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Ethos Counseling

5.0 (1 review)
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7 years ago

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Lighthouse Psychiatry Advanced TMS - Melissa Ramirez, MD, Medical Director, Adult, Child & Adolescent Psychiatrist

Lighthouse Psychiatry Advanced TMS

(59 reviews)

I am very disappointed with my experience at Lighthouse, particularly with how my concerns…read moreregarding a psychiatric medication were handled. For over two weeks, I repeatedly tried to get a clear answer about whether I could receive a short bridge prescription to get me to an upcoming appointment with a new provider. When it became clear a refill might not be possible, I specifically asked for guidance on how to safely stop the medication. That guidance was never provided. Being left without direction regarding mental health treatment is unacceptable. I chose to leave this practice because I did not feel listened to by Dr. Westbrock. Diagnoses were mentioned without explanation, alternative causes were not meaningfully explored, and my concerns were largely dismissed. When I asked about further evaluation, I was told it would require several additional appointments and approximately $800 in fees, after already paying for the visit I was attending. The process felt more focused on billing than patient care. After securing a new provider, I contacted Lighthouse weeks in advance because I knew I would run out of medication before that appointment. I made it clear that I understood if a refill was not possible and that I was simply asking for guidance. Despite multiple attempts, my requested were ignored by Dr. Westbrock. Even after being told by the medical assistants this bridge refill should have been possible. Lighthouse medical assistants have reached out and apologized on behalf of the team. They stated the issue was with Dr. Westbrock and said that if I wanted a bridge now, three weeks later, they could forward me to the director. I appreciate the medical assistants who attempted to help every time I called. However, this situation should have been escalated to leadership much earlier, and at the end of the day Dr. Westbrock is employed by this office and his actions reflect the office. Overall, this experience left me feeling dismissed and unsupported at a critical moment in my care. The only reason I chose 2 stars instead of 1 was the medical assistants consistently trying their best. It is disappointing they are not listened to by their superiors. I am sharing this so others can make an informed decision when choosing providers.

Front desk never responds to calls upon multiple attempts and messages left. Extremely frustrating.read more

New Vision Healing - Celebrating a new year!!

New Vision Healing

(2 reviews)

Jean is awesome! Shw is so kind and compassionate and truly cares about helping others.read more

As a psychic healer myself, I have come across many healers in my life, and I am proud to recommend…read moreJean.  I have worked with Jean numerous times in the past year.  Her efficiency, thoroughness, and accuracy have proven tremendously beneficial in clearing out physical, emotional, genetic, and spiritual traumas on several problems. Having suffered a Traumatic Brain Injury in 1994 I approached Jean about helping to clear the physical and emotional energetic components of the event.  Not only did Jean clear those aspects, but she found nutritional, genetically inherited, and some 'beings' that she was able to clear out as well.  I felt very elated afterwards, a trademark of a good healing.  Jean was able to perform similar healings on different body parts, including my right calf, which proved immensely helpful and became 'pain free' after 6 months of problems.  On other occasions she helped me clear childhood, inherited, and present time emotional trauma concerning events in my life, giving me a sense of emotional freedom and mental clarity I did not have prior.  Jean also has a laser which she's let me use on my brain on a couple occasions which also increased my mental clarity. In short, I highly recommend Jean and her abilities to heal all kinds of problems.  Jean is very easy to talk to and non-judgmental- a super neat person to interact with.

Ethos Counseling - c_and_mh - Updated May 2026

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