We bought 4 pillows from here. Well, well worth the price! Nessa was so super knowledgeable about…read moreall the different types of pillows that they have. We got to test them out before we selected the one we wanted. Mind you they are made to order, so for the most part you find one they don't have it in stock at the store. If you are lucky they might, but most of them are made to order. They tell you 4-6 weeks, but 1 of our 4 was shipped out the very next day! 2 more shipped out a week later. I am still waiting on 1, but that is because I selected one pillow for a slide sleeper and it was different from the other 3. I love our Avocado Green pillow because we are able to stuff it to the firmness we wanted with the extra fill it comes with. You can choose from standard or side-sleeper. It is so pretty inside I was inspired! Now to go get the stuff to change my room! On the way out...don't forget to ask for a cup of Kombucha or Cold Brew. It was yummy! Thanks Nessa for all your fantastic knowledge...2025 we will definitely come back when we are ready to change out our mattress we've had forever!

Such a frustrating experience - just trying to buy replacement pillowcases turns into a 3 month…read moreordeal of multiple trips to the store and trying to get online support. None of which has been helpful and has only complicated the process. This whole experience started off negative from my first store visit. I arrived 20 minutes before closing which got me an icy reception. There were maybe 5 employees there and it was clear that nobody was happy about me walking in. Their demeanor was so confusing I even asked if they were closed, even though I checked the hours. Had they asked they would've known I was just there for a quick pickup but after seeing there were no pillowcases in stock I had to approach the group that were just sitting there staring into their laptops. So one of them placed my order online and lo and behold it's the wrong size. This is just the beginning of it, if the company wants to "investigate" they can refer to my back & forth emails with Aura, who I'm not even sure is an actual human. My pillow is still naked.

I called and spoke to Jaya, the owner…read more After a few minutes we were able to negotiate and close a sale for my very weird request . She was super friendly and nice . I'm going down there tomorrow to close the deal , and I will update this review afterwards .

This is long overdue but wanted to say how happy we were with two separate purchases made at this…read morestore. Jaya was very helpful and friendly. I would definitely recommend.

Where do I begin! My fiancée and I were in the market for upgrading our old Amazon mattress and…read moreReal Deal Sleep was the perfect location for the job! JD absolutely made us feel welcome, and fitted us to a perfect mattress with all of the trimmings! The price, quality, honesty, care and concern was the absolute best in all of San Diego! The mattress and base we purchased will last us a long time but I am sure we will be back for an upgrade in years to come! Thank you JD! 5 Star Service!

I came by recently to pick up a new pillow case protector for a specialty pillow I purchased here…read moreback in 2020. Looks like JD moved the shop down the road as this definitely was not the original place I stopped by 4 years ago. JD is still the man. Super friendly and we chit chatted about other stuff like health improvements to which he gave me some recommendations for. He did not have the original pillow case I bought back in 2020 but sold me on another pillow protector. If I ever actually need a mattress in the future you can bet I will be heading down to Real Deal for sure!

When looking for a mattress and good customer service, this is not the place you want to purchase…read morefrom. I ordered a mattress two weeks ago and I have yet to receive my mattress. The delivery company this use in San Diego, CA have incompetent employees and the CHAT online employee are getting paid to sit at home and eat their donuts and drink their coffee and not help a customer out when needed. Their response is call tomorrow. delivery drivers write incorrect information on their notes so their supervisors go by what their employees/drivers say but do not know the true story from their customers. John Eck CEO of Mattress Firm better open his eyes to who is being hired to work at his company. RUN WHILE YOU CAN.....

I am admittedly one of the most indecisive people when it comes to choosing a mattress, I have…read morefound. There are so many choices out there! Chris, poor guy was there for all my indecisiveness, and was just a happy, upbeat guy who is so patient and kind! Chris was SO helpful he is extremely knowledgeable when it comes to all the mattresses in the store, not just his favorites. We've been to other mattress firms, and sometimes that can be the case. I highly recommend the La Jolla store if you're going to go to Mattresses Firm. 5 stars for Chris, hands down. Thanks for your help can't wait to get the new mattresses:)

Tempur-pedic does not stand behind their products and they have quite possibly the worst customer…read moresupport! Run - find other mattress from a company that actually cares about their customers. Overpriced, poor a quality items.

Stuck up employees who will literally kick you out unless they think they will get a sale off you...read more

