This was a BRAND NEW experience. First--I was early. That was due to placement and parking availability. Stand alone location. Well staffed. First, they took me on a full facility tour. Have you had that before? Me either! Second, the hygienist walked me through everything and handled all the prep work including X-rays and scans and intake. Third, the doctor talked me through her care plan. Fourth, the cleaning was thorough and QUICK!! Wintay was so professional!! Fifth, did I mention the welcome bag? Sixth, it's clean, they're accredited, they're highly rated by their peers and highly respected by the community as shown by the wall of awards. Seventh, They have an accessible entrance and additional parking in back--but the front stairs were so stunning. read more

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The care is fine. The doctors are solid, most of the hygienists as well. The last one snapped at me for asking to be extra gentle when flossing a sore tooth area, she didn't like that. The front office staff is okay. I was a patient here for a couple years. read more

Do not select this practice as very much on my first visit refused to respect my boundaries and kept pushing veneers and upsells; this told me everything I needed to know about their priorities. That kind of rigidity and intentionally misunderstanding is the opposite of cosmetic professionalism and made me feel extremely uncomfortable and I just up and left. A practice that made me pay for the Xray because they could not get in touch with my dental insurance (I will of course follow-up for reimbursement once they "get in touch with the insurance". LOL what kind of practice does that??? - a practice that appears not having any intention to work with any insurance. The worst experience I ever had with medical facility. Stay away!!!!! read more

Their customer service is the worst ever. Once they got you signed up that's when they reveal their true colors. Their customer service is awful, they're not clean and they're expensive. Don't come here read more

I've had nothing but great experiences here. I've been coming here for a few years for routine cleans and dental needs. So far they seem pretty thorough, take their time to explain to me any issues I've been experiencing, and the wait times are kept to a minimum. They seem to run a pretty good shop here, the staff have walkie-talkies, are personable and helpful, and things move along but are not rushed. The Drs. also seem competent and confident. I will continue to use Annandale Smiles after a string of dentists that I didn't really care for, or were good at one point but dropped off. read more

I had bad experience they even ask me to pay for to get copy of my x-ray 25 dollars I paid went to other dentist.

Been coming here for years, maybe decades. I came here even when I didn't even live in the state! This place has upgraded a lot the past couple of decades and it shows. They got modern equipment and their entire layout of the office has changed a lot. They have a great staff and have been able to keep my teeth in great shape. 0 cavities ever. I had Invisalign done here too and that turned out great. Probably one of the best spots in the Annandale area that has changed so much. Great dentists, great cleaners, and great service! read more

Been coming here for years, sad to say I will NEVER come back thanks to a rude person by the same of Franco Velasco. After explaining my situation to them and my doctor. It was his ultimate decision to charge me $80 for anesthesia that wasn't even administrative properly. I asked to reschedule with my anesthetist who I knew could administer it properly from the years I've been coming. Upon my reachuled visit they made it clear to me that I would NOT be charged the 80$ for the day before. I said great. Well, I guess Mr Velasco changed his mind before as I was laying on the table to get the work done they told me I WILL be charged for the anesthesia that was administered in properly. I told them if that's the case I will never come back as this is the first time i felt treated poorly. Ive used the local anesthesia countless times and never had a problem. Even after I told them I didn't feel this last time believeing the girl who was doing it was new and would like to reschedule with the last person Who i knew made sure it worked before my procedure getting done. They still wanted to charge me $80 for 5 mins of inproperly administered. Even after I told them if it still didn't work I will gladly pay since it must be just me. I never come back as this place as it's gone down hill ever since I came here years ago read more

This place was pretty great as long as I never had any significant dental issues. I still love my hygienists over the years (shout out to Jimmy, Rosalee, and Kathleen). But I was really unhappy with the care that the dentists gave once something went wrong. Last year over the course of 12 weeks I was in a dentist office 10 times (either theirs or an endodontist to fix the tooth they killed while redoing an old filling). Now I understand that bad outcomes can't always be avoided. That's the nature of medicine/dentistry. But it's the way those things are MANAGED when they DO go wrong that matters. Here I was gas-lighted, ignored, and sold services with promises that were not fulfilled. If this office is convenient and you really just need fillings, their hygienists are worth it. But if you have any special needs, look elsewhere. read more

