David Henseleit at the funeral home was so thoughtful and caring. He was professional and…read moreefficient. The memorial for my mother that my sister and I planned was the best one that 150 people said they had been to. My mum would have loved it!

I can't imagine a worse experience after the death of my mother than dealing with the vultures that…read moreare Springfield Funeral Home. The costs are hidden and outrageous. To prey on grieving families is the lowest of predators. And to make the point, when we questioned the costs and paid their bill the owner had the audacity to try and upsell me a rock to put by mothers ashes!! STEER CLEAR!

I called this place when my father died a few days ago, and was not offered any condolences at all…read morefrom the receptionist, or Terance, the agent with whom I later spoke. I called back afterward to say I was unhappy with the lack of empathy shown. I then got an email from Terance that was terse and succinct: "sounds good" then "sent from my iphone". He did not acknowledge my complaint. I then asked if I could deal with another agent as I was unhappy with his attitude, and got a response back that said "My applauses". I think he meant apologies but who knows? This took three days while my dad's body lay in the morgue. He didn't answer my question about whether or not it was too late to go with a different company. Luckily I hadn't signed anything and went with a different funeral home. I am still shocked at how abysmally I was treated at one of the worst times in my life.

I had a very good experience with this business. Terance went out of his way to meet our wishes and…read moreaccommodate us when we requested changes. If I emailed him after hours he responded. The receptionist was ver professional. They were very kind and supportive throughout. I'm

I took a Kuerig to where his business is, he was very accommodating with respect to time. He…read morepromised a reply that evening and I got it. He spent a lot of time analyzing the machine and it turned out the machine wasn't able to be repaired. He offered to take the machine to recycling, and he waived the assessment fee. In my view, BKS is the kind of service that could benefit many households. Joy Allan

I contacted David, the owner of this company for a small move from Kelowna to Courtenay. He took…read morethe time to come out and view what I had to ship and then give me a estimate. As I didn't have a full load I opted to wait and share a truck with someone else moving to the Island. I moved and the truck came two weeks later. When i met them at the storage facility I was impressed that everything was very well wrapped in moving blankets and tied down nicely. David and his crew were great in getting the truck unloaded in good time. I 100% recommend this company when moving locally or long distance. Great to support a local growing company. Thanks so much Great Little Moving Company. Susan Machin

I cannot say enough positive things about Sam & El Zorro tailoring. Sam worked with me through…read moremultiple fittings to make my wedding dress fit as I had dreamed. The communication was excellent, price was great and I couldn't be happier with the final product. Brides- Sam is your man and will walk you through every step. Thank you to El Zorro Tailoring!!!!

Sam is wonderful and the team is up to any task regardless of how difficult or obscure it may seem,…read morethey made a up a beautiful new cassock for me, I am proud to wear it!

This was a very bad experience with customer service at the front desk once I had feedback. Do not…read morerecommend. Bad card stock, edges looked like a very poor cutting tool was used. And edges were bent. the woman at the front didn't focus on my issues and became defensive towards the fact that I was less than pleased with the product. Even if a client is upset about something, you should try to right it. Not argue with the client, instead focus on how you can do better. As a business, you will from time to time have feedback and hear that the product is just not up to par. They don't provide proofs except upon request (which was not communicated until after the job was done) so there's no way to know what you'll get until it's done. proofs aren't just for client to review before print begins, it's to protect your company do you don't lose money through printed product not purchased. Always request a proof if you're working with this company. But the cutting job was not good either.

Tyler was very communicative about my print request. He explained the details to ensure that the…read moreend product would be completely satisfactory. He was able to have the print items delivered in a timely manner. They are very professional. I would use them again. The billing department needs some training. Overall, this was a wonderful experience.

Once again such great service from Wayne. He is so accommodating, helpful and professional. I…read morewould send anyone his way with that exceptional service.. and the storage units of course are clean and well maintained and secure.

Friendly Staff Very Knowledgeable Store has a great…read moreselection of Products Great Sales on all there sport knives House of knives orchard park has been a favorite store since 1996.

I been a loyal customer for years actually since I moved here in 1991 bought many many knives and…read moregadgets sent many people to this store for kitchen items to shavers sport knives etc since Chris the General Manager left the new Manager was rude and un willing to serve me with the highest standards of the company he said I have lost all my rewards through house of knives Not friendly and also ther was no selection of sport knives I have more knives than what was left on display please order new knives and a new manager thanks!