The Most Excited I've Ever Been About a Mattress! Vispring…read moreLa Jolla - My Dream Bed Is Waiting for Its Perfect Moment I haven't slept on it yet (it's being hand-built in England and will arrive as soon as our remodel finishes), but I'm 100% sure this will be a five-star, life-changing experience. I'll update after the first night! After wasting money on a Tempur-Pedic (the adjustable cooling version--still a hot, chemical nightmare that didn't cut the mustard, with zero edge support) and a Saatva (shallow, bouncy, unsatisfying sleep), I'd given up on the restorative sleep of my youth. Then Jessica Chepovsky at Unscripted Spaces in La Jolla--knowing my priority was non-toxic, all-natural materials--pointed us to Vispring (pronounced vy-spring), opening our eyes to unparalleled luxury sleep. At the Vispring showroom, we met Sam: charming, hilarious, zero pressure, and passionate. He's been selling mattresses of all types for many many years--he knows what he's talking about. He spent over an hour geeking out on Vispring's 120-year British legacy (invented the pocket spring in 1901 for the Titanic's first-class suites! Gifted a bespoke Regal Supreme to Queen Elizabeth II for her 1977 Silver Jubilee. Supplied beds to liners like RMS Queen of Bermuda, Ocean Monarch, King George V, and Queen Elizabeth II--royal connections galore!). He showed every exquisite natural layer (British wool, horsehair, cashmere, silk, cotton--no synthetics or toxins) and how each mattress is hand-nested, tufted, and signed by the craftsman, embodying true opulent craftsmanship. I've checked Hästens too--they're great with horsehair and Swedish heritage, including bougie versions like the Grand Vividus--but Vispring is bougie in its own right, and it wins for me with superior value for the money, British precision, and a supremely luxurious, supportive-yet-dreamy feel, with its own top-tier like the Diamond Majesty. Customization was amazing: Firm tension throughout, low and sleek for our new Unscripted Spaces bed frame. Vispring offers exceptional divan choices customizable by fabric, style of headboard, and legs, but we got our low-profile one from Jessica from Poliform. I've been daydreaming about sinking into this bed nightly. Can't wait for that royal-quality sleep queens and kings enjoyed--and knowing this heirloom-quality mattress will be a lifetime investment, lasting decades with proper care! Sam and the Vispring family made this the most fun purchase ever--huge shoutout to Jessica Chepovsky for the intro! Five stars for quality, history, customization, service, value for the money, and excitement of reclaiming youthful sleep post-remodel. Thank you, Sam (legend!), Jessica Chepovsky, and Vispring family! Update after first morning. - One ridiculously excited, soon-to-be well-rested customer

From the owner: All Natural Handmade Luxury Mattresses- London 1901read more

We paid top dollars, about $18,000. They don't stand behind…read moretheir product. Worst warranty ever. Once you purchased the bed, they won't stop selling you whatever they can and check the warranty and DEMAND A BETTER COVERAGE!!! A Most issues after one year are your problem and they'll charge you unreasonable prices. Bottom line, look for something else. Very bad customer service.

Purchased my mattress here and love it. It is beyond comfortable and I would recomend getting…read moreyourself a Sleep Number mattress asap.

This was our first visit at Mattress Store SD, and we wish we knew in previous years. We had…read morevisited Real Deal and Mattress Firm stores before. We had a budget for under $600 for a full size mattress. Michael N. was our salesman and was very helpful with their limited selection of great quality mattresses. We tried two mattresses and selected a soft/firm mattress type, where it doesn't sink much when sitting/dangling legs off the side. It was perfect for our young son's first bed! The best part was it was same day delivery and we saved on delivery by paying cash. Also, on delivery later at 6pm that evening the delivery man named Manny was able to take away our old mattress to recycle. Thanks guys!

I do not have enough words to describe how amazing this store and the Newels are. This is maybe the…read more3rd time we purchase from them and they have never disappointed. We first purchased a mattress and a complete bedroom set. Everything went great and we decided to purchase a bar off their website. So when it was time to purchase a mattress for our 3rd bedroom we did not hesitate to shop here again. Not only was Isabella super helpful with providing information, but Darren assisted with picking the perfect mattress to fit our sleeping positions. AND THEY HAD IT IN STOCK! AND DELIVERED SAME-DAY! AND REMOVED MY 30yr OLD MATTRESS! And the price...unbeatable. Thanks Darren and family!!

Peter for the win !!! What a great guy . Helped me find a super great mattress , delivery , and…read morehelped e pick a pillow . All in under 30 min . S O L I D High recs for Peter at Purp !

I had such a great experience with Peter at Purple Mattress! I needed to get a new mattress as fast…read moreas possible. He listened to my needs, complaints, lifestyle, and preferences, then gave me a solid three recommendations. I haven't been able to sleep on my stomach in a long time and ended up choosing the mattress most comfortable in that position. Peter immediately helped me order it, suggested the mattress cover which will definitely come in handy, and he helped me find a perfect pillow. I have the mattress coming in 5 days! I couldn't be more excited. In addition to helping me get everything sorted, he had such a kind rapport. We talked about his kids, grand kids, zodiac signs, and living on the East vs. West coast. He made the journey to buy the mattress easy, fun, and seamless. This was my best experience buying a mattress practically ever. Such a genuine soul and a company with a good purpose! I highly recommend Peter at Purple for any mattress shopper!

This nursery has all of your needs. They are sooo generous and knowledgeable to help you out if…read moreyou're new to caring for a garden / indoor plants. Won't be going anywhere else!

This nursery has an extraordinary selection. The staff were readily available to answer questions…read moreand find just what I wanted. It's pretty pricey, as to be expected in Pacific Beach. If you're into plants, stop by and pick one up today!