OMG I love this place! It's like the Disneyland of dental offices! Thanks to positive reviews, I chose this place after having bad luck at the last 2 places. Dentists are everywhere but it's hard to find one that takes my lane dents insurance. Annandale Smiles came through. Getting an appt was easy. Phone staff was fantastic and accommodating. I waited until after the completion of my crown to write this review. Dr. Nguyen was amazing: soooo patient, and interacted and explained every step as she worked on my crown. Franco was such a great tech: he was detailed and provided some great advice. This place has it all: referral perks, new customer goodie bags, facial towels and amazing staff. read more

Annandale Smiles - Raffle for this Grill - Cosmetic Dentists Near Me - Annandale, Virginia

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The worst dentist experience I've ever had. And I like going to the dentist! The experience was awkward, and my teeth didn't feel as clean as they usually do after a cleaning. Not a fan of the way Dr. Shrestha talks to her patients. There was an air of condescension that really rubbed me the wrong way. I shrugged off the experience until I realized upon coming home that my filling was improperly done and had a sharp edge that stabbed me. When I went back to get it fixed, and explained my situation, she said "That shouldn't be happening." Well it IS happening! I had to convince her to file it down. Insane. As if I would come back to the dentist for fun? The issue is fixed but I won't be returning. read more

I had a great experience at Annandale smiles. My usual dentist couldn't fit me in and I was having some pain from swollen gums by my wisdom tooth so I couldn't wait. My sister suggested her dentist and that's how I found them. The front desk staff was very professional and helpful. The dental assistant explained everything to me and made me feel at ease. Dr. Manisha came in and was gentle. After looking at my x-rays she was able to tell me exactly what the issue was. She even suggested future dental procedures to fix my teeth. She referred me to see a oral surgeon to remove my wisdom teeth. I decided to stay and get a dental cleaning since I was due for one. Nancy was super gentle with my teeth. She explained everything to me before she proceeded. I definitely am considering making this place my new dental office even though its not that close to my house. I would highly recommend this place to all my friends and family. read more

I have a lot of positive feedback about Annandale Smiles. I've been coming here since 2017/18. The staff are really courteous and professional. Recently, my visit was great even with the pandemic. Everyone was good about wearing PPE and making sure the customer felt safe. Everything was wiped, cleaned down in sterile fashion. From the front staff to the dentists and hygienists, thank you for your work and keep up the good work. read more

No issues with the treatment, and I will say that the quality of care is just fine. What I am very disappointed about is Annandale Smiles's billing practices, which are extremely aggravating. My spouse had a deep cleaning that ended up costing nearly $800 out of pocket after insurance. I had a very similar deep cleaning done at Arlington Family Dental Center a few months later that cost $150 out of pocket after insurance. On top of the absolutely inexcusable cost, we were initially told the cost would be closer to $600 out of pocket, then got hit with another bill from Annandale Smiles a few months later. I called to inquire about it and was told the insurance covered less than they had estimated. After pressing about it, the person I spoke to said they would look into it and get back to me, but they never followed up. As a matter of fact, this was the second such instance of my calling about a billing question with no follow-up. In short, Annandale Smiles is fine if you don't care about how much money you're spending on your dental care, and if you like dealing with a billing department that doesn't do anything to advocate for the patient. But if you care at all about cost and straightforward billing, I recommend Arlington Family Dental Center who did a fantastic job with my deep cleaning and at a fraction of the cost. read more

Annandale Smiles Dental Care is a well managed and professional office. All the staff and doctors are very caring, helpful and polite. Especially hygienists Elizabeth and Rafael. Dr. Michael one of the DDS there is one of the best in caring for his patients from my experience there yesterday. Thank you. read more

