As we are sitting on our new sofa from Evans this morning we were talking about the whole process of our purchase. We appreciate Anna. She delivered excellent service without stalking us as we browsed the store. It is a skilled sales person who can answer all our questions, help with ideas, get quotes, set an expectation for delivery times (which were spot on btw) and process the paperwork all while giving us space and making us feel heard. Good work, Anna!! Then the time came for the actual delivery. This is often where the sale fails to meet expectations. Not this one!!!. Brian M. And Ken P. showed up and closed the deal with such excellent service. We are delighted with the sofa and will shop Evans Furniture again. read more

Firstly, I'd like to express my gratitude toward Juan and Casey for delivering my furniture. They were extremely professional, punctual, courteous and efficient. They helped me adjust the location of the sofa so it fit just right and were kind enough to move my old furniture to my garage. Additionally, I was highly satisfied with my in-store experience from beginning to end. I knew what I was looking for and Leasa Suppan on the showroom floor did an exemplary job sourcing the furniture. I was on a short timeline as I wanted the product to arrive in time for a visit from my in-laws. It was expected to arrive by the end of March which was cutting it a bit close. I was delighted to learn that they arrived early. Friendly, professional team and I was happy to shop local and support my community. Highly recommend and would gladly work with them again. read more

Evans Furniture - Furniture Stores Near Me - Grass Valley, California

I was in to purchase dining room chairs. They didn't quite have what I was looking for but I found a beautiful wall mirror and 2 accent chairs. We wanted to take them with us. They were so very helpful in loading up our truck, safely!!! I'll definitely go back. From the sales guy, Logan, to the loading assistant, Cooper, everyone was soo helpful!! read more

Great sales people, huge selection for a small town business and great delivery service. Reasonable prices and good discounts. read more

Your online presence is lacking. You should give a price and then mention, call to get the "best" price. I have neither the time or energy to visit before I shop online. As a past customer I was underwhelmed with the quality of Lazy Boy power recliner I bought. $1300 and 4 years later broken down mess. read more

Great store with lots of beautiful inventory. Lisa always helps us find the best fit for our needs. The delivery crew was amazing. Greg and Romero went the extra mile to make sure we were satisfied with our purchase. Great job Evans! We will continue to shop at your fantastic store. read more

Pretty darn good for small town furniture store..they have good stuff at competitive prices. Then the delivery time was right as they said I recommend them read more

I just bought a recliner from Evans Furniture. It was an all-round good experience. First, I can't say enough about my salesperson, Logan. Over the couple weeks it took me to pick the best option for my ailing back, he was always patient, helpful and knowledgeable. And importantly, he put NO pressure on me to buy something. He's one of the best (and sweetest) salespeople I've encountered. The store itself is nice, too. I prefer to shop locally when I can, and their big showroom has a fabulous selection. No need to travel to a bigger city for better choices. And to my surprise, their prices are very competitive, so I felt I got a good deal on my chair. I also have high praise for the other staff in the store, from the amazing manager Lisa to the owner to the delivery people. They all cheerfully made my experience a pleasant one. I'll be back for future furniture needs. read more

Don't buy Lazy Boy from Evans. I got a recliner and was told that they could put a swivel base on any chair. Went home to Folsom and placed phone order with Evans. When the chair was delivered ($180) the base was unstable and didn't work right. It had an ugly half circle in back, was 4 1/2", not 3", off the ground, tipped to the ground when footrest extended. Impossible to recline! It also was high enough to crush a pet or childs head. I wanted to return it. I was told they wouldn't take anything back because of covid (it's leather!) I was never told this. The manager, Alan, offered to put the regular base back on (for $75). When I expressed concern to him about my dog's head getting crushed he dismissed me and just said "cute pup". So dismissive! I was so upset and disgusted I went to the Lazy Boy store. They said Evans should have showed me a swivel base and the differences. They were surprised Evans wouldn't take it back. Lazy Boy direct sent a tech out. Lazy Boy (direct!) was awesome. There was a way to modify base to make it less "tippy" and lower. Evans is clueless, service was terrible and they were NOT knowledgable. Buy direct from a Lazy Boy store. Yelp hasn't posted all my pics...will try later. They show how it's impossible to recline with the swivel base before modification. Evans did nothing!!! read more

