly, and they are upfront with everything. So, sadly, even though I really liked Dr. Berk up until everything unfolded, and I truly wish him only the best at his practice, I will never go back!

Most employees and the doctor are very nice people, but the new office manager is incompetent, rude…read moreand cannot handle a simple billing inquiry; makes up pricing to justify the incorrect charges. WATCH out for bill stuffing; Procedures they say are covered by insurance may not be covered; call the insurance company to verify before service and do not get pressured in to accepting while you are in the chair getting other work done. Get written cost from them beforehand. I could not get her to have the doctor call me to discuss the issue either. I have filled a complaint with BBB as well. I will post on other sites as well. Buyer be aware! Lot of coercion and threats to report to collections!

My initial consult with Dr. Eddy was great. All of the staff are extremely friendly, knowledgeable,…read moreand helpful. Dr. Eddy really took the time to get to know me and I don't think I've ever had a dental exam that was quite so gentle. I barely could feel him touching my gums! That means a lot coming from someone who has very sensitive gums and anxiety with dental care.

I was literally conned by this dental office into getting expensive CT scan-like test of my teeth,…read morewhich of course insurance did not cover, and in the end offered to help in determining my care. This was ordered even before the dentist looked inside my mouth by a nervous young assistant. I feel completely ripped off and will not step foot in their office again.