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Eugene and Oleander

5.0 (1 review)
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6 years ago

Great doctor who goes above and beyond for his patients! The office environment is warm and inviting.

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Ochsner Health Center - O'Neal - Nice waiting area on 4th floor

Ochsner Health Center - O'Neal

2.3(3 reviews)
3.1 mi

this health care dermatologist scheduled multiple appointments for the same time. they indicated…read moreyou should allow for 2 hours for a visit. Really this is unacceptable my time is just as valuable as yours. Stop treating people with such disrespect

Absolutely disgusted with the post-op "care" I received after spinal surgery at their O'Neal Lane…read morefacility. I had to call and remind the nurses that it was time for my pain medication every 4 hours, because no one was checking. Even after reminding them I still waited 45 minutes sometimes just to get my medicine. I had to get out of the bed after having surgery 9 hours prior, dragging my iv cart to the nurses station during the night because I had been waiting 50 minutes for someone to come refill my water. All of the girls were sitting at the station playing on their phones, once the girl I previously asked for water from saw me she said my bad, I forgot... I had to drag my IV cart to the nurses station for a second time the same night because my IV cart kept beeping ridiculously loud, I pressed the call button on my bed once to let them know, I pressed it again 10 minutes later to ask if anyone was coming and after 15 minutes I went to the station. APPARENTLY the girl who stopped the beeping just shut the entire machine off, and sent me back to my room. I wasn't receiving fluids for almost 7 hours. I told my morning nurse that my IV was hurting badly in my hand and she started checking everything and asked why my IV cart was powered off, so I told her that the girl at the nurses station did that and she didn't even look surprised. Unrelated to surgery, Ochsner owes me a refund from a visit in 2022 because a claim was incorrect. I had the claim revised by my insurance after I paid the claim in full and Ochsner making me run in circles to provide them with information that they already have to "prove" something. Not exactly sure what. ALSO, SHIRLEY J. (she refused to give me her last name because she knew she was wrong) was the RUDE customer service rep I had the displeasure of speaking to on 5/15/23 regarding the claim issue above. She did everything except help me, she yelled at me several times, acted like she couldn't see notes that I knew were in my file concerning this, and once the conversation was over and I was asking for her credentials her attitude went from menopausal old woman to innocent and apologetic. she needs to be fired unless this is how Ochsner likes their company represented. I owe Ochsner over $900 after surgery and would pay it in full right now if they didn't owe me money, until then i will drag this out paying minimum. Once this is taken care of, this company will never see another penny from me or my family. I have also pasted this same review on any platform that I found.

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Ochsner Health Center - O'Neal - Nice waiting area on 4th floor.

Nice waiting area on 4th floor.

Ochsner Health Center - O'Neal - Nice, big waiting area on 4th floor.

Nice, big waiting area on 4th floor.

Ochsner Health Center - O'Neal - April 2022

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April 2022

Eugene and Oleander - addictionmedicine - Updated May 2026

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