My husband was hospitalized with food poisoning after eating their Garlic Grilled Shrimp bought at…read morethe Mentor location. Management shrugged and said "We're sorry you feel that way" when they were told about how unacceptable it was for this to happen at a so-called "high end" grocery store. My family will never spend another cent in their stores ever again.

For anyone local who needs vegan staples like organic hummus, seitan, or high-end vegan cheese…read morelike Miyoko's or Treeline, Heinen's is much more convenient and possibly cheaper than driving to the closest Whole Foods. Martha is a lovely vegan cashier there and she'll happily share tips and recipes. A true gem of a store.

This was my first time going to Kintaro and I'll definitely be back. From the outside, the building…read morehonestly doesn't look like much -- I almost wasn't sure what to expect. But once you walk in, it's surprisingly huge inside and really nice! It was pretty empty when we went, which made it feel relaxed and comfortable, and the servers were all very friendly and attentive. I ordered the hibachi chicken and shrimp, which was only $18 -- and I paid $4 extra so I could get both rice and noodles. Totally worth it. The portions were huge and everything was very tasty. The best part by far was the noodles and veggies -- so flavorful and cooked perfectly. The chicken and shrimp were both great too and you get a ton of food for the price. Overall, such a good value and a really solid hibachi spot. Don't judge it by the outside -- it's definitely worth going in!

I brought my fiance and 5 year old daughter here today and for starters, his soup was cold. The…read moresushi rice was hard and stale, the fish tasted absolutely horrible. I didn't even touch the spicy tuna roll (save yourself, don't order it). I had asked for a manager and told her my complaints and she proceeded to tell me that she's not gonna make me pay and that it's gonna be taken off our bill. Nothing was taken off our bill. If I could rate this place -10 stars I would. We will not be coming back!! I can't find the option to add pictures but just trust it was horrendous.

Had an amazing time at red lobster the manager really did a good job accommodating my situation for…read moreme. We had a seafood boil and it was amazing !!!

I was there with my wife about a week ago and had slow, terrible service. We ordered Crab legs, and…read morethey came out cold and not the way we ordered them. This has to be one of the worst experiences we have ever had. The food is overpriced for what we got.

What an amazing shopping experience. The prices were exceptional. The Ohio State selection was nice…read moreand buy one get 50%. The plants!!!! Such a great selection!!! Also I have found new brands of coffee at an reasonable price as well.

No help from employees it's like they see you coming and take off. Went at 8 am needed zucchini and…read moregreen cabbage they had neither out. There was a person stocking loads of potatoes. He scrambled away when he saw me coming towards him. Oh well I went to Heinen instead.

Seems crowded, BUT they are so good here about moving things quickly…read more All the staff is so professional and knowledgeable. It's a Delicious unique enjoyable shopping experience.

Love this place. Everything is great. Love that I don't…read moreneed roller skates to shop. Just the right size. I get in and out and always buy more than I came in for each time. Everything looks so good. Love the daily soups.

Fantastic food. Best meal I've had in a while. Karla (with a K) was amazing. We came with our kids…read moreand she engaged with them. Awesome service. Very clean. 10 out of 10 would recommend.

Great service, disappointing food, and dirty wine glasses…read more Our first visit but disappointed. We made reservations and indicated that it was our anniversary. When we arrived, the hostess was not at the station so we alked in. Seated immediately by the sole wait staff/bartender. No one ever acknowledged our special occassion. If you aren't going to acknowledge, why ask? We were in time for happy hour and were very pleased with the happy hour tempranillo. Not so happy about those dirty glasses. Happy hour cauliflower was tasty. The steak was not a uniform temp. Edges were medium well and inside was medium rare. The chimichurri is very parsley forward. The fish was perhaps a tad over cooked. The rice, plaintains, & salsa were just ok. Jack Daniels bread pudding was bland. The sauce tasted more of cinnamon than jack daniels and the bread pudding itself wasn't flavorful. The chocolate cake was ok. We shared a few bites, then took it home. Took us a few days to get through it and we love chocolate! Service was amazing, especially considering she also was tending bar. There were several parties dining and so far as we could tell, she kept everyone happy. If you give it a try, go for the service ... the food is just ok.

Excellent sandwich's & pizza the meatballs are delicious…read more Very friendly staff. The smells are so authentic Italian.

I used to love their Wiseguy sub but it seems there is a meatball shortage since they seem to be…read moregetting smaller and cut in half. I guess you need to spend $3 for more meat.

Shrimp platter was very good, as were the fries, never received Cole Slaw that came with dinner,…read moreServer was new but was very pleasant and tried very hard to give us good service. Place was very loud.

The best lobster and steak, cooked perfectly. Nice and helpful staff. My wife and I would go back.read more

I have purchased The Olive and The Grape's vinegars & oils when they had a Kamm's Corner's location…read moreand then at the Westside Market and wow! Great to have in as staples in your cooking and awesome gifts. These are excellent products and how great to have these right here in Cleveland. But sadly, it really doesn't matter what you sell if your customer service is dismal. Despite great products you might as well NOT buy these unless you want that to be a 1-time experience because after that you will *NEVER AGAIN* be able to get them. The Westside Market inventory is very limited and the clerk there clearly is neither invested in the product or knowledgeable. The answer always is to stop my next time or the next week but the next week nothing will have changed -- same limited inventory, same lack of explanation. My most recent visit he told me I should call the Mentor store or email them to get the product at Westside Market. But guess what -- emails to the website are *never* answered. Calls to the store during the hours listed on the website, *no one ever answers* and when you leave a voice mail you will *never* get a response. The website does say they now have an online store but most of their products are not listed and the *website is non-functional* -- links do not work and you cannot order products. So there you have it! This is a business that has missed out on the very basic tenets of running a successful business -- valuing your customers new and repeat. It's looking to me that this is a business looking to file for bankruptcy in the near future because if you can't provide the product you sell then really, do you have a viable business? If you can't maintain your customers who want to buy your product then do you have a viable business? Rhetorical questions. Seriously. Rhetorical. I wish I could say "run, don't walk and buy these great products" but instead let's go with, "fool me once, shame on you, fool me twice, shame on me" (never mind that I've been fooled many more times than twice!) Bottom Line: Don't bother with this business -- find another locally owned business to give your support and your money. The End -- and it isn't a happy ending. REST IN PEACE, The Olive and The Grape.

Go get a bottle of their Liquid Gold ($18) to transform any salad/dish instantly! It is a mixture…read moreof premium olive oil, a 18 year old Balsamic Vinegar and herbs... Absolutely amazing! If you thought vinegar was just vinegar... which admittedly I did before discovering this place - your entire outlook on what you can do with Oils and vinegars will be changed! The place has an amazing selection of Balsamics and other vinegars and amazing oils for dressings, cooking, etc! Try it out!