In 4 1/2 years here, we've used 2 other carpet services. The 1st was AWESOME. We stayed w him until…read morehe retired. Always 3 rooms + hall/stairs @$150-$165, which INCLUDED: pre-vacuum w pro shopvac, pre-treatment for stains & pet spots, deep steam clean, spot removal w a commercial-level rotary cleaner, excess water removal, post-clean raking, & enzyme odor treatment. Our last call was to a "green" company whose products/equipment unfortunately did not clean the carpets so this time I tried Pro Cleaning Solutions, which I found via Google. When I scheduled over the phone, I was quoted $65 per room for 3 rooms, which was ALREADY UPCHARGED TO INCLUDE: vacuum, pre-treatment of spots/pet stains (I had made it CLEAR on the phone that one of our dogs is in poor health), cleaning, AND odor treatment. FAR higher than average, but w our daughter's wedding in 4 weeks I reluctantly agreed. This was a bitter reminder to TRUST YOUR INSTINCTS! On 11/3, 2 men arrived at 8:15; one the company owner. After a short walk thru, he said we must pay ANOTHER $35 for odor treatment in just ONE room. I said this was included in our quote, but he insisted this was added & more thorough. I refused; he then lowered to $25, like a used car salesman. But he insisted it was necessary. Again against my better judgment, I agreed. After 30 minutes trying to get their equipment to start, he said they needed a "new fuel pump" & rescheduled for 1 pm. He said he'd apply the "EXTRA odor treatment" so it could "work in the meantime." I was then astonished to see him walk around maybe 9 sq ft w a generic spray bottle of odorless, clear liquid & mist it around once from a standing position. I could have done more w a $6 bottle of Febreeze! They returned at 10:45, & again I was shocked at what I observed. Other companies ALWAYS use powerful pro vacs before cleaning. This is ESSENTIAL! Loose & deep dirt/debris will just be soaked & gummed into place, not removed! NONE of the stains/spots were given ANY TREATMENTS (pls see their OWN DESCRIPTIONS of their carpet cleaning & odor treatment on their website). The other man used a basic wand-style steam vacuum to quickly go over each room once, leaving behind damp piles of fuzz/fur/hair/crud. He didn't even vacuum or rake to collect those so they wouldn't wind up back in our carpet. NO treatment for long term odor control or work on all the spots they missed. NO excess water removal. The wand wasn't even strong enough to fluff up shallow indentions left by the 3 light things we'd moved (a wood-framed chair & the XS wire crates my 6 and 8 lb Poms sleep in). I wound up fluffing those myself w a .99 PLASTIC HAIR COMB after they left! Carpet was left sopping wet. Not only dangerous, but made the whole cleaning pointless! DAMP is one thing. This was puddles-forming-WET, which collects MORE dirt like a magnet. It also houses & grows BACTERIA, which causes new odors, health risks, & damage. While observing, I was looking over the website, to see if I'd misread the steps that were promised. NO - they were SKIPPING them! I did find a coupon - to be presented AT TIME OF SERVICE - for 3 rooms & hall "Silver Package" $79. When they finished, I pointed out the coupon. The owner said he had already given us a "big discount". But, he said, there was a $40 PER ROOM surcharge for the "additional services" - none were performed! Then he claimed his price was better than the coupon. Well, the total we got gouged for was $238.15. That would be ridiculous even if they had DONE the work! Addressing my concerns to him was pointless; he had slick salesman responses for everything. I wanted him out of my house. I paid via the Housecall app, and prayed they'd done a better job than it seemed. They had not. The spots we'd been highly charged to have removed were still obvious, or began to reappear like reverse magic. The smell of now-soaked-but-still-not-clean carpet got so bad, we had to open the doors & windows. So much for that $25 odor treatment! 48 hours later: carpets still not dry. Stains/spots still evident in every room. An awful musty smell downstairs that we have NEVER had before. I spent the weekend in furious tears, while my husband just spent it FURIOUS. I do not like confrontations but I would give anything to go back & refuse to pay until they did every bit of the work! As it is, we won't allow them back across our threshold. We'd be NUTS to trust them to come back into our home, when they have already been so dishonest. We simply want our money back - they have a written satisfaction GUARANTEE, and now we must hire a different company FAST to correct this. I will never ignore my instincts again!

The crew came in to our home with what I'd call beyond impressive safety and professionalism. You…read morecan tell right away that they have turned this service into a craft. Our light colored carpets look as if they were just installed!! The smell is so pleasant and welcoming. Our micro fiber couch looks like we just bought it again. I will be using them again in 6 months. They beat every quote I had gotten. 3200 sqft and they had it back to brand new in a couple hours. Days later and not a single flaw in the carpet. No stains returned! With three boys and zero stains, I'm blown away!!

Very happy with the deep cleaning service provided. Maid was prompt and very efficient. I love that…read morethey use organic cleaning supplies, so I know they are safe for our pets. Would defiintely recommend and we will be using them regularly from now on !! Five stars for sure. very competitive and reasonable pricing.

Top of the line diligent cleaning services with a very reliable team at JCC. I began my career in…read morethe building cleaning business and was always proud of my work and having very satisfied customers and I see that same approach and care from the JCC team.

Simply the best effort, best systems, best job, best service and best overall completion of any…read morecleaning service I've ever had done. I know cleaning because I grew up in the janitorial and maintenance service with my dads company who employed over 700 people. All Action is about the work, not your wallet or pocketbook. He has a truck that contains its OWN water tank and more! And he and his wife are SUPER, nice people! I only hope he NEVER goes out of business. The BEST!!!

