Excellent service. My vehicle looked great. Prices are very reasonable. I will definitely be a…read morerepeat customer.

I bought a 25 Bronco from Dick Witham having an amazing salesman. My bronco was totaled from the…read morehail storm so I went back to Dick Witham and purchased a 26 Kia Seltos. My experience was so easy and fast. Thank you MARTEZ ANDERSON for your help once again.

We hit a deer and needed quite a bit of body work done. We had several issues with parts on back…read moreorder (not the fault of Witham at all) and had to work with them for a few months. The staff in the collision center are super friendly, communicative, and reliable. They even filled our gas tank, because they felt bad about how long the repairs took-- despite it not being their fault at all. They also provided us with a car for the final few days to use while our car was being fixed. I highly recommend taking your vehicle here, if you want to work with people that you genuinely trust.

I can't thank Shawn Streittmatter at Boubin (www.boubin.com) enough for his exceptional service and…read morededication. Over the holidays, my Jeep Wrangler's heater core went bad, leaving me in a tough spot. Shawn went above and beyond--offering not only to fix my Jeep but to meet me halfway between Texas and Iowa to ensure I could get home safely. His commitment to customer care and genuine concern for my situation is something you don't come across often. If you're looking for a team that truly cares, Boubin and Shawn are the ones to trust. Highly recommend!

This is the best store of its kind in waterloo. Shaun is a great guy. He explains things until you…read moreunderstand everything your getting done. If Rocky is still there I give him big props too. I don't know anyone else there but I can say I have never had a problem with my stuff after it was fixed. Yes the is some people a little cheaper but, you get what you pay for. And it don't amount to much more with a store of the same calabor. I swear to God I am a real long term customer. 35+ years going there. And I only go there no more than 1 time a year. But they treat me like im a high dollar customer. So I'm going to say to Shaun. "Bro you run a great shop". O and also the service is 2nd to none.

Hi All, On Saturday the 30th of June I drove into Birdnow…read moreMotor Trade in Oelwein,IA. Here I was met by a very pleasant gentleman by the name of Cary Casteel. I explained to him exactly what I was looking for. My perfect vehicle needed to be a Ford Escape that was 4-wheel drive so I could make it to work through the snow drifts that Iowa loves to throw at us. He proceeded to show me the different ones that would meet my needs. Cary was very knowledgeable about the features and took the time to visit with me about each of them. During the test drive Cary actually let me sit in the back and drove me around so I could experience what my passengers would. We joked about it being like a scene from Driving Miss Daisy, lol. I made my decision that this was the place to buy from! While filing out all the paper work I met Jeremy Birdnow, he was very up beat and pleasant to speak with. I also would like to mention David Clayton, who finished up the financial end of this transaction. David explained in great detail about the warranty and what it included. He was also very friendly and made me feel very confident that I was making the right decision. To get to the point I feel this is the place to buy from if you are in need of a vehicle. They definitely treated me well! I will return!!!! Thanks Guys! I so appreciate how easy you made my buying experience. I now own a 2018 red Ford Escape... Diane Toussaint

Mark, I wanted to let you know that Kelly and I had both of our cars get some spring cleaning in…read moreyour detail shop. Wow, you would think they were brand new. My truck had an oil service and some recall work done as well. Kelly's car had a recall done too. Dick Kester brought us a loaner to use and was awesome in communicating and going above and beyond in customer service. You can expect to have all of our service business moving forward. I'm telling everyone about our experience. Thanks for calling this winter to ask for our service. That made the difference.

Asked for a bid on a last-minute big job, a Mercedes Sprinter Van, and this team of professionals…read morecame through with a fair price, expedited service, and excellent workmanship.

Price was reasonable, considering that they came to my home and worked on my car for over four…read morehours. They did a good job and it was so nice not to have to wait around. I'd use them again.

Great service and fast service. And great prices. The best cleaners from dirty to brand new. To…read moreinside it out and And the best engine cleaning ever. Look Brand New when all done.

whatever you do if you're thinking about going to him grab a hammer and hit yourself in the head…read more This man either has dementia or is absolutely crazy. I have gone to him eight times in the past two years at first he was OK never remembers you but every time it gets worse and worse and every single time he yells at you on the phone this time was it. I took my car to Tuffy's after Ericksons did $400 of work on my car and my service engine light was still on and then he asked me if I had any problems with my brakes I've never had an issue with my brakes until I left his shop the next day I went to Tuffy's in they said that he drained my brake fluid was completely empty I've never had problems just had an oil change all things were tapped off and go in the same place to have an oil change for the last six years but all of a sudden it was empty or you serious so he's trying to cause problems on my car now I need brakes and my calibers are bad because I drove with no brake fluid in my car this is not even half of what this man is done do not waste your time he is legitimately crazy and he forgets everything he could have your car for a week unless you call him he wouldn't even start on it it could be sitting in front of his door he does not remember anything. Worst experience of my life Dealing with cars

When my cars have issues greater then Oil Changes, I go to Chuck Ericson. I have had my cars…read moreworked on by Chuck and his team for many years. I trust Chuck and know that he knows how to fix my car so it will run. I put many miles on my cars as I use them for work and they have to go - no question. When the cars have issues or need brakes replaced, I go to Ericson Automotive. Chuck has many years of knowledge and can be trusted to give you solid advice, do a great job, and charge a fair price for his work. If your cars need to be seen by someone you can trust - choose Ericson Automotive.

Well, I got an oil change here. Ac relay was blown when I got the truck back. Didn't know right…read moreaway. Had a wobbling or something with my front driver's side wheel. Asked them to check if it was a ball joint or what have you. Trusting then tocasre about my safety. Gave me a $500 estimate. Got a second opinion at the last minute, saved me 500 bucks. Thanks guys....

Always accommodating for last minute needs. Very personable and willing to explain anything going…read moreon. Three prices are reasonable for large or small service needs.