Called Norm's on Saturday morning Jan 17, 2025 about a broken spring on my garage door, Norm's came…read moreout at about 1:30 that afternoon and fixed the springs and changed 2 bad bearings on the tube that holds the springs. Norm and his wife Jean work excellent together and did a great job and they charged the price he quoted.No extra charge for it being Saturday. Steve P.

New garage doors installed with great efficiency. The timeline from getting an estimate to…read morecomplete installation was less than a week. Excellent price! Thank you Norm and Jenn for a superb job. We would recommend them without hesitation for garage door repair and replacement.

When I requested quotes, I received about 6 and they were all for the most part, competitive and…read moreresponsive. The quotes were around $125 to $175 to install the Craftsman .75hp belt driven Garage Door Opener system. One proposal was $200 to $400, which I did not consider. I want to them all for responding so quickly. I chose this company because they were one of the lowest and responded the first day and when I called them, they answered my questions. The actual cost was about $150. I sent them pics of the garage and door and they called back and told me specifically what else would be needed for installation and I agreed. Chris showed up on time, took the time to do the installation right and made the modifications to strengthen the metal door. He also had to align the rails and make other adjustments, which he showed me were installed incorrectly, which he fixed. Based on his knowledge and watching him do the work, I would have regretted doing this myself. Bottom line; I was very pleased with the work and would highly recommend them for any garage door work.

Called these guys needing a battery for my garage door opener. They told me they sold no parts…read moreaccross the counter,but would be happy to send a tech out to replace the battery. Really!! I was considering door replacement in the near future but they will not be on my list to contact!!!

Door Pro Garage Doors installed my garage door perfectly. I'm really happy with the quality -- it's…read morebeen more than six months, and it still works smoothly and quietly, like a well-tuned clock.

Everything was done incredibly well! The garage doors open so smoothly and quietly -- you can…read morebarely hear them. The installation was absolutely perfect. You can tell the team really knows what they're doing. I'm beyond satisfied with the result!

Beautiful doors, excellent service!! I would certainly recommend them to anyone in need of garage…read moredoors.

I have two new garage doors i purchased. This company would not install them unless I bought the…read moredoors from them. Not very customer friendly. They said due to warranty. I said I would forgo any warranty, but they wouldn't buldge. I went with smaller family owed company thinking they wouldn't be out to profiteer off the customer like the big guys. Guess I was wrong.

My neighbor was in the hospital and his garage door kept opening when no one was home or after his…read morewife returned home after staying in the hospital. My neighbor asked me to find someone to check out the garage door. Prolift had been recommended to me by a contractor. I called and spoke to Miles and then gave contact info to my neighbor. Miles said repairmen would arrive today at 4:00 pm and determine problem and repair the garage door. Arrived on time and immediately determined the problem and repaired it. Then continued with some lubricant and checking other possible areas to tune up. My neighbor was very happy and appreciative of the timely and professional service. When my garage door needs maintenance I will certainly call Prolift.

What attracted me to ProLift Garage Doors and ultimately led me to go with their service was the…read moreLifetime Warranty. Sure it cost a little more than most places but a lifetime warranty meant security for me and my family. Everything went well with the installation and we even called them once or twice with an issue which they came out to fix free of charge, so the warranty was already paying off. And then a month or so ago it all changed. The door wouldn't open. The latch to release the lock was jammed and so were our cars. We called ProLift only to find out the local branch was closed but they have other locations and a corporate office, and we have a Lifetime Warranty. So what clucked go wrong? Then began the run-around. No one at "support" would give me the phone number to corporate. They kept putting me off, meantime our garage is stuck. I spoke to Brooke B. and Jacklyn and received a full of lies email from something called PSB. Operations, all promising to help me out. Nothing. Silence. I finally decided to call a local company and pay out off pocket to get it fixed. The technician informed me that ProLift shorted me a spring (a common practice used by ProLift to save themselves money) and the equipment they put their name on IS NOT there product (see photo). The total to fix my garage was close to $400 and after emailing the invoice to ProLift corporate and sending unanswered email after unanswered email corporate finally responds with a generic letter and a Vanilla gift card for $300, not even covering the total cost of my garage fix. I DID NOT cash the gift card, I turned it down. I found ProLift's 'here take this and go away' offer insulting. Trying to buy me off with a gift card that didn't even cover the cost of my repair, let alone my time and frustration only made matters worse. My advice is to stay away from ProLift, they are a fraudulent company that will say/do ANYTHING to separate you from your money. Their Lifetime Warranty IS NOT covered by corporate and their customer service stinks of excuses and lies to do anything/everything to avoid honoring their warranty. They'll say each office is independently owned and operated to avoid paying out YOUR claim but I can assure you they get a piece of the profit from each location. I can't tell who to use in your area, but I can promise you that you will regret choosing ProLift Garage Doors. The fact they put their name on someone else's product say it all. Stay away from ProLift, keep your money and sanity.

I called for a spring repair and they were able to fit me in the next morning. The gentlemen was…read morevery polite and completed the job fairly quickly. He was also the most affordable compared to other local quotes. We will definitely be using this company again for all of our future garage door needs.

We had them come out and insulate our garage door. They did a great job with the insulation itself,…read morebut didn't clean up after themselves so foam insulation pieces were left all over our garage. We still haven't cleaned it all up yet, and it's not from lack of trying. Also, as an aside, they damaged the front of our brand new (less than 36 hour old) freezer in the garage. I was CRUSHED to discover that it was scratched and dented because it wasn't cheap and we had just gotten it delivered two evenings before.