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Eve & Ember

5.0 (4 reviews)
Closed • 8:00 am - 7:00 pm

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Services - Eve & Ember

Holiday decoration installation

Holiday decoration maintenance

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Holiday decoration rental

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8 months ago

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Kind Home Painting

Kind Home Painting

4.4
(67 reviews)

Fernando, Miriam, Patricia, and Gael delivered outstanding work. The painting itself was…read morebeautifully done, but what really set them apart was their attention to detail. For instance, we had an extension cord hidden behind the bed for our lights; after moving it, they took the initiative to plug everything back in without us having to ask. That level of care is rare and greatly appreciated. Equally noteworthy were Becki and Lindsay, whose professionalism, communication, and dedication to ensuring the project exceeded expectations were truly exceptional.

I do not recommend this company for house painting. I had numerous challenges working with them,…read moreprimarily due to the inexperience and lack of professional from junior project management, no bilingual staff present during painting, having to supervise my own house painting when no staff were onsite, unskilled subcontracted painters, and as of 7 weeks after "completion," NOT RECEIVING AGREED UPON REFUND OF $1300. I had my house painted ONE COLOR - WHITE - with doors and shutters painted black. What should have been a very straightforward painting job focused on complete coverage of my 50's Weeping Mortar style home, turned out to be an exercise in me having to supervise their painters because KHP supervisor was not on site and then argued and gaslit me about the poor work their sub-sub contractors had done. My rental house took four passes to get the initial painting completed, cleaned up, and decent. First pass in October. Somehow the junior PM missed that the front of the house was painted matte white, and the side and back of house were painted satin white. I emailed them to complain that the entire back of house was noticeably under-painted; that the "new" downspouts were a rainbow of blue, beige, and brown that had been poorly painted white; significant over-spray on the chimney, visible from the street, as well as paint on the ground and grass around my house. Their reply was "Weeping mortar is so hard!" We scheduled touch ups and to complete the front porch in May. I scheduled to be at the house for two weeks and communicated this to the junior project manager and sales rep several weeks ahead of time. In the meantime the same junior project manager texted me repeatedly to get the interior of my house on their schedule. I repeatedly told her that it wasn't ready yet. Upon meeting the project manager at the home, she noticed that the house was satin in the back, and matte in the front. They suggested a full repaint of matte all around as contracted. They said the work needed would only take one day, maybe two. The house was painted AGAIN. And as expected from the previous work, the newly painted front porch still did not have enough paint after the first pass. I said it needed another coat, only to have this same junior project manager argue with me about how "they won't do that." I showed her where there was incomplete painting, missed areas, and she gaslit me stating there was no way her best painter (and his very junior, teenage sub contractors) could have missed the weeping mortar this time. Then to pivot, she insisted that they could complete the work and touch ups including repainting the front porch after I was supposed to leave town. I said I would change my plans to stay until the work was finished. I booked a new hotel, extended my rental car, paid my cat sitter extra and met the team on site that Monday. This cost me and extra $1000. Oddly enough the junior project manager had the day off, and the "best painter" was a no show. Instead, it was me and their teenage junior painter using Google Translate to communicate what he was supposed to do. Consistent with the work done so far, this junior painter tried to finish this job with little skills and supervision, with me on his back to show him how to properly touch up wood with a brush. I had to direct him to not paint over my brass hinges, to prime my front door before applying light orange over dark red, and not use a roller on the exterior of my front door. After some back and forth via Google Translate, he called his supervisor, who arrived in an angry state and proceeded to ignore me, then mock me about my basic requests, angrily tore down the just masked front door, and left in a huff. I spoke to the missing junior project manager over the phone, and she again gaslit me for criticizing her very prideful sub... who wasn't present to paint and had instead hired a teenager to do the work alone. I could go on, but there is not enough room to write. They owe me a refund, and don't seem too interested. DO NOT USE THEM.

Eve & Ember - seasonaldecorservices - Updated July 2026

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