My doctor is amazing. Dr. Monisola listens to my concerns and provides excellent care and support.read more

From the owner: Quality - Speed - Comfort - Convenience is what you will find at Phoebe Diagnostics and Imaging…read moreCenter.We are committed to staying at the forefront of medical technology by offering the latest leading-edge imaging equipment at Phoebe. Our patients have access to digital x-ray, fluoroscopy, PET/CT, ultrasound, and our newest technology in imaging, the GE Light Speed 64-slice VCT system and the Siemens Magnetom Verio 3-Tesla MRI system. Additional services include pre-operative testing and routine lab work.All imaging equipment is accredited by the American College of Radiology (ACR).We have on-site, board-certified and specialized radiologists providing exam interpretations and hands-on care to our patients. Our team of highly trained technologists and professional clerical staff are also dedicated to providing patients with the most accurate, stress-free imaging experience possible in a faster, more convenient location in Northwest Albany.

Staff very welcoming. They thoroughly explain Everything…read moreyou need to know and seem happy to answer any questions you'll have. They don't seem to be over scheduling, which is appreciated these days. The lobby was clean and comfortable. I saw Tech Robert, he was the best, super friendly. Just a nice warning, calming vibe about him. Quick and easy Staff wearing masks. Sanitizer available all over the building. Wait time minimal. My visit was VERY pleasant

I arrived on time and was summoned for my scan quickly. The tech was friendly, the scan was quick…read moreand I was on my way. The only negative I noticed was a lack of seating.

This office is poorly managed. I was scheduled for an appointment at 10:30. When I arrived I was…read moretold the appointment was actually at 11:15 but they wanted me in 45 minutes early to fill out and sign two small forms. Then I was not brought in for the MRI until after 12:00. there was no explanation or notice that I would experience such a delay. I was told the scan would take only 15 minutes. It was never completed after over 20 minutes. I wasted over two hours of my time. The staff and management are unprofessional and treat patients like cattle. I will not go back.

one of the worst , as a physician myself i can not get my own report and contact radiologist for…read moreinformation , over a 5 days as a physician will never recommend to use them

Front desk receptionist is rude. Can't get anyone to answer the phone. Couldn't bother to greet us…read moreat all when we arrived or even acknowledge we were there. Simple courtesy goes a long way. Terrible experience.

I had a favorable experience with Southern Imaging Specialists. I was able to get an appointment…read morein a timely manner. When I arrived, the waiting room was empty. I filled out the paperwork and was taken to a dressing room. I was given a key to secure my belongings. I had never had an MRI before but was told what to expect before the procedure began. I was a bit surprised that it was going to take 20 minutes inside the machine. The machine was noisy, but again, it didn't bother me. The entire experience took less than an hour. I felt the staff was kind and the original Doctor that I had been introduced to was extremely accommodating in arranging the appointment without delay. My Dr. Kenneth Taylor received the results also in a timely manner and I was able to begin physical therapy immediately.

Very unfavorable visit. Waiting room was empty as I arrived at my appointment time. Asked in a not…read morefriendly voice what did I need. The many forms I filled out were of poor quality and could tell they had been copied many times. I was taken to a room and asked to take off some of my clothing and empty my pockets including my wallet. I was told my personal effects would be secured, but when I returned to retrieve them, they were not, and a key was in the door. The technician was itinerant who traveled wherever the parent company needed him. I had not been told my MRI would be with contrast. We had to wait for the doctor to arrive to inject the dye. It was very painful, and no empathy. The MRI was also very painful and louder than any previous. The machine appeared to be from the 70's. Definitely imaging on the cheap.

Update: I did wait two weeks to receive my scan results from this office, and, when I called to…read moreinquire as to why, was met with some resistance. The issue has since been rectified however, and I would still return to this location, as my actual scan experience was really positive. My original review: "A MILLION STARS! My doctor sent over an order for an ABUS ultrasound, and Bridgeway DELIVERED! The scan was thoroughly explained to me, and was run - expertly and on time - by Francis and Taylor. These two professionals had great bedside manner and put me fully at ease (and considering how nerve-wracking medical scans can be, that's saying something!) Everyone on staff was prompt and courteous. Just a fantastic experience here."

absolutely garbage if you have to go to have a mylogram and also ct scan being that I've been there…read morescheduled two times now and turned away because of reasons they say such as being short staffed and also that the "system" is down as I am literally sitting there checking in for my appointment and want to reschedule it yet again and I have wasted days away from work to continue to get rescheduled and just seems like maybe they don't have any idea of what they are doing or how to actually preform the jobs needed

