just now New while I was satisfied with their Exterior paint job in May 2024, and was also satisfied with another exterior paint job they did on a former home, The decking after the winter was obviously not done correctly. I reached out to see about having them redo it. Dido. the owner, stopped by and committed to redoing the deck at no charge. Since then, after numerous phone calls for months to both his mobile and the office number and email, It is obvious that they are ghosting me. I would not recommend their work. From other reviews, I've read others have had the same experience. read more

I used this company as he had been recommended by a friend and the work he did painting the outside of her house in 2011 was still in quite good shape. He agreed to do the job painting our house and we signed a contract with a large deposit. This was followed by various excuses and cancellations and it was finally completed 51/2 months later in 2021. Communication was difficult during this period with not answering phone calls and yet more excuses. This spring we contacted him as some of the paint was beginning to bubble. He is not returning phone calls and made arrangements to come but never turned up. Do not trust this company. read more

Etinde Painting did a great job painting the exterior of our home. They showed up when they said they would and went the extra mile to recommend some changes that I would not have expected. From the preparation to the finished product it all looks excellent. Dido and his crew were professional and also flexible with our schedule. I highly recommend them! James M Hadley read more

Dido and his team were truly a pleasure to work with. They were kind, patient, and hard working. All experts who clearly take pride in their work. Can not recommend Dido enough! read more

I hired Etinde on the recommendation of my realtor to prepare my parents' house to be sold. Dido, the owner, was very nice to talk to. He sent one of his workers to the house to look it over and see what needed to be done. We needed wallpaper removed in several rooms and those same rooms painted. He took pictures of each room, ripped wallpaper in each room to test it, and then we received a written quote. Dido told me the job would take 4 to 5 days and they could start in a few days. I agreed, paid the 50% deposit and waited...and waited. It was well over a week (closer to two) before they started. I had told Dido that we needed to get the house on the market asap to get the spring buyers and that everything else the house needed had to wait until they were done. But that urgency wasn't shared, although initially he told me it wouldn't be an issue. They finally got started and things progressed very slowly. Almost every time I went to the house, there was one person working (once there were two). No crew. The quote stated that furniture would be covered with tarps - they weren't. There were tarps in the garage but they weren't being used. Instead, the workers had splattered paint over *everything* (furniture, floors, a toilet, walls/ceilings not being painted). In addition, the painters had left water bottles on my parents' furniture, leaving water stains. I complained to Dido and he said he'd take care of it but he didn't. Then when the job was about half finished (and it took over two weeks, almost three), Dido called to tell me he needed more money, that the wallpaper had been harder to remove than expected. I asked him how much more, but he wouldn't give me a number. When I went and saw the almost finished job, I paid him extra for removing carpet in one room that he had said he could do, but I told him I wouldn't pay extra for the other things that he had quoted me, given the mess. He said he'd be done later that day (my mistake in making the final payment before he was done). When I went to the house the next day, the closet doors had not been put back in place, and all the wallpaper trash was left in the garage. The removal of the wallpaper trash was in the quote. He obviously left in a huff, upset that I wouldn't pay anything extra for the mess. In addition, the paint job itself was substandard. They also didn't use blue "painter's tape" so ceilings and floors that weren't being painted had lots of strokes of paint on them. Numerous outlet covers were broken too. Overall, a very poor, and stressful (for me), job. read more

I hired Dido Etinde to paint several rooms in my house and I am quite happy with the work that he did. He was very prompt in returning my phone call and arranging a time to come and take a look at the job. He gave me a quote on the spot and was able to start this project in a reasonable amount of time. He was on time both days that he worked, was very clean each day that he was here, and was fast and thorough. I found him and his team to be very professional. I plan on hiring Etinde Painting again. read more

Dido recently the exterior of our house and surpassed our expectations. His prep work was meticulous and attention to detail excellent. His crew was patient, hard working, and extremely conscientious. Dido took the time and care required to do the job right. We would recommend his without reservation. read more

