Every situation I've ever called them about there's usually a deadline and it's pretty quick. Event Apparel always delivers always thorough and extremely professional. Highly recommend this business for your sports uniform, jersey , lab coats and Embroidery... they get the job done. read more

Their work may be good but the customer service is non existant. I called and had a small project. Sandy assured me this is not a problem and not to worry. I sent the specifics to her, called her back to discuss, was assured again no problem, talked the next morning as she had not sent the art back for review as she said she would, was assured for the 3rd time that this was no problem and it woud be done by the end of the week. NOTHING. She never called back ever and our project that was a gift never happened. I don't care how good the work is, if they lie and don't do what they say, it's bad business. I would recommend to anyone to avoid going here and find someone who will do what they say and doesn't lie to you. read more

Unbelievable! Event Apparel has outdone themselves with what they produced for us. We have them a tight deadline and they were able to turn around in a flash! Very friendly, quick responses and very efficient communication. Would highly recommend read more

I dropped off my Hockey Jersey last week to get a single digit one color number sewn onto my Jersey. I spoke to Brian about my order & he did warn me he didn't have a seamstress on hand. I told him as long as it was of twill material it could be pressed on. He said it would take about a week to do. I spoke to him yesterday to confirm if the Jersey would be ready? He said yes but couldn't tell me what time? I'm driving from over an hour away and my timing coming to LA is important! I told Brian if it's ready I'll pick it up, if not, I'll just take the Jersey back as is. I honestly knew it wouldn't be done, no surprise at all! I've been a loyal customer of theirs for many and dealt with Terry, I have no problem with him. I'm only assuming they've changed owners or management? Just not the same service! It's so unfortunate that breaking promises to customers is no longer a BIG DEAL. My recommendation, STAY AWAY!!! read more

I was looking for a place to customize my gal's Dodger jersey for her birthday when Event Apparel was recommended. I called on a Friday and explained that I needed this customization by the following Wednesday and was assured by the receptionist that it would not be a problem. Dropping off my item that afternoon I was free from the responsibility of thinking how to make my gal's birthday special; or so I thought... Tuesday came and I called to see how my jersey customization was going along. The same young lady (receptionist) answered and transferred me to Terry (The BOSS). This time Terry assured me that I could pick up my jersey Wednesday afternoon without fail. 2:00pm Wednesday arrives and I make the same phone call to see how my jersey customization was coming along. The young lady answers (receptionist) and asks me question after question to confirm my order. After several holds I am told that my jersey has not been touched and Terry (The BOSS) is nowhere to be found. By 3:00pm I was back at Event Apparel picking up my non-customized jersey with an apology, "Sorry my BOSS (Terry) failed you." Now I have to worry because my gal's birthday is Thursday the 13th. Thank you Event Apparel, Terry (The BOSS), for this Epic FAIL!! Now my gal's birthday gift will arrive 14-days late from MLB.com. Do yourself a favor and avoid Event Apparel. I know I will... read more

Agree with the people on this site. They are very unprofessional when reach out to them they don't follow up. They make promises but don't deliver. I complained about the person who never followed back up with me. The I get an email from someone else who says they can't take any more orders for a couple of of months. Funny because the lady on the phone told me I could place an order. I was in a crunch and they said I could get my shirts before our homecoming game then nothing. I will NOT do business with them and reporting them to the BBB. read more

Wow! The customer service here was strange and upsetting and STOPS COLD if you ask for a second quote. I sent some artwork and received a quote. My customer wanted a better price so I reduced a color and asked for a new quote about 7 days ago. I had been working with Destiny. Destiny said she would review my order and get me a new quote. I called to check, but on Friday, 7 days after I sent in the quote, she hadn't responded. I called and another woman kept telling me that Destiny would return my call with a quote. I emailed Destiny and she did not return emails. The service became horrible and upsetting. They have for some reason decided they don't want to help me as a customer and I feel prejudiced against for no reason. I can't understand why a company would do that. Destiny acted uncooperative and strange when I asked for a second quote. I deal with vendors all day long and get great products, but this company is being rude and unhelpful. It is upsetting and I realized that it is important to let others know that if you ask for "too much" there is a limit to their customer service and it stops cold. read more

This is my second order with Event Apparel. Both times the order wasn't finished on time/when originally promised. BUT they threw in some extras and even delivered my order when I told them of the urgency. I'll be back again next year. read more

I work on a TV show that needs quick turn-over on a very regular basis. We are calling them for one thing or another once a week, whether it's to have patches made up with embroidery, or to have special heat transfer placed on tee shirts. Event has never failed us. Sandy pretty much rocks. read more

Last week I was launching a marketing campaign in Seattle, flying people in from around the country. I needed over a dozen shirts with an embroidered logo on the chest and sleeve completed and shipped in 2 days. My vendor said it would be 2 weeks to complete the order. I found Event Apparel through my neighbor and put my trust in them to meet this critical deadline. Not only did they get the special order Ogio shirts I needed completed and shipped on time, but they also came in under budget. I worked with Terry who was very nice and really accommodating as well as Sandy who had some great suggestions for the embroidery. The two of them make a great team and made the entire process really easy. I've dealt with other custom embroidery/screen printing companies a lot in the past that made me feel like I was bothering them with my order. Event Apparel made me feel like I was part of their family. I will be using Event Apparel in the future. read more

I have been using Event Apparel for nearly 8 years for high school baseball uniforms. Terry and Sandy have never failed me. They will take any idea and make it happen. They produce a quality, custom product and if there are any problems they fix it immediately. The customer service is top notch as well. read more

Always a pleasure doing business at Event Apparel with Terry and his crew! Many thanks to everyone there!

This Company is very UNPROFESSIONAL and I strongly urge EVERYONE to take their business elsewhere. I was and use to be a long time customer until my last experience. I placed an order with the promise from their Office Manager-Destiny that I would be wearing the shirts in ONE week. I was to have my PROOFS emailed to me for my approval by the end of that day. A week to the day of ordering I have yet to receive any proofs only to receive a phone call from the office staff-Sonya stating she needs more information about my order. Tired of the run around, I had my wife call to figure out what the problem was. She spoke to both Destiny and Sonya. Neither of them had any clue as to what was actually going on. Destiny at one point told her that I was a liar on two different occasions and as far as their records go, they were still waiting for my order to be completed by me. When my wife presented the question, HOW ARE WE SUPPOSE TO ORDER IF WE DO NOT HAVE ANY PROOFS TO APPROVE?? Destiny had no answer, but still stood by the fact that I was lying about what or how it was originally ordered. My wife was than put on hold for about 5 minutes so apparently she or they can figure out how to handle their screw up....When back on the line, Destiny started to say she was going to have the artist......my wife stopped her mid sentence, asked to speak to the owner TONY (who was already on the line because she was on speaker phone). She expressed to him her dis-satisfaction and how he has lost a long time customer who has brought a lot of business to his company and the community via Business, Sports, Personal, etc. Before even finishing how disgusted she was with them, they immediately interrupted her and dismissed her with a well than Thank You. THE WORST CUSTOMER SERVICE AROUND!!!! read more

I work in Law Enforcement in Northern California and placed several orders over the last few years with Event Apparel. They have taken the time to help design uniforms, hats and t-shirts for my charity events with excellent results. ( I continually get asked who designs my product and where it's made) The product was always on time and helped raise lots of money for the various charities. Thank you !!Thank You !!!. Thank You!!! I look forward to working with your company again and again. read more