Update 5 years after the previous review: I moved back to DC after three years away, and I immediately can back to Annandale Smiles. And I do mean immediately- I chipped a tooth on my move date, and Annandale Smiles made me an appointment to fix it within a week- they even fit in a cleaning while I was in! The previous fillings and crowns they did have held up perfectly, and my hygienist, Jimmy, did an amazing job with my cleaning. Even though I now live 25 minutes away, I'm definitely staying with this place! -------- I've been coming to Annandale Smiles for six months now. That may not seem very long, but I had some major problems with my teeth after living overseas for years in a place with no dentists. Dr. Nguyen and the amazing dental hygienists and assistants virtually reconstructed some of my teeth; they look better than ever. I needed a couple fillings, a couple crowns, a root canal, and a tooth polishing, and they handled every single thing like the consummate professionals they are. They worked hard to get everything done on my schedule, which was especially appreciated as I may soon be leaving the country again. They always told me what they were going to do before hey did it, stopped periodically and made sure I wasn't in pain, and gave extra pain relief when they discovered that one side of my mouth was more sensitive. People in this area are kind of spoiled for choice when it comes to dentists, but I would recommend this place to anyone. I may even come back to this place when I'm overseas... come back to see the family and the dentist. ;) read more

This is our 3rd practice in one year. Our insurance forces us to switch because this insurance is not widely accepted. We have a United Concordia. Annandale Smiles is conveniently located just off Braddock Road. Parking is tight but we have managed. The staff is very friendly, this includes the front desk, the hygienists and dentists. I have visited for a standard cleaning. On my first visited, I received a welcome gift: gym bag with water bottle and other items. More important was the service. My dentist was very detailed in her examination. She was patient in explaining issues that I had. There was no pressure to get anything fixed immediately. They accommodated me when I did request the service. They offer a convenient texting reminder. As an added bonus, I referred my father to this practice and received a nice referral gift card. The practice is large and it's fairly easy to get an appointment. Call to see if they take your insurance. It's worth the visit. read more

Hygienist was great. The doctor pushed Invisalign on me. Did NOT like the hard sell. Stick to doctoring, not sales

I've been going to Annandale Smiles for about 5 years. My favorite hygienist is Virginia. She's gentle and very friendly. I make my appointments so she can clean my teeth. I do not like going to the dentist, but Virginia has helped calm my fear. Also, for the first time, Dr. Choi examined my teeth and entire mouth. He was very thorough. This is the first time a dentist at the office examined my entire mouth. He answered my questions. He was very friendly and made me feel calm. I will request him if I ever need dental work. All the other dentists come in with a rush. The front desk staff is very friendly as well. My only complaint is filing my dental work with my insurance company. They always say this is not covered. Then my insurance company does pay it. Then they tell me I have a credit. No, stop charging me. Also, they will say this is not covered so we are not going to submit it. No, submit everything then I will pay the difference. This is my BIGGEST complaint about this dentist office. It has gotten better, but still need to improve. I left today without making a payment!!! Hopefully this is a sign. Even with this complaint, I would recommend this place. read more

After being a long time patient at Annandale Smiles, I have to update my review. I feel like others should be aware of what I experienced. Last year, I went in for regular cleaning and was told I had the start of a cavity. It took a while for the doctor to get the filling right so that the bite felt normal, but eventually, it felt good enough to go home. At home I realized that the bite still wasn't quite right, so I went back. They decided they needed to refill it. That was fun. And by fun I mean it wasn't. I'm pretty good at the dentist, but this made me anxious enough that I requested laughing gas. After that visit, the tooth became extremely sensitive and painful. Fortunately, I was able to fix that with Sensodyne toothpaste. But there is also now a gap in between the filling and its neighbor so that every time I eat, food becomes painfully lodged in there. I have to have dental floss on me at all times because the pain can be unbearable, depending on what I eat. But the worst of it was last August. They said my daughter (who was 8 at the time) had a cavity. She is terrified of needles so she had an epic freakout. The doctor and hygienist did not even try to hide their disdain, which pissed me off. I mean, THIS IS YOUR JOB and surely my kid wasn't the first one to melt down when presented with a long needle that is inserted into their gums. They referred me to a specialist to fill the cavity. I decided to not use their suggestion and instead found a pediatric dentist in Vienna (Jack Weil, who is a ROCK STAR). He and his staff instantly put her at ease (I raved about them like a lunatic in another review so I'm not going to repeat it here). Not only that, they didn't find a cavity at all. And they reminded me that when Annandale Smiles sealed her teeth at an earlier visit, it rendered a filling completely unnecessary. I was furious. Not only did Annandale Smiles attempt to conduct a needless medical intervention, but they also put my daughter through hell for their own greediness or ineptitude. I'm not sure which one is worse. It has made me question whether or not I had a cavity at all last year. Their ineptitude certainly put me through a bit of hell too. read more