This is no fake review I question most of these reviews a staff or friends of staff. My father is…read more80 years old bed bound and I brought him in with my 76 year old mom to his appointment. My mom does all she can but is unable to get all the facts at appointments and has a hard time walking much less picking him up and putting him in a bed in the room here. I talk my father to all his doctor appointments and of course them being together 57 years she wants to be there with him. I've never experienced a problem with us both going back to the waiting room for the doctor until I got to this bad policy and bad attitude medical facility. That goes for the cold , careless staff and the student in the back that called my father . So within 2 minutes they were requesting me to come back to pick up my father and put him in the bed. I noticed after the student didn't even move the wheel chair after I picked him up tripping but caught myself. Then I was told to go sit back down in lobby. I noticed there was enough room in the room for me to be with my father. Nasty , unprofessional, unhelpful, and lastly I listened to the two blond ladies gossip at the front desk the whole time. Im so mad I'm not even rereading this for Grammer!

I would leave zero stars if I could. My wife is a veteran. Her va doctor ordered a series of…read moretest, but Columbus diagnostic, in their own best interest, decided to ignore the va doctors request, and to quote " that is not how we do it". Can someone explain how in the hell they have a contract with the va, and who are they to override a doctors request for tests that he needs to make a proper diagnosis. My wife is facing a life threatening illness and they have demonstrated that they are only in it for the money. This place does not care about you, only how much money they can make off of you. I am not done, I am filing a complaint with the va and my senators. They are not qualified or worthy to serve our veterans. If you are a vet, please do not support this establishment, they care about no one only how much money they can make!

I've been to Mainstreet 3 times in 3 years, once for Stitches, once for a primary care visit and…read moreonce for an alergic reaction. So they are changing their model to something oc a contactless front, where they only have a Kiosk and there is no person out front. which to be honest could be far more welcoming. So the Stitches event was great for the situation, people were friendly and they sewed up a large gash in my hand, fairly quickly. No issues, self-pay for this event was 125 total with a tetanus shot. The allergic reaction visit they deferred and sent me to an ER, which was a different issue. but not of consequence for this review. The third visit was for primary care, did not see a DR, I saw a PA, who was friendly and polite, it was a good visit, I had 3 referrals, that were necessary to see other doctors, a month later, I still have not received those referrals, now at other DR's when you get a referral they do it right there, and get you set up, it's done and your on your way, here they send it to someone in some other office where it seems to take forever, I guess it's good I don't have a life-threatening condition, at the two and a half week mark we went to this location to talk to someone regarding the slow turnaround for referrals. So here is where things change, we first had to communicate with someone of course with no person out front it was by talking loudly enough to get someone's attention behind the pulled-down screen, (luckily the place appears empty out front) then a nurse came to the door, who talked to us for a moment about the referrals then went and talked to a white coat, now I did not get the name of the blonde hair blue eyed with glasses short with a thicker build person in the white coat that came and spoke to us, but the attitude and approach were unnecessary, inflammatory even it was as if we had interrupted a nap or meal. They told us, in a very matter-of-fact way that this is how it is. and it could take a month to get the referrals, to which she was not wrong it has been a month. I also received the bill notification from my insurance yesterday, for the visit, over $800 for a primary care visit for a 30-minute in-office with an appointment situation. I would call this excessive for a Well visit to get referrals, That I still have not received. I would have given a 2 on this for the slow referral game, it's unacceptable for a referral to take a month. The 1 is for the unnecessary attitude with the white coat that talked to us, that IMO us it is unacceptable anywhere, even if the situation is outside of your control, the consumer is not the one that should be receiving a bad attitude from a "care giver" because they are asking questions about slow turnaround on referrals. Epic fail!

The clinic was fine. We went there for our Covid vaccines so we had two visits. My only complaint…read morewas the attitude of the front desk person. She was not friendly or helpful. Everyone else was nice! I could understand if she was slammed with patients, but most of the time she just sat there with apparently little to do. Maybe she had something personal going on. This was the Eufaula clinic.

I was on a road trip and needed to stop and get blood work done in a hurry so I could continue on…read moreand get my diagnosis of an allergy. I called ahead and lady on the phone was so sweet. Said she could get me right in. The staff very very kind and she did get me right in. I didn't have to wait. The facility was clean. The blood draw was fast and painless. Very nice facility.

From the owner: Weather Alert: Hurricane activity is severely impacting Quest locations across the Southeast. We…read moreask that patients please double check your appointment status to ensure your designated Patient Service Center is operational.