I have had an account here for some years and have never yet had a bad experience with C & G. Staff…read moreare so cheery, attentive and, more inportantly, DO their job. Great experience and I would recommend this company to all. Thank you for everything.

A friend of mine has always sworn by this place so while I was out today running a few shoe related…read moreerrands in town I thought it would be wise to get the massive wad of Euros I've had on me, since I returned home from travelling a few months ago, exchanged. The reason that my friend (Frazz) has always sworn by this place is that they will apparently match any conversion rate that you have been offered. So he cheats, by getting a couple of good quotes and then exaggerating them a bit to his own gain. I, however, am a rubbish cheat and get the feeling that these guys are much better at this game than I am. On my visit today I found the place to be totally down to business straight forward beuro de change with less in the way of packaging than your average bank. Great I thought, but as I stood there in the queue I noticed a distinct air of haggling going on between the man with the conversion screen behind the counter and every customer he served. Then it dawned on me that, like Frazz, you have to be in the game here or they will be making their profit from you. Having done no research into what my Euros are actually worth I turned on my heel and beat a hasty retreat. I suppose the moral of the story here is if you're going to use this place there is a good rate to be had. But do your research!

This is the shop to go to for business. No frills, nothing fancy, and secure facilities for the…read morestaff, we're talking cash only, and the best exchange rate in Brighton. For instance, at a time when Thomas Cook up the road were doing £1 to E1.19, The Coin Shop was doing £1 to E 1.23. Its right in the centre of Brighton, don't miss it!

I have banked with this bank for many years and was recently contacted by Isabella, a member of…read morestaff at the Brighton branch to review my accounts. She was very friendly, but professional. She guided me patiently through the various current and savings account options without being pushy and I am very happy with the choices I made. I had to phone her back as I had a query and it was so nice to phone on a landline which was answered by a person straight away, without having to go through all the automated options first. I am an older person and remember that this is how business used to be done a very long time ago. Thank you.

Co-Operative Bank Fan…read more Most things good, but administration needs to be speeded up. It would help to be given the name and extension number of the same person to deal with a query. Thank you Tom for helping. He is looking into a missing twenty pounds payment for me. I have not heard back yet but hope to soon.

The staff in here have always been really helpful if i have had any questions about my accounts. It…read moreis so much quieter than the Eastbourne branch and much smaller, so less daunting. I always do my banking here over the Eastbourne branch.

This is a really good branch. Lots of space inside so no queues outside the door. Lots of friendly…read morehelpful staff who always ask if there is anything else they can help you with. Cash machines located inside as well as outside the branch. Nice central location on the high street so you don't need to travel out of your way. Overall a really good branch of Lloyds.

Very helpful branch of this major bank. I had problems at Tesco (Horsham) cashpoint and had to go…read morehere for some help. They were not short of that. Brilliant attitude, advice and action. My problem was sorted and I had cash with in 10 minutes. Very impressed..Very grateful.Thank you

I'm not sure it's possible to rate a bank as more than three stars, let alone one I've never…read moreactually been in - so, as bank go, Nationwide, yer alright! My actual reason for commenting on this particular branch is that I feel the profile of its two outdoor cashpoints needs raising - why are there always huge queues outside the neighbouring Lloyds TSB cashpoint and yet nobody ever using this one? Beats me.

This is a very, very busy branch since Nationwide took over the Portman Building Society. Its…read morereceived quite a bit of investment, so there's a fair few holes-in-the-wall available. And there's often at least one greeter on duty, who will either demonstrate the machines or see to a query, so that the queue is often a little shorter than it looks. However, the level of expertise of the staff seems to have gone down in recent years, and the regard for privacy. I recently had a member of staff come to see me in the banking hall, rather than taking me to one of the glass-walled interview rooms. And a cashier who was taciturn to the point of . well, not quite rudeness, but not far off. I think its a teething problem with integrating the Portman customer, I hope it is, anyway, because its a good company with good products, very centrally located with a lot of facilities available on a Saturday, when most of us need them most.

Fantastic customer service and a seemingly endless supply of mortgage products depending on…read morecustomer circumstances