Dr.Lopez was great. Very professional office and they all have a very caring approach.

I'm shocked. I was referred by two long-time patients of this practice. Both of which have RAVED about Dr. Johnson and his office. I currently split my time between Richmond and Northern Virginia so I am already a patient elsewhere in RVA. However, I was more than excited to give it a try since I'm due for a cleaning and my schedule happened to work out with me being in the area for a Saturday appointment. The office receptionists were super sweet during all my encounters on the phone with them prior to my appointment. However, as soon as I stepped foot in the office things quickly went south. When I arrived there were two patients in front of me. One was currently checking in the other and I were waiting. The next patient was taken on the other side of the counter to be checked in by another receptionist. Meanwhile, I'm waiting 5-7 minutes just to let them know I've arrived. During this time, some conflict about a patient's payment prior to their appointment arose. Things quickly escalated and a yelling match transpired between the patient and receptionist (after over hearing the amount this patient had paid prior to even have the procedure-- I imagine I probably would have been a little distraught too). The patient even called out one of the receptionists for rolling her eyes (YIKES). Naturally I felt pretty awkward waiting at a new office to check in while this is happening. I finally checked in, which just involved handing over my filled out forms (from home), ID, and insurance card, and being told I could have a seat. I think this was the receptionist's way of trying to shield me from the unprofessional events occurring. So I'm sitting and waiting again far past my appointment time. Another two patients come in. One is taken back quickly (with the same appointment time as myself) the other is checking in near me. Again I hear an outrageous amount of money owed by this patient today, however this person seemed calm and like that was the correct amount. Should have been an easy transaction -- yet they were up there for 10 minutes. I realized once again a patient was fact checking the amount they owed/already paid. This person had receipts saved, which seems like another warning to me. I'm sitting there thinking, what the hell, RED FLAG!!! I've never been asked for money at my previous dentists office or actually ANY doctors office for that matter, they always just bill me later. And if they did ask for money it would be in a more private area! So finally 30 minutes after I've been sitting there (15 minutes after my appointment time) I was called up to the desk again. I was told my Anthem/Blue Cross insurance card doesn't say dental on it and they asked if I know I have dental. I said yes, I'm 110% positive I do have dental insurance. They proceeded to say they couldn't confirm that because it's a Saturday (which I understand, I guess?). So anyways, at this point I'm ready to get the heck out of here. This clearly is not the office for me! Following the trend of the morning, they ask me to pay for my cleaning. I say nah I'm good and no I don't want to reschedule and walk out. Long story, I know, I was just shocked by my experience and how it contrasted both my referrals so drastically! Maybe I'm used to being treated with a little more value and respect or just not being questioned about my insurance, but today I learned that is not a standard all offices have. Hopefully they live up to their reputation for everyone else-- but that was my first impression and I will never be returning. This is a 0 star review by the way. 3 Tips for the office: Tip 1: As a receptionist, you can ask for insurance information ahead of time if you're worried about people being covered/ payment. Tip 2: Have a separate area for people to pay (preferably after service), I'm pretty sure you're breaking HIPAA laws or at a minimum not respecting patient confidentiality by having them pay and discuss procedures up front where people check-in. I could hear what each patient was having done and how much they were paying. Tip 3: Actually reflect on the reviews people have left on here, that's not the same as responding. The trend seems like your office receptionists are the downfall of the practice (with a few exceptions). read more

