Terrible customer service. I called with a few questions but turns out I had the wrong number. The…read moreentire time the employee was rude and when I tried to tell them their number was listed under a different business they hung up on me before I could even finish my sentence. Will never do business here.

We rented a limo for prom on a very short notice and luckily they still had availability. Make sure…read moreyou give them the right contact info so that you can receive a confirmation email. I made the reservation over the phone and they messed up my email - but everything was sorted out in the end. The limo came right on time. Our driver, Sergey, was courteous and helpful. We made multiple stops and Sergey was very accommodating. He was also quick to pick us up when we were ready to go. The limo was clean and had free water. There was a Bluetooth music sound system that allowed us to play our own music. Overall, I had a great experience with this company and would recommend to anyone.

This is my first negative review of a company. They are getting one star because at least the…read morecompany sent a vehicle and the driver was nice. It stops there. I reserved a Mercedes sprinter van including the works(bar, tv, refrigerator, neon lights) for my father's 80th birthday. I prepaid the rental and tip as requested by the company (maybe this was my first mistake). Upon the day of the service, I was contacted by the driver that he would be late because the van had a flat tire. That was fine, things happen. However, when the driver finally arrived, he brought a standard white ford van with no extras. It was not what I paid for. As we had our family all waiting to take my dad on his birthday trip, I did not make a fuss and we made the best of it (including stopping at Walmart for a cooler and ice). The next day, I politely emailed the company and asked for a refund of the difference between the rental costs of the two vans (a reasonable ask and good business). No response. I emailed again, no response. I called and the person on the phone acknowledged getting the emails and the manager would call me. This is not a company you want to do business with. I question now if the vehicles pictured on their website even exist. You only get one 80th birthday (many won't even get that). Everett limo ruined it.

We had the pleasure of utilizing these guys' service. They were very professional, respectful and…read morevery flexible. The limo driver was friendly and attentive to the party's needs. I would recommend them to anyone who is after top notch service

Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

Excellent and timely service. Very communicative. Have used twice. Very happy. Will definitely use…read morein the future.

Best airport to fly in and out of! Small, so check in and TSA is quick. No walking to your gate…read morebecause it's right there! Once through TSA you would think you were in the lobby of a beautiful grand hotel! Beautiful seating and fire places! Very restful!!! There is a restauant and bar. They have a paid parking lot.

Abe was an excellent service provider! Uber does not pick up any longer at Paine field so booking…read morewith Abe 1 day before my arrival was clutch! my flight even took off early (pilot trying to avoid heavy fog warning) and after I emailed Abe to let him know he's was able to arrive early and get me on time still! Amazing when you are coming in at midnight already! price was fair, ride was smooth, definitely recommend!

Professional Service!!!!…read more Kudos to Premier Airport Service. This company is the most professional business I have had in a long time. I was coming in for my Alaskan cruise and I was referred to this company by my Facebook NCL group. After browsing the website to figure out how to get the process on booking, (which was very easy navigation) I decided to call and speak with someone to just confirm and ask questions since I was coming from out of town . Customer service was stellar. All my questions were answered and I did not feel rushed at all. I was even informed to save monies to return to the website and book online. Absolutely amazing. Before my flight I had received a follow up call of confirmation which I was very grateful for to just let me know I was not forgotten. My group got the pick up from the airport to our hotel , then pick up from the NCL ship to the airport. Both pick ups were handled with professionalism. From airport to the hotel Michael Z. Sent a text to us informing us his whereabouts and stayed in communication with us until he found us despite all the detour chaos of the airport. This was greatly appreciated. He was friendly, welcoming and socially gifted. :) they switched our driver on the last day pick up from the ship, I'm sorry because I would love to give his name as well but customer service did communicate the change and informed us they were still on schedule which was great as well. I know there is alot of shuttles to choose in this area but if you're looking for stress free, budget friendly, great customer service support, this is your company ! I will forever be grateful and scream from the high seas of any cruise ship Go Premier Go! 10/10 rating !

Great experience. I was given a complimentary upgrade. Ride was easy, convenient and fast. Thank…read moreyou to Robinson and Justin and driver Shaun

Booked a ride about 2 weeks prior to our flight into SeaTac for 5 adults, one child, 6 check-in…read morebags, 3 rolling carryon bags, and a few backpacks. At home, putting all the bags in one place, I estimated all our bags would likely not fit and I would have to order a separate Uber to our hotel in South Lake Union. Got on our flight and as soon as we landed at 7:30pm on a 5/25/24 (Memorial Weekend), I took phone off airplane mode and immediately got a text from our driver, Francisco. I told him he was very early because we had just landed. He reassured me, it was no problem and that he would be at our baggage claim carousel. We arrived and he stood out as he was very well dressed. I approached him and told him we have a lot of bags and I may need a separate ride. We then gathered all the bags and he asked, "Is this all of it?", then, "This is no problem?" And help us roll away a few bags and led us to the parking lot. We approached a large Cadillac Escalade. Francisco opened the trunk and methodically took each bag and placed it in the trunk. When I thought he couldn't place anymore, he continued on to put in the rolling carryons. Did some repositioning of bags and closed the trunk. I was amazed everything fit back there! Francisco was very friendly, approachable, and nonchalant. Put me at ease as I am an anxious type. He kept conversation with us the entire trip to the hotel, which took about 20-25 mins. He unloaded all our luggage and graciously offered to help us into the hotel. Although very nice, we had it all handled. It was a very nice gesture. Excellent service and I would definitely book again!

I reserved a ride via their website, from Vancouver to Bellingham, months in advance. I received…read moremultiple confirmation emails afterwards which quoted the initial price. Two days before my ride, they called me telling me the price had gone up $100 due to 'border fees', and told me it was my fault for not calling to confirm the price. The ride itself was totally comfortable and professional, but beware of last minute price changes and shady dealings.

I booked a long cab ride from Snohomish to Tacoma and back today for a client with Everettone Cab,…read moreand they were fantastic!! Tara was extremely helpful with booking and kept in touch with me about the ride's progress. Sam, the driver, also kept in excellent contact with me and was extremely understanding when the wait between the ride there and the ride back was much longer than expected. Tara and Sam made it so easy for my office to pay for the ride for our client online. The ride total was less expensive than other local cab companies too. Our office plans to use Everettone Cab from now on. Very grateful for their excellent service!

Bill was Very polite and on time highly recommend. Will definitely use again to Paine Fieldread more