I hated to write this review because in my heart I kept hoping for a better outcome. My husband and I contracted with Etinde less than two years ago to paint the exterior of our home a simple white paint color. We paid them $9,000 to do the job. The paint started to peel within the first year. The contract that we signed with Dido Etinde came with a two year warranty on the job and so we reported this to Dido by phone call and email. I have to date, called and left 4 voice mail messages as nobody ever picks up and did get a return call from his receptionist who said in her message that he had been out of the country but that he would come by and take a look. Dido replied to my 5th email saying that he had just returned from being out of the country and would come by but then nothing. No call, no email, no letter. They literally ignored our many calls and emails, all of which we conducted ourselves respectfully and professionally. I am a small business owner and so it is perplexing that he and his office staff would be so dismissive of a customer. I go out of my way to handle any type of problem or complaint for my clients because its the right way to do business and because I don't want any of my customers to be unhappy with the work that I do for them. Our next and final recourse will be to file an official complaint with our town, our state licensing board and then it's on to court. I'm so disappointed and disheartened that we don't have a better ending to this sad tale. read more

Etinde Painting - front of the house. Paint peeling across entire front, back and side This was a 9K paint job? - Painters Near Me - Amherst, Massachusetts

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My experience with Etinde painting was horrible. Before the job started I did some research on-line, but found very few reviews. The one or two I found were negative. When I confronted Dido Etinde (the owner) asking about it, he said that not all jobs go great, you can't satisfy everyone (dead giveaway that you intend to satisfy no one), and some people are trying to destroy his business, but most customers are happy and my job would be done to my satisfaction. I bought it - HUGE mistake. The job was to paint the interior of my house including walls, ceilings, moldings, doors, closets etc. We agreed on $9,500 and it was to be completed in 3 weeks, by January 1st, 2014 while we were away on vacation. I insisted on the highest standard of wall repair and finish, and spent a lot of time with Dido going over what was and wasn't acceptable. He indicated that he understood and would make sure everything was done right. When my wife and I came back from vacation on January 2nd we found the place partially painted, with multiple quality issues and damage to the house. Our recently installed hardwood floors were burned in 5 places by halogen lights and severely scratched by their equipment. The windows' wooden frames were painted shut and many of them broke or cracked upon opening (had to be cut open). The crew also damaged a ceiling fan. In the bathroom, the plastic tub and the toilet seat also had fresh, deep scratches. Finally the woodwork and walls they worked on were damaged by rework and carelessness often beyond repair. They applied clear polyurethane right over left over smudges of compound and paint, making them permanent. The quality of work was amateurish at best. The walls had multiple unrepaired or very poorly repaired spots. After we'd point them out, they would try to fix them, with varying level of success. Sometimes it took 4 attempts and it still was not right. As I later found out from one of the employees, Dido trains his people to cut corners and do things fast. They paint first and then see if it looks "good enough". Having to point out problems is exhausting, and them redoing things of course takes time and money. As soon as they started losing money on the project, all the interest in doing it right, or even completing the job, went out the window. All along Dido was absent from the work site. He would pop in for a second to see the progress. At some point he left for Congo, where he apparently has other businesses that he runs in that country. The job was never completed. I was finally forced to hire other people to do the garage, basement and the hallway that were never touched by Etinde Painting, and to correct and finish the rest of the house. The total sum paid by me out of pocket to clean up the mess that Etinde left behind was over $7,000. When I confronted him asking to cover some or all of the losses, the answer I got was: "I'm not paying you a dime". Of course I didn't see a dime to cover the damage to my house either. I think Etinde Painting is a predatory business, taking advantage of consumers by using false statements, empty promises, or blatant lies. Dido bids below what he can do the job for (later admitting he did so because he knew he wouldn't get the job otherwise). Then he jacks up the price, extends the time-line and compromises on quality. Etinde Painting is NOT a registered Home Improvement Contractor, which violates Mass GL 142A, since they advertise and perform multiple types of work (carpentry, floor refinishing, wall repair, exterior painting), not just interior painting, which is exempt from the registration requirement (but still there are plenty of painters who are registered). It is a good idea to hire only registered HIC businesses, because in case you run into issues, there are means of dealing with them and holding them accountable. There is a complaint system, an arbitration process conducted by a qualified person, pool of money that will cover whatever the business owes you etc. Not getting involved with unreliable, shady companies like Etinde Paining is, of course, the best way to avoid problems. You don't want to find yourself in a situation I was in - paying $7,000 out of pocket to fix/finish a job that was over 90% paid for once already, and having to live with a trashed house. read more