I am taking the time to write this review because reviews with feedback were critical in my quick…read moredecision making process for my mother.
I came to Clearwater to visit my mother who went into the hospital, not expecting that three days later I would be planning her funeral instead of taking her back to her home.
Unfamiliar with the area, I did a Google search for funeral homes. At the time, my brother (in NJ) and I were considering anything from a simple cremation with a postponed Celebration of Life to a full funeral.
I called a total of four places. Pricing was all over the place, and after a drive-by to each of them, so was the look and "feel" of each of them.
I chose Moss Feaster Clearwater because of the first impression I had with Jasmine when I initially called who then transferred me to a living breathing earth angel, Dylan P.
I could write a book if I described every detail that Dylan executed during this overwhelming and surreal process. Most importantly was that Dylan's empathetic, peaceful, calming, loving presence, and availability, was precisely what I needed to handle this daunting and emotional task.
My brother was tethered to me from NJ, and Dylan went above and beyond to assure that we had every question answered, every (beautiful) detail planned, and every extra thing that we weren't even thinking of (i.e. death certificates, social security, etc.) addressed.
The day of the funeral was (sounds weird to say) a dream come true. It was hands down everything and then some that my mother would have hoped for. Every detail (harpist, flowers, video montage, prayer cards, welcome reception area, greeters, Pastor and more - all but the Pastor were INCLUDED in the price) was extraordinary.
Honestly, the most important detail of all was my mother. I've been to funerals where I wanted to politely close the casket and say "thank you for trying". My mother looked as peaceful, and elegant, and beautiful as she could. I was blown away at the work the hair stylist, and Dylan or whomever, put into her makeup and hair. It was a priceless "last memory" for those who felt the need to view her.
The list of extras that Moss Feaster provided goes on and on. What makes me want to recommend them to anyone needing to lay a loved one to rest is their unwavering customer service. I pray I don't have another family member in Clearwater pass anytime soon, but when it happens, I will hands down use them again. And if I'm lucky, Dylan will still be there. Grateful is the understatement of the century.
And PS on the pricing spectrum, Moss Feaster was HALF the price of their most expensive competitor, and LESS than their competitor who did not offer the all-inclusive services that Moss Feaster provided. And the least expensive competitor of all (cremations only) isn't even comparable to the other three. If we had gone the cremation only route, I still would have chosen Moss Feaster without question.
Thank you Moss Feaster, and forever thank you Dylan.