I have my second hot tub from Oceanspray. I went back the second time because the service was…read morealways so good. That's most important to me. The pandemic was rough on everyone and things got a little shaky, to be honest. That may account for some reviews on this page. HOWEVER, now that Christine is in charge of service, they are the company I was counting on them to be. She returns calls and more importantly, she listens! Paul is one of the techs, and he is wonderful. Also, if I can't be here, they just come and fix what needs to be fixed.

Buyers beware! We purchased a Hot Springs sauna from ocean spray a year and a half ago. It has…read moremajor internal defects and leak issues even though we take extremely good care of it. We use it a couple times a week, only my husband and myself -no children, no guests, nothing. The tub has cracks and leaks throughout. They have been extremely difficult in responding for repairs. We've had to wait two weeks at a time for a technician who comes without proper tools and equipment and then we have to schedule follow ups that take weeks at a time. Hot tubs are not supposed to crack within a year! We were told the tub would last 10-15 years. We are now meant to be scheduled for the hot tub to be taken back to the Hamptons for diagnostics and we have to wait another week to even schedule that! We have taken extremely good care of our tub and yet here were are only 18 months later and will likely have to wait through 8-10 months of stress, headaches, paperwork, phone tag and two-week later appointments to even have a functional tub. It is very disheartening and I would strongly recommend avoiding Hot Springs and Ocean Spray.

This company is the worst I have seen in a very long time . The wife will answer all calls and tell…read moreyou all stories and they just want to take your money . There is no professional business with this company . Never never use them

From the owner: New customers only can sign up for our elite pool, spa services with pre-season packages and…read morepricing. Offer ends 4/30/2026. Email the office at office@8qualitydiamondpoolcareserviceinc.com to ask questions and sign up. Leak detection, re-plumbing, and equipment replacements. Receive free winter pool monitoring! Please call the office 631-885-1524 to schedule for pool and spa repairs, opening/closing, acid wash, deck power wash and repairs. 8 Quality Diamond Pool Care Service has been providing prestige and elite services from cleanings, repairs, renovations and leak repair. We are raising the standard of quality and customer care when it pertains to salt and chlorine swimming pool weekly maintenance, heater replacement, repair and maintenance. 8 Quality Diamond Pool Care Service, Inc. is here to provide services by divine energy. Remember everything is energy and we do everything with love. 8 Quality Diamond Pool Care is now serving Mount Sinai, Miller Place, Port Jefferson, East Hampton, East Hampton Village, Water Mill, Sag Harbor, Westhampton Beach, Westhampton, East Quogue, Quogue, Southampton, Bridgehampton, Amagansett, Wainscott and Montauk, NY.

Doug was punctual, professional, honest and friendly. I would recommend this company.read more

Excellent communication, reliable, trustworthy, and extremely helpful. Doug gave a fair estimate…read moreand held to that estimate when he was on the premises. He easily diagnosed my three leaks, fixed them, videotaped before, and after, so I could see the difference, refilled my spa, and put my new cover on for me. The spa is like a brand new spot and it is almost 10 years old. I cannot recommend Doug highly enough.

Great service, honest and great communications. jamerican…read morepools is a rare professional and knowledgeable! I will recommend

From the owner: Jamerican Pools services both residential and commercial pools and spas with expert care. We offer…read moreweekly cleaning, equipment installation, repair, and troubleshooting, so you can relax and enjoy your pool or hot tub year-round. Serving Suffolk, Nassau, and Queens County, our friendly and knowledgeable staff is dedicated to 100% satisfaction—guaranteed. Call today for a free estimate and experience the difference with Jamerican Pools!

Have to say since I have been using this company my pool is crystal clear and the chemicals are…read morealways in the right range. My pool was being serviced by another company and it was always turning green, I always felt they rushed through us and never really vacuumed it right. I'm so happy I found them and so is my pool.

These guys not only provide great pricing and are very knowledgeable, their customer service is…read morefantastic. They are friendly, incredibly fast and responsive and we feel very well taken care of all year long. I've never felt taken advantage of and the few times we've had a problem, they show up fast (don't think it's ever been more than an hour wait).

Islandia Pools is an absolutely amazing company. Every employee from the office to the techs have…read morebeen a pleasure to work with. They are kind, professional and patient. From day one I have been extremely satisfied with their level of customer service. I highly recommend Islandia Pools.

While they did a reasonable job in cleaning and maintaining my pool last summer, they charge way…read moremore than most other pool service companies in the area. They also overcharged me for an inadequate pool cover and were very arrogant when I questioned them. Would not recommend or ever use them again. Reply to owner's response: I did not choose the pool cover. As a new pool owner I asked them for the best cover and they provided an inferior one. They charged me $3625 for the cover which sells for $1800 to $2100 from reputable, licensed and insured service companies in the area. Their invoice only stated pool cover and did not detail the type or model number.

they took my money and didn't service the pool. What else do I need to say to get my point across?…read more I don't trust this company.

From the owner: Good Day All!…read more It’s Mr. Splash here! We are officially open and active for all pool and spa related services. Cleanings, repairs, restorations, Openings, installs, and enhancements! Changes to our Weekly Services are in affect for this season. There is now a membership fee, and pay per visit after each visit, to ensure quality at each visit! Book as soon as possible we are filling up fast! We look forward to to servicing you Pool/Spa (413) 405-4626

Shari was amazing for booking! She explained my pool opening in detail. She gave me several options…read morefor all my questions & was very courteous & responsive! Mark showed up with Reggie & opened the pool without no issues & explained everything! He showed me how to use the robot vacuum I had as well as folded & put away my winter cover. The value was great for setting everything up making sure no leaks & testing the water to endow it was good.

Hired blue wave for a pool vac. Loved the results. Booking was fast and easy. Shari is very nice…read moreand my pool looks amazing!!

Took $1000 for pool cover and never did the work nor refund my money. Stealing is so wrong!!! Total…read moreRip off ! I sent certified letter requesting refund. Letter returned unopened with a note on the envelope that he was no longer at that address

This company I hear has ~800 customers, and at times, I feel like I'm the only one. A true…read moretestament to how well run this place is and their commitment to outstanding customer service. I hired them for a pool inspection before buying my house, and use them for all service, referrals for other things (brickwork, etc.), converting to salt water, new pump, and for any open questions I have. 1,000% satisfied and highly recommended.