My uncle is a dentist and his clinic is one and half hours a way . I used to go to my uncle but Annandale smile is only less than 30 min from my work and home so I went there . The worst experience I ever had in my life . Instead of saving the tooth, remove one of my tooth and while removing the tool accidentally hit another back of my tooth and broke . That tooth my uncle made with post and core. So I lost two of my tooth . After less than a month the front tooth one on the same row broke again . So I m done with this place . Also the front desk try to mistake charge me more and I have to correct one time . One of the women nurse is horrible . While trying to remove my temporary crown with out proper tools and try to pull so hard my bottom tooth almost come out and so painful I heard my nerve or feel pulling inside my teeth . The worst . read more

Just finished "firing" Annandale Smiles as my dental services provider. Signed a treatment plan to have an old crown replaced, and to have two fillings replaced. Upon arriving for my appointment today, I was told I would have to pay a significantly higher amount for the dental work. Receptionist advised the amount listed in the treatment plan may be incorrect but I should pay the higher amount and if my insurance company paid more for my treatment I would be refunded the overage I paid. It felt like I was being hustled so I said "cancel my appointment, I am finding a new dentist." I will never go back to Annandale Smiles, nor would I recommend anyone to go there for dental treatment. read more

Dentist and hygienists seem fine, but their front desk is awful. I had a dental emergency and needed x-rays, but they were reluctant to give them to a new specialist without a fee. I'm a customer of theirs for over 10 years, so I was disappointed that they could not be more understanding and provide the service. There are lots of options in this area. I would suggest you look elsewhere. read more

We have been going to Annandale Smiles for almost 20 years and Doctor Johnson is the best!!! I dreaded dentists until I met Doctor Johnson. He is truly one of a kind. Rosalie Javier has been our dental hygienist for many years and she is friendly, professional, and efficient. She is a true asset for the organization. The entire staff is always friendly and cheerful. It is always a pleasure to walk into Annandale Smiles. Sometimes when I am going to my auto mechanic across the street, I walk over to Annandale Smiles just to say hi because they make you feel nice and welcome. read more

Absolute scam artists. Was told I needed 5 fillings after 30+ years of no problems. Got a second opinion/xrays from a different dentist and was told I had no need for any work. This was over a year ago and I have had no problems or recommendations for any fillings since. I e-mailed Dr. Johnson about my experience and never received a response. Stay away! read more

This morning I went in for a routine cleaning. As a 50+ year old woman, I am grateful that I have good teeth (two cavities), strait teeth, and no jaw alignment issues. I had heard that this group pushed Invisalign, but hadn't personally experienced it until today. At the end of my visit, the dentist suggested that I consider Invisalign since food occasionally gets stuck between my teeth. Seriously? Have they ever heard of floss?! read more

It was great to see Dr. Michael and his staff. He is very compassionate and we look forward to our next appointment for a dental cleaning. My Mom has a hard time walking so we were in a wheelchair and could not hold her steady enough to get the x-ray but that is quite alright; we will try again next time. The patience shown by the staff was awesome! Love this office. Bill Marin read more

Always a fantastic experience at Annandale Smiles. In these COVID times, one can't help but feel a little uneasy. However, as usual, the staff was awesome. My hygienist was also great. Dentist visits make me nervous. She could sense that and put me at ease. Highly recommend. read more

I've been going here for a couple of years now and have had good experiences, but today's appointment left a very bad taste in my mouth (no pun intended). Dr. Choi laughed in my face regarding a traumatic disorder I had with my teeth and gums. It was very upsetting for me and very disrespectful. I will be actively looking for a new dentistry in which I feel safe and comfortable in. read more

I literally just got off the phone with the office as I was trying to confirm that they accept my insurance (Dominion National through Kaiser Permanente) as they were on the list I received as network providers. The very sweet receptionist told me that they would have to check my insurance once I made an appointment and CAME INTO THE OFFICE. I inquired whether that made sense to make an appointment and come in before I knew whether or not they would accept my insurance and she told me "that's how we do it". Really??? In what world does that make sense? I am really sad as they had some good reviews. read more

