This little high street branch is the epitome of friendly banking. Ask for Lucy (the branch…read moremanager) should you have any issues. She is a lovely helpful lady with every answer at her finger tips. There are usually two tellers on duty at any time and because it's a relatively small branch the queue moves really quickly.

I'd originally opened my bank account with Barclays in the Cowplain branch, but since I moved into…read moreWaterlooville 12 years ago, I only ever go here. It's a very small branch but the way they've laid out the bank clerk window, the cashpoint and the customer service section really does make good use of the space without it actually feeling cramped. The bank has the more clean/white/sterile Barclays look to it, so it's been revamped as one of the newer branches, and it's always kept tidy and never too hot/cold like most other banks The staff there are very helpful and the customer service reps make time to listen to you; one time I was taking about £50 of coins down to the clerk window at the end of the day and he actually happily helped me count it into bags (not that I would recommend doing this daily)! I continue to keep coming here because it's small enough to feel like you're getting a more personalized service, as the tellers will recognise regulars, but the staff are efficient enough so that you're not kept waiting forever either.

I'm not actually a Lloyds TSB customer, so this is just a short review about their two outdoor…read morecashpoints. The cashpoints are okay. I once was stressed and took my card but not my money oops, idiot - luckily some woman chased me down the street with it! i was also probably trying to get away as quickly as I could due to the homeless man sat by the cashpoint asking me for money - I hate being guilted like this espeically when usually taking £20 out to be frivolous and drunk. If this, and the queues on Wed - Sat nights, put you off - use the quieter Nationwide round the corner.

The staff in this branch are always very polite and helpful. The branch is small and only has a…read moremaximum of 2 cashiers at any time, so if possible it might be worth avoiding lunchtimes if you don't want to have to wait a short time. It is possible to park close to the bank, and its free. the branch has a servicetill outside.

Before the recent refurbishment, this branch of Barclays always seemed an okay one. The carpet and…read moreinterior always looked a little old fashioned but I preferred that to the current space capsule make-over. There's a Barclays rep at the front of the building now that meets and greets customers and passes on information like what ISAs and current accounts are available. The rest of the staff however, usually seem quite grumpy and detatched and like the main branch, there's usually a queue whatever time of day you go.

I have had an account here for some years and have never yet had a bad experience with C & G. Staff…read moreare so cheery, attentive and, more inportantly, DO their job. Great experience and I would recommend this company to all. Thank you for everything.

I have banked with this bank for many years and was recently contacted by Isabella, a member of…read morestaff at the Brighton branch to review my accounts. She was very friendly, but professional. She guided me patiently through the various current and savings account options without being pushy and I am very happy with the choices I made. I had to phone her back as I had a query and it was so nice to phone on a landline which was answered by a person straight away, without having to go through all the automated options first. I am an older person and remember that this is how business used to be done a very long time ago. Thank you.

Co-Operative Bank Fan…read more Most things good, but administration needs to be speeded up. It would help to be given the name and extension number of the same person to deal with a query. Thank you Tom for helping. He is looking into a missing twenty pounds payment for me. I have not heard back yet but hope to soon.

A friend of mine has always sworn by this place so while I was out today running a few shoe related…read moreerrands in town I thought it would be wise to get the massive wad of Euros I've had on me, since I returned home from travelling a few months ago, exchanged. The reason that my friend (Frazz) has always sworn by this place is that they will apparently match any conversion rate that you have been offered. So he cheats, by getting a couple of good quotes and then exaggerating them a bit to his own gain. I, however, am a rubbish cheat and get the feeling that these guys are much better at this game than I am. On my visit today I found the place to be totally down to business straight forward beuro de change with less in the way of packaging than your average bank. Great I thought, but as I stood there in the queue I noticed a distinct air of haggling going on between the man with the conversion screen behind the counter and every customer he served. Then it dawned on me that, like Frazz, you have to be in the game here or they will be making their profit from you. Having done no research into what my Euros are actually worth I turned on my heel and beat a hasty retreat. I suppose the moral of the story here is if you're going to use this place there is a good rate to be had. But do your research!

This is the shop to go to for business. No frills, nothing fancy, and secure facilities for the…read morestaff, we're talking cash only, and the best exchange rate in Brighton. For instance, at a time when Thomas Cook up the road were doing £1 to E1.19, The Coin Shop was doing £1 to E 1.23. Its right in the centre of Brighton, don't miss it!