"Underwood Barron are key and valued partners of ours at Unity 101 Community Radio Station. Apart…read morefrom being everything you expect and more - from insights and genuine help - they also provide perspective and consultation that is truly valuable and takes into account your business or situation as a whole and not just what's on the number sheet. Their sense of empathy, kindness, and their "can do" attitude sets them apart. I would happily recommend Underwood Barron to anyone who's looking for not just a fantastic accounting firm to work with but a partner as well."

Queuing is the biggest issue in this newly refurbished branch…read more Wait times to see an advisor, a cashier or even to use the self-service tills are above average. The staff do try and make sure that people are in the right place but it does little to solve the fact that a lot of people use this branch. The advisors operate an open appointments system and you book in and wait your turn. The waiting area is acceptable and the branch is bright and clean. Privacy is not that great in branch. There are rooms for consultations but there are also open units which are visible and audible to other customers. It's luck as to where you end up. Staff are generally helpful, although, as with all banks and building societies there is the odd issue. Account opening and maintenance is, in general, hassle free though. Facilities for the disabled are more limited but the branch is fully accessible. New passbook machines have been introduced which allow certain passbook transactions to take place without a cashier - these should help queues as people get used to them but, at present, much help is still required!

I am amazed at how busy this bank is it clearly needs to be moved to a bigger premises but the…read morestaff are very friendly and do there best to help and make sure you don't have to Que up, worth checking out there savings account

This is a beautiful building. The staff here are nice. Always enough pens etc but oh my you have to…read morestand in line waiting to be served a long time. Why can't more cashiers be on the desks!!

Santander, On Winchester High street, is one of three in very low proximity of each other, meaning…read moreif one is busy, then a brief stroll down the high street you can assess the ques there, meaning often you can go straight to the ATM/counter to the friendly and helpful staff to help with your banking needs.

A good sizes branch of Lloyds TSB with all the services, plenty of counters and desks you can get…read moreinformation at/change details etc. They even have a triple cashpoint lobby inside which is available 24 hours a day. Sometimes very useful. There can be queues inside especially at lunchtimes but they go through customers pretty quickly and have always been helpful when I've been in there!

This is quiet a big Lloyds TSB branch with cash machines both outside and just inside the entrance…read moreso the queues for these are not normally long. When I go in there is always a queue for the customer services and the cashier desks. They now have a ticket system for the customer service where you take a ticket with a number on and they call your number when it is your turn. Most of the staff are friendly and helpful. I have been given some information one day and told I was given the wrong information the next time.

A very helpful staff are accomodated in this traditonal bank building…read more This is one of the bigger banks that you can find in North End. So far I've only been in a couple of times but on each occassion the staff have been both knowledgable and helpful. My wife and I went in to change her surname on our joint account (to mine) and the guy on the reception desk made this a much easier process than we were epxecting. There are a number of cashier windows in this branch and when I went there was harldy anyone in the queue. This bank is at the bottom end of North End. As usual with North end convenient if walking but not if you are in your car.

It has been closed for a few weeks due to refurbishments. The outside very much looks the same but…read morethe interior has more room and the cash tills are down on the left ,whilst there are settee chairs arranged in a small square, behind them and in front on that side are located the ATM`s, with information leaflets on the right as you enter. I would say an improvement from the clutter that purveyed before.

Since they took over from Abbey, they have had complaints, but that is expected in any…read moreamalgamation, although I cannot say they have messed me around. For instance they really have not changed the interior of this Epsom Branch.Nor have they changed the queues, or increased the staff to cope, busy periods! A lot to learn our Spanish practice friends!

Extremely impressed the attitude and very helpful staff at this particular branch. It was a…read morepleasure to do business here. Although busy and there was a long queuethey had staff running up and down the line offering to bank/withdraw customers cash/cheques. Very efficient.well done.