I had a pretty good experience here. Very friendly and helpful employees. Quade helped us and he…read moregets five stars for his friendliness and his awesome first name! Overall it was good but I wish they had better indicators for where people should park. It's sort of just a free-for-all. I'm getting dropped off by someone, they have no idea where to park. That's my only complaint though.

They will lie to you just to get a 10 on the survey. Do not use this business and specifically this…read morelocation. Horrible experience with them. Would never rent from enterprise again.

Long story short: I bought a performance vehicle that ended up having $6,000+ worth of issues,…read morewhich means either the dealership knew about the issues and sold it to me anyway, or, they have a terrible inspection team that somehow missed all of these issues. Neither explanation is the kind of dealership you want when looking for a luxury or performance vehicle. Or any vehicle. So. I bought a car from this dealership less than a month ago. Both Chan and Buzzy were very helpful and serviceable. They both were willing to meet me after hours to help me buy this car. Because I really wanted this car. I am a 34 year old female buying a 397HP manual transmission for the first time. It meant a lot to me. The first day I went to see my car, I noticed the tires were missing chunks. I brought up that the tires were missing chunks, and Buzzy was immediately startled and apologetic. Someone had curbed the car. He had not noticed and he said he would absolutely bring it up to the shop. My boyfriend took a look at the brakes and said the brakes were shot, too. Again, I was told those would also be looked at for safety. We three sat down for awhile and I asked why this car had been on the lot for almost 50 days. It's a 2019, turbocharged Golf R. It's beautiful. I was told, "I don't know." "Okay, well. Why'd the previous owner sell it?" "I don't know." Hm. Well, maybe that's the truth. After some talk, I said yes, I would buy the car, IF the tires and brakes were fixed. Those were the things I had noticed, those were the things I wanted. No one wants to buy a new car with chunks missing out of the tires and also immediately have to drop a couple hundred bucks to get a brake job. The next day when I am prepared to purchase the car, I was told "neither item came back as a safety issue" and they were not fixed. Well, okay. So I asked if they would subtract the cost of those repairs, but they would not. I was told, firmly, regarding the price, "Layla, it's an as-is car." So they wouldn't work with me on price and told me the tires and brakes weren't bad enough to be repaired. I believed that. I believed them. I bought the car. 3 weeks later, I have to take it to a shop because it starts leaking coolant. Leaking coolant means the engine will cook- it is a huge problem. I get a call from the shop where I had dropped it off and they ask if I know about the tires and brakes. I say, "What...about them?" They say, there are literal chunks missing from your tires. The tread is shot. You've got 0/32, 0/32, 3/32, and 3/32. And your brakes, the front brakes are at 20%. The rear brakes? 10%. Great. The two things I had asked for. The exact two things I asked for and was told were not a problem. I would then take the car to the dealership because of the leaking coolant problem, which was a $1,300 fix. While at the dealership, one of the guys tells me the rear differential clutches are stuck together, causing the car to bind up and be stuck in AWD. It's a $3745 fix. Here's the thing. I don't mind about those two insanely expensive fixes. Sometimes you buy a car, and if you can't do your due diligence inspecting it, it's your gamble. I accept that. So I reached out to the dealership, and I was like, "Hey, I'm giving you the benefit of the doubt that you didn't know about the coolant leak, or the clutches, and that all sucks that I was sold such a problematic car and these items were somehow missed in your inspection.....but can we negotiate on the tires and brakes that you told me were not an issue?" I reached out twice. They didn't respond. Nothing. At least a "No" or "No, sorry" would have been nice. Well, not nice. But...something. Unfortunately, I've got $6,500 worth of repairs...And yet, all I wanted, all that I am asking for is help with the tires and brakes. Some sort of negotiation. That's it. Thing is, I realized later than I should really ask for all of it. Because as I was wondering about how there was so much wrong with my car, and how did they not know? And how had it not sold.. It occurred to me: the car I bought is a Volkswagen. Luxury Motor Car Company, their shop, is next to a Volkswagen Service center. Next to, as in, they share a parking lot. I'm pretty sure they knew everything. And if they truly didn't know, then how good is their inspection process? Because the way I see it, there's two options here, and neither are good: either they missed thousands of dollars worth of repairs that my car needed, or they lied to me about it. Not exactly the place I would want to buy a luxury car from.

Bad experience bad cars. Got the run around for two months when I broke down after driving one of…read moretheir cars less than a week. New engine required. Owner is kind and tried. Employees take you for an idiot. Got my $ back and moved on. At least that happened.

I worked with Dave Orr on this one. Our daughter was in a car accident. It was a well loved family…read morecar and the damage seemed right on the edge of totaled/not totaled. While it was being reviewed I had the chance to speak with Dave several times. He (and others I spoke with) was kind and knowledgeable. Everyone was sympathetic to the situation and took their time with us. I know quite a bit about vehicles and I could tell he knew what he was doing was doing. Unfortunately, the car was a loss. But after this experience, we will be going to this business first for any auto body work. Thank you, Dave

On September 2025 l had my car repaired. I have a 2015 rc350 Lexus, that had a rust spot on the…read moredriver side. The left rear wheel well below the gas cap it was getting bigger. I went to Lexus dealership and two other body shop, but no one want to touch it. I took it to Dave Orr's Body Shop were l talk to Adam, he did a estimate and we had a consultation about my rust spot. Adam is professional, confidence, and guaranteed his work. He even fix a chip l had on my door. I was well pleased with the work he did on my car. I must say this too when they are working on your car, you should had another vehicle to get around. When they are dealing with a masterpiece you have to give them time if you want it done right. You do not know what's going on in the background and the challenges they have day to day, but I can say this when they get finished it's like your car is brand new. Listen! if you are searching then stop if you're concerned about your car and you want it fixed right plus you have another vehicle then talk to Adam. I will recommend anybody to them. Thank u! Adam

Good service, I bought my car here years ago. I was only in for oil change. Fast service with an…read moreappointment. The staff nice, friendly and they are like a family. Bonus as you can see from picture , sweet pooch keeps you company while you wait.

Ray was very polite and professional and helped us get in a car the same day. We bought a 2017…read moresubaru outback and had some bad experiences with other dealers in the surrounding area but were pleasantly surprised with the staff's attention to detail and kindness. A month or so later, no issues at all with the car. K.C. helped us with our financing and spelled out everything in simple terms and walked us through our options. Will definitely be returning in the future for our next vehicle.

Impact is a small shop that offers attentive, quality service with attention to detail. They are…read morethe opposite of many of those insurance company recommended shops that try to sell you like a too slick for their own good used car salesman. They will advocate for you with the insurance company. They don't cut corners or use low quality parts. They stand behind their work and work the details. This is the only local shop I would take my car to for bodywork.

got referred buy a dubwerx so I assumed it would be a good shop. I contacted them and scheduled to…read moredrop the car off. There was a month wait at the time and I was told it would take 2 weeks maybe 3 if they had to argue with the insurance company. Insurance company sent someone out appraised it and cut a check the day it was dropped off. I actually never heard from the body shop again until 3 weeks later when I was told my car would be done tuesday, Wednesday at the latest in a voicemail. I called the next Monday to make sure it would be done. Again, I was told it would be done. that Wednesday I called and was told that it would be done Thursday and that the headlight was on back order and they just assumed it would be there. when I picked the car up, the fender was misaligned and they said it was a quick fix and remained it worse and the headlight is still broken. They took payment and told the insurance company (through email because they wouldn't answer the phone for multiple days) the car was fixed. Insurance closed the claim and wont reopen it. 2 months later and my car is in worse shape than when I took it in