Evans Furniture - The base goes so high my dogs entire head could be crushed. - Furniture Stores Near Me - Grass Valley, California

Delivery of my furniture from Evans Furniture Gallery in Grass Valley CA, was great! Nathan and Greg 4 did a great job. Friendly, fast and professional. read more

Nathan and Ritter delivered my couch and chair to me and were awesome! They were quick, kind, and even had an idea for me that would work better with my living room space. They also arrived right at the top of the time window I was given which was a pleasant surprise since oftentimes people don't make it until the end of the given time frame. read more

Great service inside the store all the way to the prompt and efficient delivery. Thank you, Brian M., and Kripton P. For the great delivery!

This by far has to be the worst furniture store my love and I have gone too, we put couches on layaway and they kept trying to deliver them on random days and times without any scheduled deliveries when we hadn't paid it off yet. The customer service is so sad, none of them have any answers and will just send you to the regional office. If I was you I would just go to auburn or sac looking for furniture, that's what we ended up doing for the rest of our house. read more

Greg and Nathan delivered and assembled our beautiful new table for us and I couldn't ask for better help! I was worried about our steep driveway making life complicated for them but they handled it with grace and efficiency. Thank you to Nathan and Greg for your friendliness and help! read more

Evans Furniture - Furniture Stores Near Me - Grass Valley, California

I came into Evans Furniture with certain criteria in mind for a new sofa. I conveyed this to Leasa S. and she kindly showed me everything in their inventory that might possibly work. I went home with a couple of top contenders in mind. Leasa wrote the info of my favorite sofa on the back of her card and said if I decided I wanted to purchase it, I could even just call in and arrange everything over the phone. After going to Sacramento and seeing what else might be out there (nothing I liked and triple the price), I gave Leasa a call and 2 business days later I now have my new sofa that I love. The delivery was top notch. Jon P. and Kyle R. were so nice, timely, fast, and efficient. I couldn't be happier with my experience at Evans Furniture Galleries. read more

Juan C and Matt R did an amazing job delivering! They were really respectful and put our sofas exactly where we wanted them without an issue! read more

When you purchase furniture they also sell you a "protection package" which is supposed to cover your furniture for damage. They claim you will receive info and details in the mail. After several trips to the store to ask about this nothing has ever been received. Perhaps it is a sham and just another way to get money without providing a service? read more

Michael R and Matt R delivered our furniture today. They were friendly and very professional. They made sure that I was happy with the way the furniture looked and if it was arranged properly. read more

had a wonderful shopping experience at this store. Julie was so genuine, caring, helpful and supportive in helping me select and purchase my sectional. I was so pleased with her grace and style! This store was just fabulous and honestly every time I went in browsing before finally purchasing I felt good about the staff and quality of products I purchased. read more

The people at Evans were great. From the purchase made with Monica to the delivery by Casey and Greg H. we had a great experience. We love our new ever so comfy chairs! read more

Recently bought a couch from this location & had it delivered. Amazing and prompt service, Brain and Matt were very efficient and friendly. Highly recommend! read more

Although it took longer than expected because of covid, the sofa we ordered last Fall was finally delivered today. The delivery guys. Kyle and Greg, were super friendly, and personable. They set the sofa up quickly and efficiently. read more

absolutely the worst customer service i have ever had!!! i ordered an entire living room set in may and still have not received my furniture!!! i will never buy from this company again!!!! save your money and shop elsewhere!!!! sincerely very angry customer read more

We had the worst experience ever. We went into the store and looked at area rugs. We decided on one and ordered the 8' X 10' size. When we came to pick it up, it was 5' X 8'. We let them know and they ordered the correct size while we were there. They said it would be about 6 weeks. Well it was 8 weeks. We went to pick it up and guess what. It was 5' X 8' again. At that point , we just wanted our money back. 3 months later and 3 trips to the store and they still could not get it right. We live an hour away. We will never shop there again. read more