Robert and Veronica are the best! My basement flooded last weekend and they quickly arrived to…read moreextract the water and set up machines to dry out the carpet. I've used them repeatedly for the past 20 years and they are great people and do a fantastic job every single time.

Highly recommend this small owned business! I had a hard time finding a company that would clean a…read more2b2b apartment, and I am so happy I found Fossil Creek Housekeeping! Trish and her husband were such a friendly and kind couple. I really felt well taken care of and they tailored to my needs. They give a reasonably priced estimate and do such an amazing job! I came home to a fresh smelling, well organized and clean apartment! They deodorized the carpets, which is great for any pet lover. Also changed the sheets & put back the bed so nicely. Who doesn't love that?!? I would refer this company to anyone. Thank y'all so much.

Thank you Fossil Creek Housekeeping!! After family came and spent the week with us, my house was a…read moredisaster and I was completely overwhelmed. When I called to schedule a house cleaning, Daniel answered the phone and was very friendly and helpful. He was able to get his team out the very next day and two hours later, my house looked like it belonged in a magazine. SPOTLESS! Not only did my house look and smell fantastic, I was happy to know that all natural cleaning products were used (Mrs. Meyers). It has now been a week since my house was cleaned and I am still noticing things that I never even thought to clean myself...top of baseboards, light switches and AC vents...but now that they are clean, it is so noticeable. I am now on a once a week cleaning schedule and gotta say that Tuesday's are now my favorite day! Highly recommend to anyone who is looking for a house cleaning service although they are more like miracle work.

Best cleaning service I have ever used!!! The house we moved out of after living there 3 years was…read moreimmaculately cleaned by the BYM team, they gave attention to every detail, corner to corner, top to bottom of the home was precisely cleaned..as a new customer, I will now be using BYM for our new home, this company takes real pride in their work!!

Tina and her crew did an amazing job on getting our house cleaned post construction. We had…read moreshifting timelines and all kinds of craziness and she worked with us to get things done. Super excited we can move into our new CLEAN home!!!

I had a very poor experience with a deep clean. Scheduling was easy and I clarified what items…read morewould be cleaned since we were booking for a new baby and to ensure we were on the same page with what I was paying $400 for. They sent one person and she was done in 4 hours (for context, our regular house keeper takes 4 hours for a basic clean). I walked through the house and the below were items that were still dirty: Master Shower - they cleaned this 3x and still was not to standard. After the second time, I being 38 weeks pregnant got a damp rag and scrubbed for 20 seconds to show them the dirt and soap scum still on the shower! I had to clean it myself a fourth time. Multiple spots on door frames, doors, and baseboards not wiped Cabinet faces in bathrooms and kitchen not wiped Inside of microwave was not touched Top of fridge wasn't dusted Top of pictures/decor/lamps not dusted Kitchen light fixture not dusted Window sills not properly wiped out Chairs in dining not dusted Laundry room shelf not dusted, tops of machines not dusted Bathroom sink fixture still dirty Front and back doors inside not wiped Several of these items they went back over more than once. The owner spent almost two hours here after the initial woman had cleaned going over her work and correcting the above items. I also expected the house to smell nice and clean and it did not. When I asked if diffusers were used, I was told "I think I saw she had one with her by the door." While they did attempt to immediately correct all the issues I had, I shouldn't pay $400 to tell you what to clean because at that point I could've done it myself (keep in mind I had already confirmed what specific items would be completed to prevent any miscommunication with this). The owner apologized but did not offer any changes to my bill or another opportunity to make a good first impression. I did a lot of research on who to clean our home pre baby and I was severely disappointed. I will not be using them again and would not recommend.

All I can say is I must have got the two worst cleaners! I was supposed to pay over $300 for a…read morewhole house cleaning but evidently that doesn't include the oven, microwave, cabinets, shower, bathtub, floors, windows or dusting. My wife mentioned these items specifically when booking the date & we were told it would ALL be taken care of. Whatever happened to taking pride in your work? This is the what I left on Facebook to which I was called dishonest by whoever was responding to reviews at the time. They did knock $55 dollars off because they didn't clean the oven but I still had to pay over $200 for a job that was not done. They tried to blame it on us because of boxes in the way but all boxes were stored in one room & they were told not to worry about that room. It boils down to the fact that someone at this company told my wife that certain items would be cleaned & they were not

They are the best contractor we've worked with throughout the years. We got their information from…read more2 of our friends who were pleased with their work. We worked mainly with Laura Arif, one of the few women in roofing industry. She was very knowledgeable, pleasant, & communicated everything timely. They contacted State Farm regarding our roof, explained to us the process & findings that warranted roof replacement. Laura informed us of status of the claim throughout the entire process. It was a long process, but was stress-free, thanks to Laura. She went over & explained the detailed of final insurance approval with us, what was covered & what wasn't. They hired public adjuster on our behalf at no extra cost to us. There were no hidden "service fees" or "supplemental" costs. They were sticking to the contract & did what they promised. We paid for back porch painting & repairs of our damaged sidings. When painting the barn, they replaced all the damaged woods without being reminded or told to. Charlie, who worked with Laura, would check on work progress when Laura couldn't. They listened & made sure that we were happy with the work. Laura also had great suggestions on color choices, & we were glad we took her advice! All their workers were also fabulous. We've been burned by contractors, but ATG is really one of a kind!