David Henseleit at the funeral home was so thoughtful and caring. He was professional and…read moreefficient. The memorial for my mother that my sister and I planned was the best one that 150 people said they had been to. My mum would have loved it!

I can't imagine a worse experience after the death of my mother than dealing with the vultures that…read moreare Springfield Funeral Home. The costs are hidden and outrageous. To prey on grieving families is the lowest of predators. And to make the point, when we questioned the costs and paid their bill the owner had the audacity to try and upsell me a rock to put by mothers ashes!! STEER CLEAR!

I called this place when my father died a few days ago, and was not offered any condolences at all…read morefrom the receptionist, or Terance, the agent with whom I later spoke. I called back afterward to say I was unhappy with the lack of empathy shown. I then got an email from Terance that was terse and succinct: "sounds good" then "sent from my iphone". He did not acknowledge my complaint. I then asked if I could deal with another agent as I was unhappy with his attitude, and got a response back that said "My applauses". I think he meant apologies but who knows? This took three days while my dad's body lay in the morgue. He didn't answer my question about whether or not it was too late to go with a different company. Luckily I hadn't signed anything and went with a different funeral home. I am still shocked at how abysmally I was treated at one of the worst times in my life.

I had a very good experience with this business. Terance went out of his way to meet our wishes and…read moreaccommodate us when we requested changes. If I emailed him after hours he responded. The receptionist was ver professional. They were very kind and supportive throughout. I'm

I recently attended Valleyview Funeral Home with some friends to prepare our deceased friend's body…read morefor burial. Upon arrival we were shown into the room where she lay on the gurney. To our horror she was STARK NAKED! A friend quickly grabbed a towel to cover her - it was not a very big towel. I believe it is customary to cover a body with a sheet! - this was not done. We proceeded with the preparation of the body, which was then placed in the coffin. We did not say anything to the funeral home staff at that time, but wrote an email to one of the funeral directors to express our shock and disappointment. There was no response. Then we wrote to the manager of the funeral home a couple of weeks later - and still received no response! No apology! This is an abominable lack of respect - and a complete lack of DIGNITY!

From the owner: At Valleyview Funeral Home, there is no higher honour than to help family and friends come together…read morein celebration of life. Located in Kelowna, British Columbia, Valleyview Funeral Home has served the local community since 1977.

From preplanning through to placement of cremains at the cemetery, everyone at Everden Rust was…read morekind, respectful, professional, helpful and considerate. The facility was clean and new, and the whole service was excellent. The only snag happened minutes before the start of the service. An elderly guest had tried to email a lengthy addition to the eulogy, but it was never received. Even though she couldn't remember her password, somehow Malachi was able to help her retrieve the document and print it off for the speaker right before he was ready to start. Talk about going above and beyond! Five star service, start to finish!

From the owner: When you experience the loss of a loved one, you can trust us to guide you through the arrangements…read morenecessary to create a meaningful ceremony that celebrates the unique life being honored. Our staff is committed to providing your family with the highest quality care and service in your time of need, and we take pride in our responsibility to lighten your burden as you take the first steps toward healing.

Ray was so understanding and comforting when we came to speak with him in regards to my…read moregrandfathers passing. #drivingsolutions4u #wefinanceyourfuture www,drivingsolutions.finance www.linkedin.com/company-beta/18155468/ #Penticton

Not at all impressed OMG I am So very disgusted. Went to my…read moreuncles funeral on Wednesday June 8 2016 And as we pulled up to the grave we had to sit 15 minutes while they finished digging the grave yes you heard right. And all the while my poor aunt having to watch as the dug her husband of 55 years grave. How absolutely disgusting and unacceptable I am still shocked and saddened to have had to witness this I would so not deal with the funeral home after all is it not the job of the funeral director to ensure all has been taken care of