I was extremely disappointed in this practice. When I first walked in you had the ladies at the…read morefront desk refuse to check anyone in. You had to check in through mychart which I already did but for some people that would not work well. Then when I saw my provider Dr Amin she would not let me express my concerns. She kept talking over me and explaining that my leg pain was because of changes in activity. Even though my pain has lasted me for years. Safe to say I will not be returning to this practice

Dr. Mishra, my cardiologist, is fantastic. She is working on improving the quality of service in…read moreher front office, which is still short of reflecting her high medical standards. Would highly recommend this physician, who trained at the Cleveland Clinic. If you have issues with the front office, please let her know and do not take it out on her in your reviews.

I am new on the area and needed a new Doctor for my family. Waited 4 months for an appointment for…read morean anual physical exam, was seeing here by Tonya Bradley and was the worst exam I ever had in my 40+ years of care. I didn't have to change on a gown this "Doctor" didn't do a breast exam, pap-smear, no check for my reflex on the knees, or listen to my belly movements. They told me I will get a call for my mammogram (no call at all) after my frustration of waiting 2 weeks for a phone call or response (try them 3 times on the phone) from anyone; I drove to the clinic just to find out that I have to wait till Dec 30/19 for my Mammogram. I have not gotten any results (no call at all) after a month for lab test. How can a Clinic get your money like that, with such a horrible service?

Exceptional clinic you can trust The doctors, PA's, nurses…read moreand staff are all very caring and professional

I had a bad reaction to a wasps sting and went to Piedmont Urgent Care on 13th Street. I was…read moregreeted by India who was so courteous and helpful in getting me registered. Then I was assisted by the clinical team of Ariana and Leticia. These ladies were so understanding and considerate in assisting me. Ariana was so calm when she greeted other patients who were ahead of me so I felt like I was in good hands there. Leticia was considerate and very detailed in the questions she asked to get information for the NP to treat my arm. The Provider, NP was Maegan. As a patient, I really appreciated how professional, considerate and kind she was and the questions she asked to determine a treatment plan for me. I was able to get in and be taken care of efficiently and in a timely manner. My presciption was ready by the time I got to the CVS on Macon to pick it up. My first time at this urgent care, I would recommend Piedmont Urgent Care on 13th Street and would visit them again if I had a need for care. Great staff and good patient care.

My husband and I did not have a good experience at all with Piedmont Urgent Care…read more On January 19, 2025, I called Piedmont Urgent Care and asked how long they would be open prior to taking my husband there. I was told the place would be open until 8 pm My husband and I arrived there approximately 7;20 pm to check him in to be seen by the doctor or PA. We were told by the receptionist they already had their last appointment, and we would have to come back the next day to be seen. According to Piedmont Urgent Care information Walk-Ins are accepted as well as appointments. So why were we turned away if we were walk-ins? The receptionist said she had taken her last appointment. She didn't say she had taken her last Walk-In. Besides, keep in mind, the place was to remain open until 8pm. We were there approximately 40 minutes before closing. All my husband wanted was to be tested to see if he still had the flu or some other ailment. (Twelve days prior he was told by this clinic he had the flu). If the clinic will stop seeing patients, by a certain time before 8 pm, that information should be known to the public. or it should not be stated the clinic will be open until 8 pm. We are not from San Francisco. We are from Columbus, Ga.

I have been using this group for over 15 years. My care has been wonderful. I am treated with…read morerespect and concern on my visits. Ladonna Ledford is who I see regularly and she is wonderful. I would recommend this office to anyone. All of the staff I would rate a 10. When I have tested positive via at home tests for the flu and COVID they have handled my treat over the phone with great results. I have never waited longer than 15 mins for any service. Thank you for all you do!!

Dr. Jenkins is very professional and thorough. I also appreciate the nurse who did my intake a…read moreperformed a baseline EKG. The receptionist was very helpful in scheduling, and in advising me about how to pursue a billing question. The facility seems brand new: bright and cheerful. I highly recommend this doctor and his practice. In the end, I did need the insurance company's help to get an answer from the billing department. But hopefully the issue is being resolved.

I had an ear infection that had started up, decided to stop by as a walk in and was taken straight…read moreback. After a quick exam and answering a few questions I was out the door with the meds I needed to clear it up. Dr. Vance and his staff was very welcoming and professional. Highly recommend!

"I had a great experience at this urgent care! I came in with a severe sore throat and the wait…read moretime was very reasonable. The front desk staff was incredibly welcoming, and the doctor was thorough, compassionate, and took the time to explain my treatment plan. I was in and out quickly and felt so much better in just two days. Highly recommend!"