They were wonderful would recommend this office. I got a great cleaning and it was pain free very happy

thank you so much Dr. Do and assisant Michelle for providing me with most excellent quality work and care. i wasn't sure which tooth was causing pain, Dr. Do took the extra time and effort to take more x rays, check my teeth thoroughly again, and pinpoint the problem tooth. Dr. Do removed the exsisting bridge and extracted the tooth with exceptional skill and absolutely no discomfort caused to me. Dr. Do is a true professional. Michelle put a petroleum lip balm on my lips to help me feel more comfortable and was very attentive and kind. all the front office staff were also very warm, friendly and helpful. Annandale smiles dental office is well organized efficient and welcoming. read more

Consumer beware and ask about the fine print. The dental work is fine but office staff needs training. I called to make an appointment and inquired about their "membership plan" as advertised on their website. The receptionist was all to quick to book an appointment but did not explain the "plan" in detail, as I had requested over the phone. When checking out, they got "confused" on how to bill me but gave me the "membership plan" as I had requested when booking the appointment. Next day, when my spouse tried to get the same "plan" he was told "No" and that they would be sending me an updated bill. When I called to complain, there was no apologies just excuses and even blame toward me, the customer. I'm appalled that dental practices cannot give accurate quotes before services rendered, a simple cleaning, x-rays and fluoride should be pretty straight forward. Be sure to read the fine print and ask LOTS of questions. And, by the way, I was due a "refund" in the end, but they didn't even have the courtesy to call me. I had to follow-up with them twice as to processing my refund. Like a previous Yelper mentioned, there are so many options in this area - take your time and find the right place. read more

I've had various experiences at Annandale Smiles, but overall, I give the office and staff a good rating. I really like how flexible and available scheduling is. I will say first off: either have great dental issuance or cash. Otherwise, I advise you go to another dentist office. They are REALLY strict with the whole coupon thing too. The billing isn't so much a problem as it is a matter of "the rent's too damn high" meets very strict billing policies. Dental work is stupidly expensive--especially in NoVA. Most of my billing issues come from being unprepared for the several thousands of dollars of care I received. That's not really their fault. Though, it is frustrating to have a procedure that ends up leading to further procedures that you didn't anticipate. Due to a numbing gel issue, I had a painful injection experience. I was not pleased and definitely had a bit of a meltdown. I don't feel proud about the meltdown, but it hurt. When I complained, I was told the injection would begin working immediately anyway. The doctor was right, it did. Still, I was frustrated and unhappy already. The Zoom Whitening is pretty bad ass. My teeth were very noticeably whiter. I highly recommend it. I changed my star rating from 3 to 4 based solely on how much I've really appreciated the professionalism and kindness of the hygienists that I've had appointments with here. Dr. Johnson has also been very professional and thorough. read more

Very professional, friendly and clean. They got me in and out. Explained everything about the process every step of the way. Gave me great info on taking care of my teeth moving forward. My teeth look and feel great. Couldn't be happier with the experience! read more

I have just did cleaning & floss in here, everyone nice with me. They made my teeth very satisfied, pro.... That's all my words :v

Been here a few times now, for a root canal, a cavity filling, and a cleaning. Great care, nothing's gone wrong, and very friendly practitioners and staff! read more

AVOID! TERRIBLE FROM START TO FINISH! After abysmal ​performance as a dental practice, from record keeping errors that caused overcharges, misordering that caused delays, malpractice that ended in one of the kids teeth having to get pulled, and general incompetence all around, we decided to find another dental practice. When our new dentist asked for our dental records, they wanted to charge us $210 to send them over. I looked up the HIPPA and Virginia laws regarding dental records and, while fees are legal, they must be "reasonable and "cost-based" related to the costs associated with copying and transmitting the records. I told the office I would be willing to pick up the original records in person, which would involve no copying or transmission costs, and they still refused. read more